Industry Leader, Cyber Defense Magazine, Awards Calix ProtectIQ for Best in Anti-Phishing, Network Security, and Management for Helping Broadband Providers Protect Subscribers From Millions of Digital Threats
June 28 2022 - 12:30PM
Business Wire
As cybersecurity concerns intensify globally
and experts warn that the U.S. is more at risk of cyberattacks than
it was five years ago, ProtectIQ in Calix Revenue EDGE
Suites enables even the smallest broadband service providers to
bring advanced home network cybersecurity to all subscribers,
blocking millions of digital threats
Calix, Inc. (NYSE: CALX) announced today that ProtectIQ®
home network cybersecurity, a key offering in Calix Revenue EDGE
Suites (EDGE Suites)—a component of the Calix Revenue EDGE
platform—won the Cyber Defense Magazine 2022 Global InfoSec Award
for “Best in Anti-Phishing, Network Security, and Management.” The
award, which honors the top 10 percent of the cybersecurity
industry, recognizes ProtectIQ for enabling broadband
service providers (BSPs) of all sizes to stop web threats,
intrusions, malware, and viruses from entering home networks. A
recent Washington Post poll revealed that many cyber experts
believe the U.S. is more vulnerable to cyberattacks today than it
was five years ago. The U.S. president also recently warned
consumers to take the initiative to protect themselves from
cyberattacks. A record number of BSPs across North America
leveraging Revenue EDGE are stepping up to offer ProtectIQ
to all subscribers as a critical part of their managed Wi-Fi
offerings. As a result, they are further differentiating themselves
as market leaders and growing their businesses. So far in 2022,
BSPs deployed ProtectIQ to 210 percent more subscribers and
blocked millions of digital threats from entering their home
networks.
Subscribers access ProtectIQ through the BSP’s
subscriber-facing mobile app, CommandIQ®, which BSPs
can customize with their brand. The app sends push notifications
and reports on threats blocked directly to the palm of the
subscriber’s hand. This reinforces the value BSPs provide daily and
increases subscriber loyalty. Multiple Calix customers across North
America proactively secure their communities against digital
threats while growing their business and trust in their brands. For
example:
- ALLO offers ProtectIQ to all subscribers, increasing
customer lifetime value by 53 percent in a year. ALLO
Communications recently announced it offers ProtectIQ to all
subscribers across Nebraska, Colorado, and Arizona in response to
the increased digital dangers worldwide. ALLO blocked tens of
thousands of digital threats from entering homes and businesses
last month. Calix Customer Success Services and ALLO created a
playbook to increase subscriber use of ProtectIQ. As a
result, ALLO’s brand reputation continues to grow. Thanks to deeper
subscriber relationships, ALLO saw a 53 percent increase in both
the average subscriber tenure and the customer lifetime value in
less than a year.
- MEC blocks 16,000+ monthly digital threats and increases
revenue by 13 percent in seven months. Midwest Energy &
Communications (MEC) is an 85-year-old company founded as a
cooperative to introduce electricity to completely unserved
communities. MEC is advancing that mission today by partnering with
Calix to deliver more than essential broadband connectivity to its
subscribers across Michigan, Indiana, and Ohio. As a result, MEC
increased revenue by 13 percent in the past seven months and now
blocks more than 16,000 monthly digital threats with
ProtectIQ. In addition, MEC is preparing to roll out Arlo
Secure connected cameras to secure subscribers’ homes for
additional peace of mind.
- Norvado increases margins by 400 percent in 12 months.
Two years ago, Wisconsin-based Norvado launched Apex Managed Wi-Fi
built on Revenue EDGE. Using data and behavioral insights delivered
through Calix Marketing Cloud, the marketing team created targeted
managed Wi-Fi service bundles to offer ProtectIQ to meet
subscribers’ varying needs. As a result, Norvado achieved an
incredible 99 percent adoption of their Apex Managed WIFI service
among new subscribers, boosting margins by 400 percent in just 12
months.
- Four States Fiber blocks 196 percent more threats per user
than three months ago. Arkansas-based Four States Fiber is
focused on constantly improving its subscriber experience. They
recently introduced innovative, differentiated security services
using turnkey offerings like ProtectIQ. Part of that
experience is keeping the subscriber’s network safe while online.
With GigaSpire® BLAST systems—integrated with EDGE Suites—included
in subscribers’ homes, Four States Fiber blocks thousands of
digital threats a month from entering their subscribers’
networks.
“When we started our fiber-to-the-home project, the customer
experience was our top priority,” said Marty Allen, general manager
at Four States Fiber. “Part of that experience is keeping the
subscriber’s network safe while online. So we partnered with Calix
to ensure ProtectIQ was included for every home we installed
with a GigaSpire BLAST. So far this year, ProtectIQ has
blocked thousands of web threats, malware, intrusions, and viruses
from our subscribers’ home networks. With our SmartNet Wi-Fi app,
built on CommandIQ, subscribers receive notifications and
have access to reports on the digital threats blocked by
ProtectIQ, further reinforcing the value our services
deliver.”
Other services in EDGE Suites include advanced parental controls
from ExperienceIQ, which has seen a 178 percent increase in
subscriber use since the beginning of the year, and connected home
camera security systems (Arlo Secure). This summer, Calix is
launching two new services—social media monitoring (Bark) and
connected device protection (Servify Care).
“By offering ProtectIQ to secure home networks, BSPs can
demonstrate that protecting subscribers is not an option—it is a
responsibility,” said Matt Collins, executive vice president of
commercial operations and chief marketing officer at Calix.
“ProtectIQ delivers a critical service that empowers
subscribers with important information and gives them more control
of their home network security. Government leaders and cyber
experts continue to sound the alarm and encourage people to protect
themselves against a long list of digital threats. For many, it is
difficult to know exactly how to solve these complex issues. The
number of connected devices in the home continues to grow, and many
subscribers don’t understand how to secure their entire network.
Local service providers are perfectly positioned to step in and
fill this need in their communities with ProtectIQ. By
embracing the power of the Revenue EDGE platform, with the
GigaSpire BLAST system and EDGE Suites, BSPs can easily and
continuously introduce critical new services like network security,
and go to market with an expanded value proposition. More
importantly, they can demonstrate to their subscribers that they
actually care about their well-being.”
Learn more about how BSPs are protecting their subscribers from
increased digital threats with ProtectIQ in Revenue EDGE
Suites.
About Calix
Calix, Inc. (NYSE: CALX)—Calix cloud and software platforms
enable service providers of all types and sizes to innovate and
transform. Our customers utilize the real-time data and insights
from Calix platforms to simplify their businesses and deliver
experiences that excite their subscribers. The resulting growth in
subscriber acquisition, loyalty, and revenue creates more value for
their businesses and communities. This is the Calix mission: to
enable broadband service providers of all sizes to simplify,
excite, and grow.
This press release contains forward-looking statements that are
based upon management’s current expectations and are inherently
uncertain. Forward-looking statements are based upon information
available to us as of the date of this release, and we assume no
obligation to revise or update any such forward-looking statement
to reflect any event or circumstance after the date of this
release, except as required by law. Actual results and the timing
of events could differ materially from current expectations based
on risks and uncertainties affecting Calix’s business. The reader
is cautioned not to rely on the forward-looking statements
contained in this press release. Additional information on
potential factors that could affect Calix’s results and other risks
and uncertainties are detailed in its quarterly reports on Form
10-Q and Annual Report on Form 10-K filed with the SEC and
available at www.sec.gov.
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Press Inquiries: Alison Crisci 919-353-4323
alison.crisci@calix.com
Investor Inquiries: investorrelations@calix.com
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