MONTRÉAL, May 15, 2017 /CNW
Telbec/ - Bell Canada today
announced the illegal access of Bell customer information by an
anonymous hacker. Bell has determined that the information obtained
contains email addresses, customer names and/or telephone
numbers.
There is no indication that any financial, password or other
sensitive personal information was accessed. This incident is not
connected to the recent global WannaCry malware attacks.
The illegally accessed information contains approximately 1.9
million active email addresses and approximately 1,700 names and
active phone numbers.
We apologize to Bell customers for this situation and are
contacting those affected directly.
Bell took immediate steps to secure affected systems. The
company has been working closely with the RCMP cyber crime unit in
its investigation and has informed the Office of the Privacy
Commissioner.
To learn more about how to protect your personal information,
please visit Bell's security and fraud prevention resources on
Bell.ca. Please note that Bell will never ask customers for credit
card or other personal information by e-mail.
Bell continues to work together with government, law enforcement
agencies and the technology industry to combat the growth of
hacking and other cyber crimes. For more information about cyber
crime prevention and how to protect your data, please visit the
RCMP web site at www.Rcmp-grc.gc.ca and the federal government's
cyber safety web site at http://www.Getcybersafe.gc.ca.
About Bell
Bell is Canada's largest communications
company, providing consumers and business customers with wireless,
TV, Internet, home phone and business communications services. Bell
Media is Canada's premier multimedia company with leading assets in
television, radio, out of home, and digital media. For more
information, please visit Bell.ca.
Media inquiries:
Jacqueline
Michelis
613-785-1427
jacqueline.michelis@bell.ca
SOURCE Bell Canada