Today, we begin operating at SFO Harvey Milk
Terminal 1 where innovative and modern touches will provide our
guests with a seamless travel experience
SAN
FRANCISCO, June 19, 2024 /PRNewswire/ -- This
morning, Alaska Airlines began welcoming guests to a new and
cutting-edge space in San Francisco International Harvey Milk
Terminal 1 following a two-year relocation project from Terminal 2.
This multimillion-dollar investment allows us to deliver a premium
and enhanced guest experience at SFO as the largest carrier
at Harvey Milk Terminal 1.
Our new location will soon be home to the newest and
second-largest Lounge in our network and reflects our continued
commitment to the care and comfort of our guests. We're working
around the clock on the finishing touches before we officially open
the Lounge next month and complete our transition to Harvey Milk
Terminal 1.
With this move, we're now also closer to our fellow
oneworld Alliance members and additional global partners and
can provide guests with seamless connectivity to their next
domestic or international flight. From SFO, Alaska and our
partners offer over 130 weekly flights to 18 international
destinations.
We're excited to debut technology that supports our long-term
goal of reducing congestion and long lines in our lobby. Starting
today, Alaska becomes the first
airline at SFO to offer travelers the use of automated bag drops to
process checked bags. As soon as guests enter our bright and airy
lobby, they'll scan their boarding pass at our bag tag stations to
print their bag tags. They'll then head to our automated bag drop
units, which are designed to scan and accept checked baggage. This
innovative and seamless self-service technology, introduced in the
heart of Silicon Valley, will get guests through the check-in
process within minutes. Caring for our guests is a priority and our
dedicated customer service agents will always be ready to help
those who need extra assistance.
"Our new home in San Francisco
International Airport's Harvey Milk Terminal 1 delivers a world
class experience that our guests will love while supporting our
goals of innovation, sustainability and long-term growth," said
Shane Jones, senior vice president
of fleet and real estate at Alaska Airlines. "We're excited to make
this move for the approximately 5 million passengers we serve at
SFO each year and that this positions us for future growth at our
largest hub in California."
We've put a lot of thought into every step of the guest journey,
including installing plenty of seating with power outlets for
charging devices before take-off. We also now have access to more
gates for more flying to guests' favorite destinations – with
shorter taxi times and faster access to the runways to save
time and burn less fuel.
Starting in July, guests will be able to relax in our brand-new
Lounge for the ultimate travel experience. The contemporary space
will be 11,000 square feet (twice the area of a basketball court)
with 55% more seating, including our signature Loungers for kicking
back and San Francisco-inspired
touches throughout. We'll offer an expanded menu made with fresh
local ingredients, a barista-staffed coffee bar and complimentary
West Coast wine, spirits and craft brews.
This transition to Harvey Milk Terminal 1 is just in time for
our busiest travel months of the year. This summer, we're
offering the most flights of any airline from San Francisco to some of the largest cities on
the West Coast with up to eleven daily flights to Seattle, six daily flights to Portland and as many as seven flights to
San Diego. We also just launched
new service to Burbank with three
nonstop options to choose from throughout the day.
For guests planning their next international trip, our new
location at Harvey Milk Terminal 1 easily connects us to our global
airline partners without leaving the terminal to get through
security. Whether flying nonstop or catching a connecting flight
from San Francisco,
Alaskaair.com has options for what works best for you:
You can book flights directly on 24 partner airlines or redeem
Mileage Plan miles, all on our site.
The two-year, $30 million
relocation project to Harvey Milk Terminal 1 is part of our larger
$3 billion investment in
infrastructure to enhance the guest experience at our major hubs
along the West Coast. At Portland
International Airport, we'll be moving into the brand new, bolder
and brighter lobby in August. At Los
Angeles International Airport, a complete overhaul of the
gates, including new carpet, lighting, seating with power outlets
and signage will be complete by the end of July at Terminal 6 where
Alaska is the primary
airline.
For our press kit, click here.
Alaska Airlines SFO Harvey Milk Terminal 1 Fact
Sheet:
- Sophisticated, state-of-the-art lobby with a 100 x 4.5 feet LED
screen that features panoramic images of the San Francisco Bay Area
- Spacious lobby with more bag drop locations and agent
assistance areas
- Bag tag stations to print bag tags after a quick scan of a
boarding pass
- SFO's first automated bag drop units to accept checked bags
within minutes
- Digital signage throughout our lobby that will provide clear
and convenient directions
- Two TSA checkpoints to choose from, including a convenient
checkpoint on the mezzanine level for guests getting off SFO's
AirTrain or travelers looking to bypass the ticket counter
- A spacious 11,000 square foot Lounge with 55% more seating and
plenty of our signature Loungers for kicking back, a barista
staffed coffee bar and great views with unlimited daydreaming
- Post-security, guests will enjoy world-class amenities,
including more terminal seating with power outlets, thoughtful
children's areas, inclusive restrooms, local retail and a wide
variety of restaurant options
- Convenient location to our global partners and shared
amenities, including American Airlines, which allows for easier
connections to international carriers without leaving security or
using SFO's AirTrain to access another terminal or airline
- Access to more gates for more flying and long-term growth,
including gates dedicated to international arrivals and
departures
- Our gates also provide us with shorter taxi times and faster
access to the runways – saving time and burning less fuel
- Sustainability is close to our heart, so this is a perfect new
home for Alaska: Harvey Milk
Terminal 1 is the newest terminal at SFO and uses 60% less energy
than comparable facilities. It's the first airport terminal in the
world to earn Leadership in Energy and Environmental Design (LEED)
v4 Platinum certification for the design, construction and
operation of high-performance structures
- Our relocation at SFO supports the airport's $2.4 billion redevelopment project of Harvey Milk
Terminal 1 and the port's efforts to continue to be a world-class
airport
About Alaska Airlines
Alaska Airlines and our regional partners serve more than 120
destinations across the United
States, the Bahamas,
Belize, Canada, Costa
Rica, Guatemala and
Mexico. We offer our guests a
premium flying experience with award-winning customer service and
an industry-leading loyalty program, Mileage Plan. With our fellow
oneworld Alliance members and additional global partners,
our guests have more choices than ever to purchase, earn or redeem
on alaskaair.com across 30 airlines and more than 1,000
worldwide destinations. Learn more about Alaska at news.alaskaair.com and
follow @alaskaairnews for news and stories. Alaska Airlines
and Horizon Air are subsidiaries of Alaska Air Group.
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SOURCE ALASKA AIRLINES