ACS Earns “Best in KLAS” Ranking in National Healthcare Survey for Clinical Implementation Principal
December 23 2009 - 8:05AM
Business Wire
Affiliated Computer Services, Inc. (NYSE: ACS), today announced
that its healthcare provider consulting business has been awarded a
2009 “Best in KLAS” ranking in a prestigious national healthcare
survey.
ACS received the first place award for its work in the Clinical
Implementation Principal category for the 2009 Top 20 Best in KLAS
Awards: Software & Professional Services report, issued by
healthcare market research firm KLAS. This “Best in KLAS”
distinction means healthcare providers rate ACS the highest in
implementation and service for clinical projects.
“For more than a decade, the Best in KLAS awards have recognized
healthcare technology companies that set the standard for
delivering the best experience to providers,” said KLAS President
Adam Gale. “The Best in KLAS distinction honors more than just a
good product or service. It represents a commitment to meeting
customer expectations in every phase of the buying process – from
the sales presentation to implementation to ongoing service and
support.”
In addition, ACS was ranked in the top 10 in the following
categories:
- Overall Professional Services
Firm;
- Financial ERP
Implementation;
- Vendor Selection;
- Extended Business Office;
- IT Outsourcing;
- Application Hosting;
- Staff Augmentation;
- Other Implementation.
“The Best in KLAS ranking for our clinical implementation
services, as well as our other services rankings, validates ACS’
expertise, our commitment to quality and to providing the services
and solutions our clients need to solve their unique business
problems,” said Chad Harris, senior vice president, ACS Healthcare
Solutions. “These rankings demonstrate our deep expertise and
affirm our clients’ recognition of our dedication to exceptional
service.”
The Clinical Implementation Principal category is defined as:
“Engagements in which a professional services firm (PSF) assists a
provider in implementing inpatient Electronic Medical Records, (25+
physician practices only), Emergency Department, Operating Room, or
pharmacy applications by providing guidance, expertise, tools,
methodology and resources. The PSF played a major role, had
specific deliverables associated with these engagements and
completed a measurable portion of the work.”
KLAS is an independent firm that helps healthcare providers make
informed technology decisions by monitoring and measuring the
delivery of information technology to healthcare organizations.
This annual year-end report is a summary of performance data and
evaluations collected from healthcare provider organizations. It
includes a ranking of the top vendors in several key areas of
performance.
ACS provides hospitals, clinics and medical practitioners around
the world with information technology, clinical solutions and a
full array of management services so healthcare providers can
operate more efficiently and effectively using world-class
consulting and outsourcing services. ACS helps its clients reduce
costs, enhance revenue, increase productivity and improve patient
care. This is one of three divisions focused on the healthcare
market for ACS. The other two include ACS’ government healthcare
line of business which focuses on state and federal health programs
such as Medicaid and Medicare and a healthcare payer group.
About ACS
ACS, a global FORTUNE 500 company with approximately 76,000
people supporting client operations reaching more than 100
countries, provides business process and IT outsourcing solutions
to world-class commercial and government clients. The company's
Class A common stock trades on the New York Stock Exchange under
the symbol "ACS." Learn more about ACS at
http://www.acs-inc.com.
About KLAS
KLAS is a research firm specializing in monitoring and reporting
the performance of healthcare vendors. KLAS’ mission is to improve
delivery, by independently measuring vendor performance for the
benefit of our healthcare provider partners, consultants,
investors, and vendors. Working together with executives from over
4500 hospitals and over 2500 clinics, KLAS delivers timely reports,
trends, and statistics, which provide a solid overview of vendor
performance in the industry. KLAS measures performance of software,
professional services, and medical equipment vendors. For more
information, go to www.KLASresearch.com.
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