Sykes Enterprises, Incorporated to Attend Baird’s 2019 Global Consumer, Technology & Services Conference
May 31 2019 - 4:15PM
Sykes Enterprises, Incorporated ("SYKES" or the “Company”) (NASDAQ:
SYKE), a leading provider of multi-channel demand generation and
global customer engagement services, plans to attend Baird's 2019
Global Consumer, Technology & Services Conference in New York
City, New York on June 4, 2019 and will be participating in
investor meetings.
About Sykes Enterprises,
IncorporatedSykes Enterprises, Incorporated (“SYKES” or
“the Company”) is a leading provider of multi-channel demand
generation and global customer engagement services. The Company
provides differentiated full lifecycle customer engagement
solutions and services primarily to Global 2000 companies and their
end customers principally in the financial services,
communications, technology, transportation & leisure and
healthcare industries. SYKES’ differentiated full lifecycle
management services platform effectively engages customers at every
touchpoint within the customer journey, including digital marketing
and acquisition, sales expertise, customer service, technical
support and retention, many of which can be optimized by a suite of
robotic process automation (“RPA”) and artificial intelligence
(“AI”) solutions. The Company serves its clients through two
geographic operating regions: the Americas (United States, Canada,
Latin America, South Asia and Asia Pacific) and EMEA (Europe, the
Middle East and Africa). Its Americas and EMEA regions primarily
provide customer-engagement solutions and services with an emphasis
on inbound multichannel demand generation, customer service
and technical support to its clients’ customers. These services are
delivered through multiple communication channels including phone,
email, social media, text messaging, chat and digital self-service.
The Company also provides various enterprise support services in
the United States that include services for its clients’ internal
support operations, from technical staffing services to outsourced
corporate help desk services. In Europe, the Company provides
fulfillment services, which includes order processing, payment
processing, inventory control, product delivery and product returns
handling. Additionally, through the acquisition of RPA provider
Symphony Ventures Ltd (“Symphony”) coupled with its investment in
AI through XSell Technologies, Inc. (“XSell”), the Company also
provides a suite of solutions such as consulting, implementation,
hosting and managed services that optimizes its differentiated full
lifecycle management services platform. SYKES’ complete service
offering helps its clients acquire, retain and increase the
lifetime value of their customer relationships. The Company has
developed an extensive global reach with customer engagement
centers across six continents, including North America, South
America, Europe, Asia, Australia and Africa. It delivers
cost-effective solutions that generate demand, enhance the customer
service experience, promote stronger brand loyalty, and bring about
high levels of performance and profitability. For additional
information please visit www.sykes.com.
For additional information
contact:Subhaash KumarSykes Enterprises, Incorporated(813)
233-7143
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