Stein Mart Implements Enhanced Safety Measures as Stores Begin to Reopen
April 30 2020 - 8:30AM
Stein Mart, Inc. (NASDAQ: SMRT) today announced enhanced safety and
cleaning measures to ensure the health and safety of its customers
and associates as stores begin to reopen. The Company also
announced it has launched Contactless Curbside Pickup service in
select stores.
Stein Mart’s Reopening PlansWhile stores were
temporarily closed, Stein Mart has been proactively preparing to
reopen its stores, implementing a number of precautionary measures
to ensure a safe working and shopping environment, and launching
its new Contactless Curbside Pickup service. The Company is now
reopening many of its stores based on guidelines and regulations
from public health officials and federal, state and local
governmental authorities. Stein Mart anticipates one-third of the
chain will be open by May 1 and openings to rapidly accelerate over
the coming weeks.
“Our store teams have been anxiously looking forward to
reopening their stores and serving their customers once again,
either inside or curbside. Our customers are a big part of the
Stein Mart family and they have been missed,” said Hunt Hawkins,
Chief Executive Officer. “As we navigate through this ‘new normal’
with additional precautionary measures, we can all help each other
- customers, associates and business partners - by continuing to
follow these important guidelines.”
New Contactless Curbside PickupDuring this
period, Stein Mart has successfully expanded its Buy Online, Pickup
In-store service with the launch of its Curbside Pickup service,
available now at select stores nationwide with more stores coming
on line soon.
Stein Mart is the only off-price retailer offering this service.
Curbside Pickup is one more way the Company is growing its
omni-channel business, while delivering the convenience of shopping
at Stein Mart in a new way to customers during this unprecedented
time. Customers can also still order online at SteinMart.com and
have their products shipped directly to their homes.
What You Can Expect In-Store: New Safety
MeasuresStein Mart is taking numerous actions to ensure
the health and safety of its customers and associates. Stein Mart
stores are following recommended CDC social distancing and cleaning
guidelines, including marking the floors at checkout and removing
product from aisles, more frequent cleaning of restrooms,
sanitizing checkout lanes and cleaning carts. Store associates are
required to continue to practice healthy behaviors, such as wearing
face masks, thorough hand washing and regular usage of hand
sanitizer. As an added precaution, fitting rooms are temporarily
closed but the Company has extended its return policy and enhanced
how returns are processed.
During the phased reopening, store hours will be limited to 11
a.m. to 6 p.m. to give associates the time needed to provide a
shopping experience Stein Mart customers can always count on.
For more information on store locations providing curbside
pickup, stores that have reopened, and answers to other frequently
asked questions, please visit www.SteinMart.com.
About Stein Mart Stein Mart, Inc. is a
national specialty omni off-price retailer offering designer and
name-brand fashion apparel, home décor, accessories and shoes at
everyday discount prices. Stein Mart provides real value
that customers love every day. The company operates 281 stores
across 30 states. For more information, please
visit www.SteinMart.com.
For more information:Linda L. TasseffDirector of External
Communicationsand Investor
Relationsltasseff@steinmart.com (904) 858-2639
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