Presto Automation Inc. (“Presto” or the “Company”) (NASDAQ: PRST),
one of the largest AI and automation technology providers to the
restaurant industry, today announced that it has been collaborating
with Taco John’s® and Qu to implement a Presto Voice™ drive-thru
pilot at select Taco John’s restaurants.
Presto Voice enhances the drive-thru staff’s
productivity by reducing the time they devote to taking orders,
allowing them to focus on more critical tasks and reducing
associated labor costs. It also provides customizable upsells to
increase revenue and improve the guest experience with immediate,
friendly service around the clock.
Qu’s unified commerce platform delivers consistent
data-driven experiences across all Taco John’s ordering channels
and locations. Presto has seamlessly integrated its Voice AI
solution with Qu’s point-of-sale and kitchen production
technologies to enable automated voice orders to be quickly and
accurately managed end-to-end within Taco John’s existing
technology platform.
“Taco John’s and Qu have been exceptional partners
for Presto because they understand that the technology behind
Presto Voice can be seamlessly coupled with a restaurant’s existing
technology stack to drive operational efficiencies and improve the
guest experience,” said Gee Lefevre, Interim CEO at Presto.
Presto Voice’s initial Taco John’s pilot location
in Minnesota went live in April 2024. As a result of its success,
Presto and Taco John’s are rolling Presto Voice out to a second
location in Taco John’s origin state, Wyoming, which is scheduled
to go live before August.
“Preliminary test results have been very
positive,” said Ryan Baune, Vice President for Technology at Taco
John’s. “We are seeing improvements around speed of service, order
accuracy, and an increase in average ticket size primarily driven
by upsell attachment.”
“As Taco John’s looks to the future, Presto Voice
is a natural fit to our technology roadmap. Presto and Qu’s
development during this process has unlocked the ability for orders
being taken by the Voice AI assistant to show up in real-time on
the kitchen screens,” said Steve Smyth, Director of Restaurant
Technology at Taco John’s.
“The technology allows our restaurants to focus on
making the guest’s orders as they place them to help improve the
speed of service and accuracy. Another benefit is not worrying
about interrupting the guest at the pickup window to take an order
for another guest; this helps to improve the personal interaction
with the guest. We are excited about the future possibilities of
Voice AI and feel that the best is yet to come.”
“Qu is designed from the ground up to support
robust, bi-directional, AI-powered integrations, meeting the
stringent speed and customer experience requirements necessary for
a first-class voice AI solution like Presto Voice,” noted Brian
Crum, VP of Product at Qu. “The pilot phase with Taco John's
showcases how our collaborative efforts delivered an integrated and
scalable solution. By enabling Voice AI natively within Qu’s
unified commerce platform, we eliminate the need for bolt-on or
redundant interfaces, seamlessly incorporating AI into the
order-taking and making process. We are thrilled to see this
development come to life, enabling Taco John's to leverage the
benefits of AI in their restaurants."
Taco John’s operates and franchises nearly 400
restaurants in 23 states, making it one of America's largest and
fastest-growing Mexican quick-service restaurant brands. After
completing the pilot phase, Taco John’s intends to roll out Presto
Voice to their franchised locations this year.
About Presto Automation Presto
(Nasdaq: PRST) provides enterprise-grade AI and automation
solutions to the restaurant industry. Presto’s solutions are
designed to decrease labor costs, improve staff productivity,
increase revenue, and enhance the guest experience. Presto offers
its AI solution, Presto Voice™, to quick-service restaurants (QSR)
and has some of the most recognized restaurant names in the United
States as its customers.
About Taco John’s Founded in 1969
in Cheyenne, Wyoming, Taco John’s® has been serving bigger. bolder.
better. flavors for more than 55 years. Now, Taco John’s operates
and franchises nearly 400 restaurants in 23 states – making it one
of the largest Mexican quick-service restaurant brands in America.
Taco John’s features signature specials like Taco Tuesday since
1989 and everyday value starting at $2, $3 and $4 on the ValuEST
Menu. With bold originals like Potato Olés®, Taco John’s knows how
to Olé The Day. Taco John’s prides itself on serving generous
portions of its signature menu items that are made-to-order using
fresh, high-quality ingredients, seasoning, and sauces. The brand
was listed on Entrepreneur’s “Top Food Franchises of 2023” under
the “Mexican Food” category and was recently recognized by QSR
Magazine as a “Top 15 Chain Ready to Contend as Fast Food’s Top
Players.”
About Qu Qu is evolving
restaurant POS to create a truly connected restaurant experience
for guests and operators at quick-service and fast-casual
restaurants. Qu’s industry-leading, cloud-native Unified Commerce
Platform fuses the ordering, operations, and guest engagement
functions, delivering the real-time data needed to drive loyal,
repeat guests. Based in Bethesda, MD, Qu is backed by leading
restaurant entrepreneurs and investors including Cota Capital,
Enlightened Hospitality Investments (EHI), Bobby Cox Companies, and
NRD Capital. Visit www.qubeyond.com.
Forward-Looking Statements This
press release contains forward-looking statements within the
meaning of Section 27A of the Securities Act of 1933, as amended
(the “Securities Act”), and Section 21E of the Securities Exchange
Act of 1934, as amended (the “Exchange Act”). Statements that refer
to projections, forecasts or other characterizations of future
events or circumstances, including any underlying assumptions, are
forward-looking statements. Forward-looking statements are
typically identified by words such as “plan,” “believe,” “expect,”
“anticipate,” “intend,” “outlook,” “estimate,” “forecast,”
“project,” “continue,” “could,” “may,” “might,” “possible,”
“potential,” “predict,” “should,” “would” and other similar words
and expressions, but the absence of these words does not mean that
a statement is not forward-looking.
The forward-looking statements are based on
management’s current expectations and assumptions about future
events and are based on currently available information as to the
outcome and timing of future events. The forward-looking statements
speak only as of the date of this press release or as of the date
they are made. Except as otherwise required by applicable law,
Presto disclaims any duty to update any forward-looking statements,
all of which are expressly qualified by the statements in this
section, to reflect events or circumstances after the date of this
press release. Presto cautions you that these forward-looking
statements are subject to numerous risks and uncertainties, most of
which are difficult to predict and many of which are beyond the
control of Presto. In addition, Presto cautions you that the
forward-looking statements contained in this press release are
subject to the following risks and uncertainties: whether the pilot
of our new Spanish-voice ordering feature will be successful and
enable further roll-out of this feature; our ability to manage our
growth effectively, to sustain our recent revenue growth or attract
new customers; the limited operating history with our new Voice
products in a new and developing market; our ability to roll out
new locations within a specified amount of time; our ability to
achieve revenue growth while our expenses increase; continued
adverse impacts from COVID-19 (including as a result of global
supply chain shortages); the loss of any of our three largest
customers or a reduction in their business with us; our ability to
improve and enhance the functionality, performance, reliability,
design, security, or scalability of our platform to respond to
customers’ evolving needs; our ability to protect the security of
our customers’ information; changing privacy laws, regulations and
standards, and our ability to comply with contractual obligations
and laws related to data privacy and security; unfavorable
conditions in the restaurant industry or the global economy,
including with respect to food, labor, and occupancy costs; the
availability of capital or financing on acceptable terms, if at
all; financial covenants and other restrictions on our actions
contained in our financing agreements that may limit our
operational flexibility; the length and unpredictability of our
sales cycles and the amount of investments required in sales
efforts; material weaknesses in our internal control over financial
reporting and, our ability to remediate these deficiencies; our
ability to continue as a going concern; our ability to receive
additional financing in a timely manner; shortages, price
increases, changes, delays or discontinuations of hardware; our
ability to maintain relationships with our payment processors; our
relies on computer hardware, licensed software and services
rendered by third parties; U.S. laws and regulations (including
with respect to payment transaction processing), many of which are
unsettled and still developing, and our or our customers’ ability
to comply with such laws and regulations; significant changes in
U.S. and international trade policies that restrict imports or
increase tariffs; any requirements to collect additional sales
taxes or be subject to other tax liabilities that may increase the
costs to our customers; our ability to adequately protect our
intellectual property rights; claims by third parties of
intellectual property infringement; our use of open-source software
in our platform; and other economic, business, competitive and/or
regulatory factors affecting Presto’s business generally as set
forth in our filings with the Securities and Exchange
Commission.
Contact investor@presto.com
Media: prestopr@icrinc.com
A photo accompanying this announcement is available at
https://www.globenewswire.com/NewsRoom/AttachmentNg/a49fc754-33bc-44fb-8b64-5bcb020c0fac
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