NRC Health and Hackensack Meridian Health Partner for the First Patient Experience Summit
May 30 2019 - 9:00AM
NRC Health, the leading provider of in-depth customer intelligence
in health care, is partnering with New Jersey’s largest most
comprehensive and integrated health network, Hackensack Meridian
Health, to host the organization’s first-ever Patient Experience
Summit on June 6 in Hamburg, NJ.
During this one-day event, health care
professionals from across the country will take a deep dive into
the topic of humanizing care, discussing how they stay committed to
improving the patient experience within their respective
organizations through purpose-driven, compassionate care models.
Attendees will enjoy interactive presentations, personalized
workshops and networking with industry thought leaders, leaving
with actionable takeaways that can have an immediate impact on
their hospital or health system.
Richard Leider, founder of Inventure – The
Purpose Company, will kick off the event with a keynote session on
connecting to purpose, followed by presentations by other leaders
in the industry around topics like improving care transitions, how
to build consumer loyalty, bringing humanizing care to medical
school curriculums, and more.
“Our organization is committed to providing
excellent care throughout every individual’s health care journey,”
said Elizabeth Paskas, vice president, Human Experience at
Hackensack Meridian Health. “We take great pride in hosting this
inaugural event alongside our partner NRC Health, and together
we’re excited to usher in the future of the patient experience in
this new consumer-driven health care market and share our learnings
with health care professionals everywhere.”
“We recognize the inherent need for change in
the patient experience. This summit is a critical step in sharing
knowledge with other organizations looking to make those changes
that will positively impact their patients,” said Helen Hrdy,
senior vice president, Customer Success at NRC Health. “Hackensack
Meridian Health is a great representation of a health network
driven by its consumers’ well-being, making them the perfect host
for this inaugural event.”
Details on the Patient Experience Summit 2019 include:
- Date: June 6, 2019 (Registration and
evening reception held on June 5)
- Location: Crystal Springs Resort,
Hamburg, NJ
- RSVP: Industry professionals are
encouraged to register to attend here.
For more information about the Patient Experience Summit,
including the full agenda and list of speakers, visit the event
page here.
About NRC Health
For 37 years, NRC Health (NASDAQ: NRC) has been
committed to achieving human understanding and bringing healthcare
organizations closer to their customers than ever before by
illuminating and improving the key moments that define an
experience and build trust. Guided by their uniquely empathic
heritage, proprietary methods, skilled associates, and holistic
approach, NRC Health helps its customers design experiences that
exceed expectations, inspire loyalty, and improve well-being among
patients, residents, physicians, nurses, and staff.
For more information, email info@nrchealth.com, or visit
www.nrchealth.com.
About Hackensack Meridian
Health
Hackensack Meridian Health is a
leading not-for-profit health care organization that is the
largest, most comprehensive and truly integrated health care
network in New Jersey, offering a complete range of medical
services, innovative research and life-enhancing care. Hackensack
Meridian Health comprises 17 hospitals from Bergen to
Ocean counties, which includes three academic medical centers, two
children's hospitals, nine community hospitals, two rehabilitation
hospitals and a behavioral health hospital. Additionally, the
network has more than 500 patient care locations throughout the
state which include ambulatory care centers, surgery centers, home
health services, long-term care and assisted living communities,
ambulance services, lifesaving air medical transportation, fitness
and wellness centers, rehabilitation centers, urgent care centers
and physician practice locations. Hackensack
Meridian Health has 33,000 team members, and 6,500
physicians and is a distinguished leader in health care
philanthropy, committed to the health and well-being of the
communities it serves.
For additional information, please
visit www.HackensackMeridianHealth.org.
Press Contact
Jennifer Lyle Public Relations for NRC Health
nrchealth@barokas.com
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