NRC Health Hosts 2019 Pediatric Collaborative at Dayton Children’s Hospital
February 26 2019 - 9:00AM
NRC Health, the leading provider of in-depth customer intelligence
in healthcare, will host its 2019 Pediatric Collaborative at Dayton
Children’s Hospital in Dayton, Ohio on March 5. Leaders from around
the country will gather at the educational forum to share concrete,
actionable strategies to help pediatric healthcare organizations
improve the patient experience.
With a full program of thoughtful presentations
and roundtable discussions, attendees of the one-day event will
gain a deeper understanding of patients’ and consumers’
expectations, and how to position their organizations to exceed
them. Disney University veteran and customer experience consultant
Louie Gravance will keynote the event, providing his insights about
how to create “wow” moments in everyday interactions and inspire a
workforce to stay focused on providing excellence on the job.
“It’s with great pride that NRC Health has the
opportunity to partner with organizations like Dayton Children’s
Hospital that show such a strong commitment to improving the
pediatric care experience,” said NRC Health Helen Hrdy, Senior Vice
President, Customer Success. “Our goal is to educate and arm
attendees with intelligent and practical advice they can implement
within their own organizations by sharing takeaways from some of
the brightest leaders in the industry.”
In between presentations on topics like shifting
organizational focus to the importance of a digital engagement
strategy, host organization, Dayton Children’s Hospital, will also
provide a tour of their one-of-a-kind, 260,000-square-foot patient
facility that pays tribute to Ohio’s aviation heritage.
“Through our partnership with NRC Health, we’ve
been able to better understand our consumers’ health care journey
and gained deeper insights on how to elevate our patient
experience,” says Amy Thorson, director of patient and family
experience at Dayton Children’s. “We’re excited to share our
evolution and learn from others at this year’s Pediatric
Collaborative.”
Full details on the 2019 Pediatric Collaborative
include:
- Date: March 5, 2019
- Location: Dayton Children’s Hospital,
Dayton, OH
- RSVP: Industry professionals are
encouraged to register for attendance through the NRC Health
website.
For more information about NRC Health solutions
and the NRC Health 2019 Pediatric Collaborative, visit
www.nrchealth.com.
About NRC
HealthFor 37 years, NRC Health (NASDAQ: NRC) has
been committed to achieving human understanding and bringing
healthcare organizations closer to their customers than ever before
by illuminating and improving the key moments that define an
experience and build trust. Guided by their uniquely empathic
heritage, proprietary methods, skilled associates, and holistic
approach, NRC Health helps its customers design experiences that
exceed expectations, inspire loyalty, and improve well-being among
patients, residents, physicians, nurses, and staff.
For more information, email info@nrchealth.com,
or visit www.nrchealth.com.
About Dayton Children’s
HospitalOne of only 31 independent
freestanding children’s hospitals in the country, Dayton Children’s
is the region’s only medical facility dedicated to children.
Accredited by The Joint Commission and serving 20 Ohio counties and
eastern Indiana, the experts at Dayton Children’s care for more
than 360,000 children each year. Consistently recognized as one of
the country’s best and most cost-effective pediatric hospitals,
Dayton Children’s is home to the Wright State University Boonshoft
School of Medicine, Department of Pediatrics and together with the
United States Air Force shares the nation’s only civilian-military
integrated pediatric training program. For more children’s health
and safety information, visit our web site
at www.childrensdayton.org.
Press Contact
Jennifer Lyle Public Relations for NRC Health
nrchealth@barokas.com
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