Social Media Study: Stress Hurts Call Center Employees and the Customer Experience ATLANTA, July 01, 2021 (GLOBE NEWSWIRE) -- Jacada, a...
Jacada Partners With CallMiner to Coach Agents and Automate Tasks Using Agent Assist The combined solution enables organizations to assist...
Servion Global Solutions and Jacada Join Forces to Build Automation-First Contact Centers & Deliver Effortless Customer Experiences...
Jacada Recognized for a Second Consecutive Year as a Major Contender in Everest Group PEAK Matrix for Robotic Process Automation (RPA) 2020...
Jacada is Recognized for a Second Consecutive Year in Gartner’s Magic Quadrant for Robotic Process Automation Another Call Center Automation...
Symphony, a SYKES company Joins Forces With Jacada as Newest Global Consulting Partner Intelligent Automation meets Business Process...
Jacada Named a Major Contender in the Everest Group PEAK Matrix® for Intelligent Virtual Agents (IVA) 2020 Jacada is one of only two vendors...
Jacada To Offer Easy-to-Launch Customer Service Automation Solutions for Contact Centers Affected by the Coronavirus Pandemic Jacada is...
Jacada Positioned in 2020 Gartner Magic Quadrant for Workforce Engagement Management Report Technologies that help drive engagement through...
Jacada Broadens Hyperautomation and Actionable Intelligence with Interact 12 Release Jacada Interact 12.0 launched with advancements in...
Jacada Debuts as Customer Service “Specialist” in HFS Research Top 10 Robotic Process Automation Report Innovation and Embedded Intelligence...
Jacada Awarded ISV Partner of the Year by Leading Cloud Contact Center Provider Five9 After Successfully Delivering Customer Service RPA...
Jacada Continues to Impress; Declared a “Major Contender” in Robotic Process Automation (RPA) Everest Group’s 2019 “RPA - Technology Vendor...
Jacada Positioned in 2019 Gartner Magic Quadrant for Robotic Process Automation Software Jacada’s RPA solution debuts in the Gartner Magic...
Jacada Recognized as a Leading Vendor of Attended Robotic Process Automation (RPA) by Zinnov Contact center and Customer Service RPA strategy...
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