Upcoming ISG Provider Lens™ reports will
evaluate providers of data analytics and AI services that help
enterprises improve operations, decision-making and
competitiveness
Information Services Group (ISG) (Nasdaq: III), a leading global
technology research and advisory firm, has launched a research
study examining providers of advanced data analytics and AI
services that enhance data-driven decision-making, operational
efficiency and competitive advantage for enterprises.
The study results will be published in a comprehensive series of
ISG Provider Lens™ reports, called Advanced Analytics and AI
Services, scheduled to be released in January 2025. Three
geographically focused reports will evaluate providers of data
science and AI services, data modernization services, and advanced
business intelligence (BI) and reporting modernization
services.
Enterprise buyers will be able to use information from the
reports to evaluate their current vendor relationships, potential
new engagements and available offerings, while ISG advisors use the
information to recommend providers to the firm’s buy-side
clients.
The importance of analytics and AI services continues to grow,
fueled by technological advances such as generative AI (GenAI).
These capabilities require stronger data foundations, as quality,
integrity and comprehensiveness of data are crucial for producing
meaningful and accurate outputs, ISG says.
“The analytics services market has become a cornerstone of
modern business strategy,” said Namratha Dharshan, chief business
leader, ISG Research. “The demand for clean, secure data, coupled
with compelling data storytelling and visuals, is increasing as
enterprises seek actionable insights.”
ISG notes the shift toward augmented analytics is expanding the
scope of data democratization within enterprises, fostering a
data-driven culture and fueling greater innovation and agility.
A surge in data volumes driven by the adoption of cloud and IoT
devices is increasing the need to modernize data infrastructures to
meet heightened regulatory and compliance requirements, ISG says.
Modern data architectures are minimizing the impact of data silos,
promoting data lineage and governance and presenting opportunities
for data democratization and monetization.
For their part, providers are constantly innovating and
developing frameworks, accelerators, simulation models and
customizable AI solutions to automate insights generation. They are
emphasizing model monitoring and development through emerging
techniques such as AutoML, MLOps and TinyML, making AI more
integrated and efficient within business workflows.
For this study, ISG has distributed surveys to more than 190
advanced analytics and AI services providers. Working in
collaboration with ISG’s global advisors, the research team will
produce three quadrants representing the services the typical
enterprise is buying, based on ISG’s experience working with its
clients. The three quadrants are:
- Data Science and AI Services, covering providers of
advisory and systems integration services that leverage scientific
methods and business context, including expertise in a client’s
industry, to resolve critical business challenges and create new
revenue models and business streams. Services include consulting,
identifying use cases, developing statistical models and
algorithms, and architecting, implementing and deploying systems
and training for enterprise-wide AI adoption.
- Data Modernization Services, assessing providers
offering end-to-end services, from data migration to data
management, that transform legacy systems into modern, cloud-based
platforms. Providers should offer comprehensive consulting
services; have the ability to design scalable data architectures,
analyze data landscapes, develop business cases and manage data
lifecycles; and demonstrate expertise in building data pipelines,
establishing modern data lakes and warehouses, and streamlining
data delivery through DataOps.
- Advanced BI and Reporting Modernization Services,
evaluating providers employing sophisticated approaches to
transforming raw data into actionable insights. They should excel
in managing large amounts of data, integrating multiple data
sources, and delivering real-time, dynamic reporting through
interactive dashboards and customized reports tailored to various
stakeholders’ needs.
The study will examine products and services available globally
and in Brazil, Europe and the U.S. ISG analysts Marcio Tabach
(Brazil) and Gowtham Kumar (Europe and U.S.) will serve as authors
of the reports.
A list of identified providers and vendors and further details
on this study are available in this digital brochure. Companies not
listed as advanced analytics and AI services providers can contact
ISG and ask to be included in the study.
All 2024 ISG Provider Lens™ evaluations feature expanded
customer experience (CX) data that measures actual enterprise
experience with specific provider services and solutions, based on
ISG’s continuous CX research. Enterprise customers wishing to share
their experience about a specific provider or vendor are encouraged
to register here to receive a personalized survey URL. Participants
will receive a copy of this report in return for their
feedback.
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only
service provider evaluation of its kind to combine empirical,
data-driven research and market analysis with the real-world
experience and observations of ISG's global advisory team.
Enterprises will find a wealth of detailed data and market analysis
to help guide their selection of appropriate sourcing partners,
while ISG advisors use the reports to validate their own market
knowledge and make recommendations to ISG's enterprise clients. The
research currently covers providers offering their services
globally, across Europe, as well as in the U.S., Canada, Mexico,
Brazil, the U.K., France, Benelux, Germany, Switzerland, the
Nordics, Australia and Singapore/Malaysia, with additional markets
to be added in the future. For more information about ISG Provider
Lens research, please visit this webpage.
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading
global technology research and advisory firm. A trusted business
partner to more than 900 clients, including more than 75 of the
world’s top 100 enterprises, ISG is committed to helping
corporations, public sector organizations, and service and
technology providers achieve operational excellence and faster
growth. The firm specializes in digital transformation services,
including AI and automation, cloud and data analytics; sourcing
advisory; managed governance and risk services; network carrier
services; strategy and operations design; change management; market
intelligence and technology research and analysis. Founded in 2006,
and based in Stamford, Conn., ISG employs 1,600 digital-ready
professionals operating in more than 20 countries—a global team
known for its innovative thinking, market influence, deep industry
and technology expertise, and world-class research and analytical
capabilities based on the industry’s most comprehensive marketplace
data. For more information, visit www.isg-one.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20240712619105/en/
Press Contacts:
Will Thoretz, ISG +1 203 517 3119 will.thoretz@isg-one.com
Julianna Sheridan, Matter Communications for ISG +1 978-518-4520
isg@matternow.com
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