EXL partners with Quilt.AI to revolutionize customer insights with AI-powered cultural understanding
April 09 2024 - 8:33AM
EXL (NASDAQ: EXLS), a leading data analytics and digital operations
and solutions company, announced a partnership with Quilt.AI, a
company at the forefront of employing artificial intelligence (AI)
to understand and interpret internet data at scale. This
collaboration aims to merge EXL's deep data, AI and industry
expertise with Quilt.AI's advanced AI-powered platform, which
transforms big data into human insights and cultural understanding.
The partnership will utilize the combined capabilities of both
companies to help clients in industries such as retail, consumer
packaged goods, financial services, and insurance to discover
industry and product trends, analyze consumer journeys, and gauge
consumer sentiment quickly and accurately. EXL intends to expand
its ability to help clients understand their data and gain deeper
insights into the contexts that shape consumer behaviors and
preferences through proprietary AI models. This will enable
businesses to make more informed decisions, proactively respond to
changing market dynamics, and offer superior customer
experiences.
“We are delighted to partner with Quilt.AI, whose data-driven
insights and innovative approach can help our clients elevate their
marketing campaigns,” said Vivek Jetley, president and head of
analytics at EXL. “Together, we are making it possible for our
clients to go beyond the confines of traditional product marketing
to craft experiences that resonate with their customers.”
Using generative AI (GenAI) can enhance marketing automation by
leveraging advanced algorithms to analyze large amounts of data,
enabling personalized content creation, targeted advertising and
predictive analytics. It automates tasks such as lead scoring,
email segmentation and campaign optimization, allowing marketers to
efficiently engage with prospects and customers at every stage of
the buyer’s journey. With GenAI, businesses can streamline their
marketing efforts, increase the return on investment and deliver
more relevant experiences to customers.
“We're excited to partner with EXL, a company that shares our
vision of using technology to drive industry transformation,” said
Anurag Banerjee, co-founder and chief executive officer of
Quilt.AI. “Together, we aim to stitch fragments of big data using
our AI-powered platform to uncover deep consumer insight and
generate relevant engagements at speed and scale.”
EXL was recently named a top performer and Leader among the 26
leading analytics and AI service providers in Everest Group’s
Analytics and Artificial Intelligence (AI) Services Specialists
PEAK Matrix® Assessment 2024. To read more about the Everest Group
2024 report, click here for the custom version of the report. For
more information about EXL’s analytics and AI solutions, click
here.
About EXLEXL (NASDAQ: EXLS) is a leading data
analytics and digital operations and solutions company. We partner
with clients using a data and AI-led approach to reinvent business
models, drive better business outcomes and unlock growth with
speed. EXL harnesses the power of data, analytics, AI, and deep
industry knowledge to transform operations for the world’s leading
corporations in industries including insurance, healthcare, banking
and financial services, media and retail, among others. EXL was
founded in 1999 with the core values of innovation, collaboration,
excellence, integrity and respect. We are headquartered in New York
and have more than 54,000 employees spanning six continents. For
more information, visit www.exlservice.com.
About Quilt.AIQuilt.AI is a technology company
that aims to bridge the gap between data and culture, using AI to
uncover human insights from vast amounts of digital information.
With a commitment to ethical data usage, Quilt.AI serves a diverse
range of clients, from Fortune 100 companies to nonprofits, helping
them understand the cultural contexts behind data. Quilt.AI has
been called a “AI for Good” company by the Economist. Learn more
at www.quilt.ai.
Cautionary Statement Regarding
Forward-Looking StatementsThis press release contains
forward-looking statements within the meaning of the United States
Private Securities Litigation Reform Act of 1995. You should not
place undue reliance on those statements because they are subject
to numerous uncertainties and factors relating to EXL's operations
and business environment, all of which are difficult to predict and
many of which are beyond EXL’s control. Forward-looking statements
include information concerning EXL’s possible or assumed future
results of operations, including descriptions of its business
strategy. These statements may include words such as “may,” “will,”
“should,” “believe,” “expect,” “anticipate,” “intend,” “plan,”
“estimate” or similar expressions. These statements are based on
assumptions that we have made in light of management's experience
in the industry as well as its perceptions of historical trends,
current conditions, expected future developments and other factors
it believes are appropriate under the circumstances. You should
understand that these statements are not guarantees of performance
or results. They involve known and unknown risks, uncertainties and
assumptions. Although EXL believes that these forward-looking
statements are based on reasonable assumptions, you should be aware
that many factors could affect EXL’s actual financial results or
results of operations and could cause actual results to differ
materially from those in the forward-looking statements. These
factors, which include our ability to maintain and grow client
demand, our ability to hire and retain sufficiently trained
employees, and our ability to accurately estimate and/or manage
costs, rising interest rates, rising inflation and recessionary
economic trends, are discussed in more detail in EXL’s filings with
the Securities and Exchange Commission, including EXL’s Annual
Report on Form 10-K. You should keep in mind that any
forward-looking statement made herein, or elsewhere, speaks only as
of the date on which it is made. New risks and uncertainties come
up from time to time, and it is impossible to predict these events
or how they may affect EXL. EXL has no obligation to update any
forward-looking statements after the date hereof, except as
required by federal securities laws.
© 2024 ExlService Holdings, Inc. All rights
reserved. For more information go
to www.exlservice.com/legal-disclaimer
Contacts
Media Keith Little+1 703-598-0980
media.relations@exlservice.com
Investor RelationsJohn Kristoff+1 212 209
4613IR@exlservice.com
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