ERIE, Pa., Oct. 14, 2019 /PRNewswire/ -- Erie Insurance has
named Karen Rugare to the position
of vice president of customer service operations and strategy,
effective October 17.
Rugare began her career at ERIE
20 years ago as a media and government relations specialist. She
was promoted to the sales and agency division as promotions
supervisor and later to assistant vice president and marketing
department manager. She is currently the vice president of agency
and product marketing in the sales and marketing division.
"I am excited to welcome Karen to the customer service division
as the new leader for our customer care team," said Patrick Burns, senior vice president of the
customer service division. "Karen's unique skills and experience,
her passion and her proven ability to lead transformational change
efforts make her an ideal choice."
Rugare received her undergraduate degree from Edinboro University and earned her master's in
organizational leadership at Mercyhurst University. She also
obtained a Lean Six Sigma Green Belt and designations including
Certified Insurance Counselor and Associate in Customer
Service.
Erie Insurance Group
According to A.M. Best Company,
Erie Insurance Group, based in Erie,
Pennsylvania, is the 9th largest homeowners
insurer and 12th largest automobile insurer in
the United States based on direct
premiums written and the 16th largest property/casualty
insurer in the United States based
on total lines net premium written. The Group, rated A+ (Superior)
by A.M. Best Company, has more than 5 million policies in force and
operates in 12 states and the District of
Columbia. Erie Insurance Group is a FORTUNE 500 company.
News releases and more information about Erie Insurance Group
are available at www.erieinsurance.com.
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SOURCE Erie Insurance