CDC Software’s Pivotal CRM Recognized as “Best CRM Project” at Prestigious Asian Banker Summit 2011
April 18 2011 - 8:00AM
Business Wire
CDC Software Corporation (NASDAQ: CDCS), a global provider of
hybrid enterprise software applications and services, today
announced that CDC CRM Solutions Pvt. Ltd., exclusive partner of
CDC Software in India, and its customer, one of the leading banks
in India, have won the “Best CRM Project” in the Fifth Asian Banker
Technology Implementation Awards 2011 for CDC CRM Solutions’
deployment of Pivotal CRM at one of India’s largest banks.
Both companies received the award at The Hong Kong Jockey Club
earlier this month in conjunction with the Asian Banker Summit
2011, one of the foremost annual meetings for decision makers in
the financial services industry in the Asia Pacific region. The
awards program was managed by the Asian Banker, a leading provider
of strategic intelligence on the financial services industry, and
moderated by prominent global bankers, consultants and
academics.
The award, one of the most prestigious of its kind in the
financial services market in Asia, was won on the basis of
implementing Pivotal CRM, which features flexible architecture that
allows multiple users to access the bank's network. Pivotal CRM is
also integrated with the bank's SMS gateway, the telephony systems
and the bank's email server for a multi-channel approach to CRM
communication. The solution leverages on the existing customer base
and provides the relationship managers with a 360 degree view of
the customer. The system makes suggestions on possible additional
revenue areas and disseminates the information to interested
parties and other business lines that may be better equipped to
service them.
According to Nagaraja Prakasam, managing director, South and
Southeast Asia for CDC Software, “We are honored for Pivotal CRM
and its customer implementation to be recognized by this
prestigious financial services award organization. Pivotal CRM is
built on a highly flexible, Microsoft.net-based architecture, with
a rich set of CRM capabilities that support best-in-class mobile
sales functionality and multi-language, global sales and marketing
campaigns. This award not only validates our commitment to product
innovation but also illustrates how Pivotal CRM adds value to our
customer’s success.”
“We are happy that efforts in enabling our customer’s
customer-centric vision have been recognized at this prestigious
Pan Asia forum,” said Vineet Kalucha, executive director at CDC CRM
Solutions. “This award was won after a thorough three-month long
evaluation process where we were competing against 50 other
companies across Asia and the Middle East. We are very honored that
our Pivotal CRM implementation was recognized by this prestigious
award.”
The Asian Banker Technology Implementation Award is given to the
institution and IT partner who have garnered the highest aggregate
score from the general criteria and award-specific scorecards.
Over 50 financial institutions from 15 countries across the Asia
Pacific, the Gulf region and Central Asia were evaluated as part of
the Technology Implementation Awards Program for 2011. The award
evaluation process used a comprehensive methodology to evaluate the
strength of individual technology implementations. It involved
extensive research and tapped the combined experience of a team of
experienced researchers and the expertise of an international panel
of renowned industry practitioners.
About CDC Software
CDC Software (NASDAQ: CDCS), The Customer-Driven Company™, is a
hybrid enterprise software provider of on-premise and cloud
deployments. Leveraging a service-oriented architecture (SOA), CDC
Software offers multiple delivery options for their solutions
including on-premise, hosted, cloud-based Software as a Service
(SaaS) or blended-hybrid deployment offerings. CDC Software's
solutions include enterprise resource planning (ERP), manufacturing
operations management, enterprise manufacturing intelligence,
supply chain management (demand management, order management and
warehouse and transportation management), global trade management,
e-Commerce, human capital management, customer relationship
management (CRM), complaint management and aged care solutions.
CDC Software's recent acquisitions are part of its "integrate,
innovate and grow" strategy. Fueling the success of this strategy
is the company's global scalable business and technology
infrastructure featuring multiple complementary applications and
services, domain expertise in vertical markets, cost effective
product engineering centers in India and China, a highly
collaborative and fast product development process utilizing Agile
methodologies, and a worldwide network of direct sales and channel
operations. This strategy has helped CDC Software deliver
innovative and industry-specific solutions to approximately 10,000
customers worldwide within the manufacturing, distribution,
transportation, retail, government, real estate, financial
services, health care, and not-for-profit industries. For more
information, please visit www.cdcsoftware.com.
About CDC CRM Solutions
Founded in late 2007, CDC CRM Solutions Pvt. Ltd. is a fast
growing provider of enterprise CRM and related solutions in India.
The solutions offered by CDC CRM Solutions stand out as they are
micro vertical focused and thus are ready to deploy in the segments
they address. Another significant advantage they enjoy over
competing products is the availability of high quality technical
and customer support that are local, as most of the research and
development work for Pivotal CRM, and customization services and
technical support are done out of Bangalore in India. CDC CRM
Solutions is the exclusive sales and implementation arm of CDC
Software in India and focuses on the marketing and sales functions
of CDC Software's Pivotal CRM solutions. Pivotal CRM has ready
modules for micro verticals such as securities, wealth management,
asset management and private banking in Banking, Financial
Services, Insurance (BFSI) besides home building in real estate.
CDC CRM Solutions' focused marketing efforts in India have resulted
in many major customer wins across the micro verticals of focus to
its credit.
About The Asian Banker
The Asian Banker is the foremost provider of strategic business
intelligence on the financial services industry in the Asia Pacific
and Middle East regions. The organization has offices in Singapore,
Kuala Lumpur, Beijing and Dubai as well as representatives in
Shanghai, London and New York. With a business that revolves around
publications, research services, training and forums, the
organization is highly regarded in the financial services community
for its incisive and independent commentaries on developments in
the industry.
Cautionary Note Regarding Forward-Looking Statements
This press release includes "forward-looking statements" within
the meaning of the United States Private Securities Litigation
Reform Act of 1995. These statements include those relating to our
beliefs about our strategies, technologies and business
infrastructure, CDC CRM Solutions and Pivotal CRM, our
expectations, growth and success in the market, our beliefs
regarding the success of Pivotal CRM and future releases, and other
statements we may make. Such statements are based on management's
current expectations and are subject to risks and uncertainties and
changes in circumstances. Factors that could cause actual results
to differ materially from those anticipated in the forward looking
statements include the conditions of the enterprise software
industry and the CRM market; demand for and market acceptance of
new and existing CRM software; and developmental delays for CRM
products. Further information on risks or other factors that could
cause results to differ is detailed in our filings or submissions
with the United States Securities and Exchange Commission,
including our Annual Report on Form 20-F, filed with the SEC on
June 1, 2010, and those of our ultimate parent company, CDC
Corporation, located at www.sec.gov. All forward-looking statements
included in this press release are based upon information available
to management as of the date of the press release, and you are
cautioned not to place undue reliance on any forward looking
statements which speak only as of the date of this press release.
The company assumes no obligation to update or alter the forward
looking statements whether as a result of new information, future
events or otherwise. Historical results are not indicative of
future performance.
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