Agilysys to Share Insights on Importance of High-Tech, High Return Hospitality™ During Indian Gaming Tradeshow & Convention 2023
March 28 2023 - 8:00AM
Business Wire
Agilysys’ Tribal Casino Resorts Leader, Ryan
Carrier, Will Present During Labor Shortage Session
Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of
hospitality software solutions that help properties achieve High
Return Hospitality™, will be speaking at the Indian Gaming
Tradeshow & Convention, the largest gathering of tribal leaders
and casino executives in the country.
From March 27-30 at the San Diego Convention Center, attendees
will gather to learn, interact and exchange industry-specific ideas
and celebrate the Indian gaming industry’s cultural success,
strength and self-reliance.
One of the most-anticipated sessions of the conference, taking
place Tuesday, March 28, will be The Labor Crisis: Mastering
Recruiting and Retention. Agilysys Director, Tribal Casino Resorts,
Ryan Carrier, is one of the panelists that will discuss how crucial
recruiting and retention are to any business, specifically
industries like tribal casinos that rely on hospitality technology
to maximize Return on Experience (ROE). Ryan will provide his
perspective on how Indian gaming operators can better motivate and
engage their workforce to service guests at higher levels, which,
in turn, inspires guests to do more, spend more, leave stronger
reviews and return more often – the heart of ROE.
“Casinos gain tremendous benefits when deploying innovative
technology that simultaneously increases staff satisfaction and
retention and improves the guest experience,” said Carrier, a
17-year tribal gaming leader for Agilysys, “Agilysys solutions
enable today’s self-service society to order and pay for their food
and drinks quickly and efficiently, which also helps casino resorts
manage through the labor shortage.”
Consider the advantages of having:
- AI-powered, self-checkout, point-of-sale (POS) kiosks
that enable guests to place multiple food items on a tray at once,
automatically calculating total cost and accepting credit card
payments. This convenient option helps Indian casino operators grow
revenue opportunities, increase staff efficiency and improve guest
experience.
- Digital menus that provide photos, ingredient
information and QR code payment options integrated into the POS,
reducing the need for labor and delivering quicker
transactions.
- Mobile and kiosk self-service options for effortless
check-in/out, ID verification and mobile keys, all of which
eliminate front desk lines and frustrations.
The conference, in its 37th year, features four days filled with
numerous educational sessions and training workshops designed to
help attendees create guest and staff champions at every
touchpoint.
To learn more and register, visit: Indian Gaming Tradeshow &
Convention 2023.
About Agilysys
Agilysys is well known for its long heritage of
hospitality-focused technology innovation. The Company delivers
modular and integrated software solutions and expertise to
businesses seeking to maximize Return on Experience (ROE) through
hospitality encounters that are both personal and profitable. Over
time, customers achieve High Return Hospitality by consistently
delighting guests, retaining staff and growing margins. Customers
around the world include: branded and independent hotels;
multi-amenity resort properties; casinos; property, hotel and
resort management companies; cruise lines; corporate dining
providers; higher education campus dining providers; food service
management companies; hospitals; lifestyle communities; senior
living facilities; stadiums; and theme parks. The Agilysys
Hospitality Cloud™ combines core operational systems for property
management (PMS), point-of-sale (POS) and Inventory and Procurement
(I&P) with Experience Enhancers™ that meaningfully improve
interactions for guests and employees across dimensions such as
digital access, mobile convenience, self-service control, personal
choice, payment options, service coverage and real-time insights to
improve decisions. Core solutions and Experience Enhancers are
selectively combined in Hospitality Solution Studios™ tailored to
specific hospitality settings and business needs.
www.agilysys.com
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version on businesswire.com: https://www.businesswire.com/news/home/20230328005376/en/
Media: Jen Reeves, Agilysys, Inc., 770-810-6007,
jennifer.reeves@agilysys.com Kaylee Sims, Arketi Group (for
Agilysys), 404-697-0137, ksims@arketi.com
Investors: Jessica Hennessy, Agilysys, Inc.,
770-810-6116, jessica.hennessy@agilysys.com
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