PALO ALTO, Calif., April 7, 2014 /PRNewswire/ -- Deliv today
announced it has been chosen as a same-day delivery vendor for
1-800-FLOWERS.COM® and, its affiliated gourmet food brands, and
their network of BloomNet florists across the U.S. commencing with
a pilot in the San Francisco Bay
Area. The relationship is part of 1-800-FLOWERS.COM®'s
mission to continue to offer high quality products and consistent
delivery services for both their florists and customers.
Using Deliv, 1-800-FLOWERS.COM® will enhance its same-day
delivery service in several ways including the use of Deliv's
proprietary technology for an upgraded delivery experience.
Deliv works directly with its retailers and partners to add the
Deliv "same-day delivery" option into their checkout process,
whether it's online, mobile or in retail stores. The direct
relationship between the retailer and shopper is maintained, with
no need to redirect retailer's customers to a third party to
transact and arrange same-day delivery.
"1-800-FLOWERS.COM® is the latest iconic brand to entrust Deliv
with the mission of ensuring its products are hand delivered to
each and every customer with quality and care," said Daphne Carmeli, CEO of Deliv.
"1-800-FLOWERS.COM® is globally renowned so we are delighted to
have been chosen as a same-day delivery provider to extend and
enhance its brand."
"With flowers and gourmet food gifts, it's about delivering
smiles to our customers. We are excited to enhance our same-day
delivery services with a fast, reliable, game-changing delivery
service and Deliv is a clear option for supplementing the quality
and flexibility that our customers and florists have come to
expect," said Chris McCann,
President of 1-800-FLOWERS.COM®.
Deliv drivers are customer service and sales focused
professionals. They receive delivery tasks via GPS enabled
smartphones. Each delivery may be rated by customers so the
platform is able to prioritize the allocation of jobs to those with
the highest ratings, ensuring a white glove consumer experience.
Managing a community of these on-demand drivers across the country,
the Deliv platform incorporates smart routing and full transparency
including the ability for shoppers to watch their delivery on
a map in real time from pick-up to their desired destination.
About Deliv
Deliv is a crowdsourced, same-day delivery
service that extends the reach of omnichannel retailers and helps
them enhance their customer experience by giving customers the
choice to receive their items whenever and wherever they want.
Deliv allows retailers to offer their customers a same-day delivery
option as they shop from their website, mobile app or from their
physical brick and mortar store. By simply adding the Deliv
same-day delivery option into their existing checkout process, the
retailer preserves the customer shopping experience, fulfills
orders from inventory from their local brick and mortar stores all
while maintaining ownership and data from each customer
transaction.
Deliv has partnered with nearly 100 national and regional
retailers, as well as the nation's four largest mall operators, who
manage nearly 800 malls across the country. Deliv is headquartered
in Palo Alto, California, and is
backed by some of Silicon Valley's leading venture capital firms.
For more information, visit www.deliv.co.
About 1-800-FLOWERS.COM, Inc.
1-800-FLOWERS.COM, Inc. is the world's leading florist and
gift shop. For more than 35 years,
1-800-FLOWERS® (1-800-356-9377 or www.1800flowers.com)
has been helping deliver smiles for our customers with gifts for
every occasion, including fresh flowers and the finest selection of
plants, gift baskets, gourmet foods, confections, candles, balloons
and plush stuffed animals. As always, our 100% Smile Guarantee
backs every gift. 1-800-FLOWERS.COM® has been honored in
Internet Retailer's "Hot 500 Guide" for
2013. 1-800-FLOWERS.COM® was recognized for our mobile
site with a Gold Award in the Ecommerce/Shopping category of
the 2012 Horizon Interactive
Awards. 1-800-FLOWERS.COM® was also rated number one vs.
competitors for customer service by STELLAService in 2011 and named
by the E-Tailing Group as one of only nine online retailers out of
100 benchmarked to meet the criteria for Excellence in
Online Customer Service in 2011. The Company's BloomNet®
international floral wire service (www.mybloomnet.net) provides a
broad range of quality products and value-added services designed
to help professional florists grow their businesses profitably.
The 1-800-FLOWERS.COM® "Gift Shop" also includes gourmet
gifts such as popcorn and specialty treats from: The Popcorn
Factory® (1-800-541-2676 or www.thepopcornfactory.com);
cookies and baked gifts from
Cheryl's® (1-800-443-8124 or www.cheryls.com);
premium chocolates and confections from Fannie May® confections
brands (www.fanniemay.com and www.harrylondon.com); gift
baskets and towers from 1-800-Baskets.com® (www.1800baskets.com);
incredible, carved fresh fruit arrangements from
FruitBouquets.comsm (www.fruitbouquets.com); wine
gifts from Winetasting.com® (www.winetasting.com); top quality
steaks and chops from Stock Yards® (www.stockyards.com); as well as
premium branded customizable invitations and personal stationery
from FineStationery.com® (www.finestationery.com). The Company's
Celebrations® brand (www.celebrations.com) is a source for creative
party ideas, must-read articles, online invitations and ecards, all
created to help people celebrate holidays and the
everyday. 1-800-FLOWERS.COM, Inc. is involved in a broad range
of corporate social responsibility initiatives including continuous
expansion and enhancement of its environmentally-friendly "green"
programs as well as various philanthropic and charitable efforts.
Shares in 1-800-FLOWERS.COM, Inc. are traded on the NASDAQ
Global Select Market, ticker symbol: FLWS.
SOURCE Deliv