Enables national E911 protection, location-based services on Avaya IP softphones LAS VEGAS, Dec. 5 /PRNewswire-FirstCall/ -- RedSky Technologies, Inc. today announced the general availability of its new client application that makes it possible for IP softphone users to quickly register their location and obtain E911 service from anywhere in the country. The new RedSky Softphone Location Determination Application (SLDA) currently being showcased at the Avaya National Public Services Summit, seamlessly interfaces with the Avaya IP softphone to provide E911 protection and location-based services (LBS) for nomadic softphone users anywhere in the United States. SLDA is the only application on the market today that allows organizations implementing Avaya Communication Manager to provide employees with complete 911 protection whether they are using their softphones within the enterprise, from home or on the road. Validating new locations with the application takes seconds, providing immediate E911 protection to employees from virtually anywhere. With RedSky's SLDA, when softphone users dial 911, their calls are transferred automatically to the 911 dispatch centers that have geographic responsibility for them. A softphone user can be in New York in the morning and in San Francisco in the evening and, with SLDA, when he or she dials 911 his or her precise location will be relayed to the correct 911 dispatch center. Additionally, SLDA leverages the web mappings services of Microsoft, Google and Yahoo!, enabling softphone users to view physical maps of their locations and take advantage of location-based advertising services. "We're excited to offer our government, education and healthcare customers RedSky's softphone location solution," says Bob Bluemer, director, North American Public Service Markets for Avaya. "These entities have historically placed a high emphasis on public safety and always strive to improve the lives of citizens with safety measures like E911. Extending this life-saving protection to softphone users will allow our customers to take advantage of IP Telephony, while still providing their staff the life-saving protection of E911 services, wherever they happen to be located." SLDA is built on patent-pending technology and is an optional component of RedSky's award-winning E911 Manager application. E911 Manager automatically captures, manages and delivers location information for digital, IP and analog phones across the enterprise phone system. E911 Manager is integrated with leading VoIP service providers to enable real-time location validation and routing of a 911 call to the correct 911 dispatch center. RedSky is a longstanding Premier member of the Avaya DeveloperConnection Program, an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology. The two companies have a long history of improving public safety through integration of RedSky's E911 Manager with Avaya Communications Manager enterprise telephony software and Avaya Media Servers to deliver seamless E911 protection for enterprise, government and education customers." Softphones are becoming more and more popular and are being rolled out in large numbers," said Nick Maier, senior vice president, RedSky. "RedSky is the first in the industry to introduce an application that makes it simple and fast for softphone users to identify their location, connect to 911 services and take advantage of emerging location-based services." In addition to working with the Avaya IP softphone, SLDA works with any Microsoft Windows-based softphone and is easily installed as a download. For more information on SLDA, please visit http://www.redskye911.com/. About RedSky RedSky Technologies, Inc. is the leading developer of E911 and other location information management solutions. The company helps large organizations of all types, including enterprises, government agencies, the military, schools, school districts and Voice over IP (VoIP) service providers, capture, manage and deliver the detailed location information necessary to provide effective 911 emergency response and other location-based services (LBS). More than 250 customers, including 50 Fortune 500(R) companies, use RedSky's E911 Manager to automate their E911 processes. Headquartered in Chicago, RedSky has partnerships with other leaders in the telecommunications and 911 industries to help shape 911 policy, leverage emerging technology and comply with evolving regulatory requirements. For more information on RedSky, visit http://www.redskye911.com/. About Avaya Avaya Inc. designs, builds and manages communications networks for more than 1 million businesses worldwide, including over 90 percent of the FORTUNE 500(R). Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet protocol (IP) telephony systems and communications software applications and services. Driving the convergence of voice and data communications with business applications -- and distinguished by comprehensive worldwide services -- Avaya helps customers leverage existing and new networks to achieve superior business results. For more information visit the Avaya website: http://www.avaya.com/. DATASOURCE: Avaya Inc. CONTACT: Media: Dave Wallinga of RedSky, +1-312-829-8383 ext. 26, ; or Deb Kline of Avaya, +1-908-953-6179, Web site: http://www.avaya.com/ http://www.redskye911.com/

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