Recall Empowers Customer Experience with “Recall Portal”
October 26 2014 - 9:00AM
Business Wire
Global Information Management Leader Unveils
Web-Based Tool That Offers Location Visibility to Physical and
Digital Assets and Instantly-Accessible Reports
Recall Holdings Limited (ASX:REC),
a global leader in document storage, digital document management
and data protection, today announced the availability of Recall
Portal at the 59th annual ARMA Live! Conference & Expo.
Recall Portal, which will be available beginning December 1, 2014,
is a web-based tool that offers customers enhanced control and
instant insight into all of their Recall-managed physical and
digital information.
“Immediate access to information has become a business
necessity, and Recall has responded with a solution that addresses
that need. Recall Portal is an intuitive, hands-on tool that
empowers our customers to secure, manage and govern all of their
digital and physical holdings,” said Rob Hamilton, Global Vice
President, Digital Market Leader, Recall. “Recall Portal enables
customers to create and review real-time reports across multiple
geographies and Recall service lines from any mobile device or
computer.”
Recall Portal represents a momentous step for both Recall and
the information management industry by offering a combination of
customer benefits not currently available from any other
organization in the information management industry:
- Real-time access to all global physical
and digital holdings, across Recall service lines
- Availability via desktop or mobile
device
- Instantly-accessible, customized asset
reports
- Single sign-on access across all Recall
customer systems
- Live chat option for customer care
- Quick search function
- Client-holding RFID audit reports
- Online billing and invoice access
“Recall’s focus on its customers is the driving force behind the
solutions we develop,” said Rohan Pal, Global Chief Information
Officer, Recall. “As digital solutions become more available to our
customers, we are bringing the same security, management and
governance capabilities that they have enjoyed for years into the
digital content repositories. The Recall Portal is built upon the
latest technologies in web-based services to drive a differentiated
customer experience. The solution provides customers complete
control over their digital and physical assets, including secure
single sign-on from any device, anytime. The Recall Portal is part
of our digital portfolio, and highlights how we are innovating for
the future.”
Today’s announcement represents Recall’s continued dedication to
expanded digital services, with new solutions addressing
information governance and native digital document storage being
introduced in the coming months.
Recall is currently exhibiting at Booth 1025 at ARMA Live!
Conference & Expo, with hourly Recall Portal demonstrations and
experts on hand to discuss a wide range of information management
topics. To learn more about Recall’s activity at the conference,
visit http://www.recall.com/events/arma.
About Recall
Recall is a global leader in information management solutions,
offering customers complete management of its physical and digital
information assets with one partner. Recall’s innovative solutions
empower organizations to make better business decisions throughout
the information lifecycle, while keeping regulatory compliance and
eliminating unnecessary resources, time and costs. Recall services
more than 80,000 customer accounts in over 300 dedicated operation
centers, spanning five continents in 24 countries. For more
information, please visit recall.com.
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MSLGROUP BostonDavid Sprague or Amanda Fountain,
781-684-0770Recall@mslgroup.com
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