IR Prognosis Integration Poised to Improve Video Conferencing and Online Meeting Experiences
July 11 2016 - 9:00AM
Business Wire
IR to demonstrate new SDN self-healing
capability at Cisco Live, Cisco’s Annual IT and Communications
Conference
IR, the leading global provider of proactive performance
management software for critical IT infrastructure and
communications ecosystems, today announced the integration of IR
Prognosis with Cisco APIC-EM – the software controller for Cisco’s
Digital Network Architecture (DNA). This integration will improve
video conferencing and online meeting experiences by providing
holistic monitoring and performance management software that
automates the identification, repair and resolution of performance
issues while the meeting is taking place.
Using Cisco DNA, IR Prognosis dynamically interacts with the
network to ensure that application-level quality and performance
requirements can be met by the underlying network infrastructure,
and then automatically troubleshoots issues. This will improve the
user experience across UC vendor platforms such as Microsoft Skype
for Business, Cisco and Avaya. IR will demonstrate this new
software defined networking (SDN) self-healing capability at Cisco
Live, Cisco’s annual IT and communications conference.
”Many organization’s network infrastructures are not able to
keep up with demand for UC which results in poor adoption and low
ROI of modern collaboration tools that have the potential to
transform productivity,” said Darc Rasmussen, Managing Director and
Chief Executive Officer, IR. “Prognosis, integrated with Cisco
APIC-EM, represents the means to uncover and address underlying
infrastructure weaknesses, paving the way for successful UC
deployments.”
IR Prognosis and Cisco APIC-EM integration capabilities
include:
- Reading call quality: Manages
and measures quality and experience from one platform to another
during upgrades or migrations between vendor platforms.
- Detecting quality problems:
Reduce helpdesk calls and troubleshooting time with automated
intelligent alerts that predict problems based on trends and
real-time events across the UC environment.
- Using APIC-EM REST API: Provides
centralized automation of policy-based application profiles.
- Applying Quality-of-Service (QoS) to
fix quality problems: Maintains QoS by managing the delay,
delay variation, bandwidth and packet loss parameters on a
network.
- Validating the assessment of call
quality: Comprehensive outside-in testing helps assess
infrastructure, network, PBXs, IVRs and more to identify potential
problems before user experience is impacted.
“Going digital is no longer an option – it’s an imperative. As
organizations look to digitize their communications efforts, new UC
technologies need to have agility in applications and basic
infrastructure to allow that to happen successfully,” said Jim
Lundy, CEO and Lead Analyst at Aragon Research. “By integrating
Prognosis with Cisco APIC-EM, IR has delivered a UC performance
management solution that is reliable. Any underlying network
performance issues can be resolved through SDN, leading to a better
user experience.”
IR is demonstrating the Prognosis & Cisco APIC-EM
integration at Cisco Live 2016. Visit us at booth #1910.
About IR
IR is the corporate brand name of Integrated Research Limited
(ASX:IRI), the leading global provider of proactive performance
management software for critical IT infrastructure, payments and
communications ecosystems. More than 1000 organizations in over 60
countries—including some of the world’s largest banks, airlines and
telecommunication companies rely on IR Prognosis to provide
business critical insights and ensure continuity-critical systems
deliver high availability and performance for millions of their
customers across the globe. For further information on IR, visit
www.ir.com.
All product and company names herein may be trademarks of their
registered owners.
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version on businesswire.com: http://www.businesswire.com/news/home/20160711005432/en/
IRKevin Ryder, +61 2 9966 1066media@ir.comOrFinn Partners for
IRMichelle Sieling, +1 415 541 0750irteam@finnpartners.com
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