Avaya Includes Prognosis Trial With Every Avaya Aura® Communication Manager Order
November 04 2014 - 7:45AM
Business Wire
Integrated Research (ASX:IRI) announced today a free trial offer
for Prognosis performance management software to help users drive
stronger returns from their investment in Avaya Aura® Communication
Manager.
The trial offer, included with every Avaya Aura Communication
Manager shipped, enables Avaya customers to lower Unified
Communications (UC) and Collaboration system costs, provide a
better user experience and avoid expensive outages.
“Avaya has engaged with Integrated Research because Prognosis is
a great performance management solution,” said Mark Monday, Vice
President & General Manager, Team Engagement Platforms, Avaya.
“Performance management is a valuable component of an Avaya Aura
rollout, and this free trial offer allows our customers to try out
the solution first. Prognosis provides communication support teams
and contact center operators with full visibility of their Avaya
Unified Communications or Contact Center ecosystem and enables them
to maximize the performance and availability of their
investment.”
Integrated Research was Avaya’s 2013 DevConnect Partner of the
Year. A natural complement to Avaya Aura, Prognosis makes it easier
and more efficient to deploy, operate and optimize Unified
Communications technologies.
“Prognosis performance management solution is available in the
Avaya DevConnect Select Product Program and Avaya is providing
every customer the chance to try it for themselves,” says Kevin
Donovan, Global Unified Communications Alliance Director,
Integrated Research. “Avaya and Integrated Research have always
enjoyed a strong relationship, and this offer underscores our joint
commitment to giving our customers practical, cost-effective
solutions.”
Access to the download for the 60-day trial is now available
from the Avaya customer portal exclusively for Avaya customers
purchasing new or additional Avaya Aura Communication Manager
licenses. Prognosis is also compatible with other platforms,
including Cisco and Microsoft Lync, providing deep insight across
multi-vendor UC environments.
“Avaya and Integrated Research together help customers deliver a
great unified communications experience,” said Mark Monday.
“Prognosis can help customers get fast ROI from their
investment.”
About Avaya
Avaya is a global provider of business collaboration and
communications solutions, providing unified communications, contact
centers, data solutions and related services to companies of all
sizes around the world. For more information, visit
www.avaya.com.
About Integrated Research
Integrated Research (ASX: IRI) is a leading global provider of
proactive performance management software for critical IT
infrastructure, payments and communications ecosystems, and the
creator of the award-winning Prognosis® software. Organizations in
over 50 countries—including some of the world’s largest banks,
airlines and telecommunication companies rely on Prognosis to
provide business critical insights and ensure continuity-critical
systems deliver high availability and performance for millions of
their customers across the globe. For further information on
Integrated Research and Prognosis, visit www.ir.com.
Integrated ResearchKevin Ryder, +61 2 9966 1066media@ir.com
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