New Features and Expanded Product Assortment Makes Online Holiday Shopping a Success at Sears.com, Kmart.com and the Family of S
January 04 2010 - 3:02PM
PR Newswire (US)
HOFFMAN ESTATES, Ill., Jan. 4 /PRNewswire-FirstCall/ -- Sears
Holdings announced today that customers flocked to Sears.com and
Kmart.com during the holiday shopping season, fueled by new product
categories and new functionalities designed to provide shopping
solutions to customers. "We would like to thank our customers who
helped make the Web sites of Sears Holdings amazing successes this
holiday season. We actively listen to customer feedback and because
of that, we were able to provide both exciting and unique products
and services," said Imran Jooma, senior vice president for Online
at Sears Holdings. "Our customers motivate us to continually
improve our store and online offerings. As a result, we were able
to launch such programs as, international shipping, Sears2Go - our
easy-to-use mobile commerce site, a gift finder, and many other
features to make shopping easier. We were thrilled to make holiday
shopping in 2009 more convenient than ever before." 2009 was the
first holiday season that customers have been able to do their
holiday shopping as part of the ShopYourWay program, which offers
several options and tools to make shopping convenient for customers
and to help them literally shop their way. The ability to allow
customers to order online and pick up in store or order through
their mobile phones, are just some of the many features that helped
Sears.com jump from number six to number four this year in
Hitwise's traffic ranking(1) - further evidence that Sears.com is
offering an exceptional online experience that is transforming the
way customers shop. Holiday shopping highlights of Sears.com and
Kmart.com include: -- The weight of the Kenmore 500 Series washers
and electric dryers purchased surpasses the gross take-off weight
of a Boeing 747-400. -- The number of Craftsman NEXTEL 12-volt Auto
Hammers sold can hammer in almost two billion nails. -- If each
customer ran five miles a week for a year on treadmills they
bought, they would be able to burn enough calories to equal the
consumption of more than 200,000 ice cream sundaes. -- The number
of sold trampolines, stacked together, would be six times the
height of the world's tallest skyscraper. -- Some of the longest
shipping distances included Chicago to Hanoi, Vietnam and Chicago
to Sydney, Australia. "During this holiday season, we were excited
to unveil many new products and services that help make online
shopping with Sears.com, Kmart.com and the entire family of Sears
Holdings' Web sites both unique and rewarding year-round," said
Jooma. "We are thrilled to provide our customers with products and
services they may not typically expect us to offer." Highlights of
some of the new online products and services offered during the
holiday season that can also make shopping fast, easy and
convenient the rest of the year include: -- Sending a gift to
friends or family who live overseas? Sears.com has you covered with
thousands of items that are now available for international
shipping. Don't know what to send? No fear, Sears personal shoppers
can help you select the perfect gift - and they won't even tell
anyone you had help! -- Tired of the bone-chilling cold weather? No
problem, Sears.com carries hot tubs and saunas to warm anyone in
even the coldest conditions. -- Can't find the perfect shoe to
match that dress hanging in the closet? Sears.com has you covered
with the new Personal Shoefinder. Simply e-mail a photo of your
dress and personal shoppers will send back shoe recommendations,
just for you, within 24 hours! The perfect service to use for
parties, proms or just because you need help. -- Longing to invite
your friends over for a rousing night of game play that includes
more than "Go Fish" or "Crazy Eights"? Now is your chance to win a
Dream Game Room from Sears.com. Simply channel the inner pool shark
in you and submit a video of your best billiards shot here. Then,
the voting begins. The entry with the greatest amount of votes wins
the Dream Game Room. -- Looking for a stylish gift for a birthday
or other special occasion? Sears.com can give you access to the
exclusive new Rock and Redemption line of jewelry products, created
by New York's award-winning jewelry designer Michael Spirito. --
Plus, many customers took advantage of the added feature of Buy
Online, Pick Up In Store that is backed by Sears' Ready in 5
Guarantee including curbside pick up at select locations. "Sears
Holdings is committed to providing an exceptional online shopping
experience and we will continue to listen to our customers and
evolve our sites to meet their many needs," said Jooma. About Sears
Holdings Corporation Sears Holdings Corporation is the nation's
fourth largest broadline retailer with approximately 3,900
full-line and specialty retail stores in the United States and
Canada. Sears Holdings is the leading home appliance retailer as
well as a leader in tools, lawn and garden, home electronics and
automotive repair and maintenance. Key proprietary brands include
Kenmore, Craftsman and DieHard, and a broad apparel offering,
including such well-known labels as Lands' End, Jaclyn Smith and
Joe Boxer, as well as the Apostrophe and Covington brands. It also
has the Country Living collection, which is offered exclusively by
Sears and Kmart. We are the nation's largest provider of home
services, with more than 12 million service calls made annually.
Sears Holdings Corporation operates through its subsidiaries,
including Sears, Roebuck and Co. and Kmart Corporation. For more
information, visit Sears Holdings' Web site at
http://www.searsholdings.com/. (1) Sears.com is ranked number four
among ecommerce sites while among multichannel retailer sites it is
ranked number three. DATASOURCE: Sears Holdings Corporation
CONTACT: Tom Aiello of Sears Holdings , +1-847-286-7387, Web Site:
http://www.searsholdings.com/ Company News On-Call:
http://www.prnewswire.com/comp/923204.html
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