During its Semi-Annual Product Update
Briefings, Blackbaud Shared Enhancements That Will More Deeply
Connect Customers' Business Offices, Incorporate AI for Greater
Impact, and Deliver a Unified View for Raiser's Edge NXT®
CHARLESTON, S.C., May 3, 2024
/PRNewswire/ -- Blackbaud (NASDAQ: BLKB), the leading provider
of software for powering social impact, held its semi-annual
Product Update Briefings virtual event this week, rolling out
hundreds of updates and sharing roadmaps for key products across
its portfolio. With this technology innovation, Blackbaud is
helping organizations power fundraising, financial management,
education management and corporate social responsibility, putting
AI and data intelligence to use for social impact.
In the most attended Product Update Briefings event to date,
thousands of customers tuned in, expressing particular excitement
around the enhancements for Blackbaud Raiser's Edge NXT®,
describing the updates as "bold," "ambitious," and "promising" in
live chat.
"We're embedding intelligence into our products at an
accelerated rate and building deeper integrations between our core
products to deliver connected systems that work seamlessly
together," said Sudip Datta, chief
product officer, Blackbaud. "With Blackbaud's deep expertise and
industry-leading products, our customers can work in unique ways
and uncover efficiencies and insights that no other technology
provider can offer. We are excited about the ambitious roadmaps
underway for the next 12 months and beyond and are committed to
bringing customers the very best technology to power social
impact."
Blackbaud Q2 2024 Product Update Briefing highlights
included:
- Blackbaud Raiser's Edge NXT: As part of a major wave of
innovation coming to the market's most popular fundraising
software, Blackbaud announced that a thoughtfully reimagined user
experience with 100% of critical workflows available in a single,
unified view will be available by the end of 2025. Features and
updates now available in-product include top-performing Optimized
Donation Forms, generative AI-powered acknowledgment emails, online
event registration, field encryption to enhance the security of
donor data, and more. Enhancements to Prospect Insights will expand
access to the data intelligence tool within Raiser's Edge NXT
workflows and enable Prospect Insights to use AI to adapt models to
specific customers to improve model accuracy.
- Blackbaud Financial Edge NXT®: Blackbaud accelerated
innovation for its industry-leading fund accounting solution,
enabling intelligent, data-driven decisions for accounts payable
that will save organizations time and money. Enhancing its robust
end-to-end procure to pay workflow, Blackbaud rolled out features
for automated payment processing, invoice scanning backed by AI
document intelligence, purchase requests embedded in expense
management, and new certified Microsoft Power Platform connectors
for Query and Accounts Payable. Additional certified Microsoft
Power Platform connectors for General Ledger will be coming soon,
as well as AI for prescriptive insights into project and grant
data.
- Blackbaud CRM™: With an all-new user
interface coming in 2025, Blackbaud CRM will deliver a modernized
user experience that is mobile-friendly, more accessible, and more
secure, relying on Blackbaud's SKY UX open-source user experience
framework. By leveraging Blackbaud Cloud Operations, customers have
faster access to Blackbaud innovation that's enabling improved
workflows, processes, and security, as well as access to new
machine learning and AI capabilities. The Optimized Donation Forms,
which are already demonstrating higher than industry average
conversion rates with Raiser's Edge NXT, will be released soon for
Blackbaud CRM.
- K-12 Education Solutions: Blackbaud shared updates
on the planned release of its common records engine later this year
to help private K-12 schools more deeply connect their education
management portfolio to Raiser's Edge NXT. With this improved
connectivity, fundraisers can easily track and engage students as
alumni once they've graduated and improve fundraising efforts
targeting newly enrolled families. Teachers can also save time with
Blackbaud's new AI-enabled question generator and assessment
question banks for class assignments, quizzes and student
assessments.
- Corporate Impact Solutions: EVERFI® from Blackbaud®
has fully updated its consumer financial education content for
teens, now called Achieve Foundations, and rebuilt its Data
Security and Privacy workplace training course with modular content
for the age of AI, with more course rebuilds coming soon for
financial literacy and wellness courses. Updates to YourCause® from
Blackbaud® include processing improvements, like a
new charitable funding dashboard that improves visibility into
the status of corporate and employee donated funds. Blackbaud will
have exciting updates coming soon for Impact Edge™, its AI-powered
reporting and storytelling tool, which is currently in an early
access program.
- Peer-To-Peer Fundraising: Blackbaud is enabling
customers to drive supporter engagement through Good
Move™, the inclusive fundraising and activity tracking mobile
app in Blackbaud TeamRaiser®, with new updates that make event
creation even easier and provide live event reporting capabilities.
On its popular JustGiving® platform, Blackbaud continues to enhance
generative AI offerings and page optimization to help supporters
raise more and has work underway to enable
cryptocurrency donations. For Blackbaud Luminate
Online®, the company continues to strengthen security and
compliance with multi-factor authentication via SMS, advanced
database level and field level encryption technologies, and updates
to comply with regulations set forth by the State of California as part of California
Assembly Bill 488. Blackbaud also announced updates coming soon to
Luminate Online for a modernized checkout experience that will
enable recurring donations via digital wallets.
For information on product updates across Blackbaud's portfolio,
replays of all Product Update Briefing virtual events can be
accessed here.
About Blackbaud
Blackbaud (NASDAQ: BLKB) is the
leading software provider exclusively dedicated to powering social
impact. Serving the nonprofit and education sectors, companies
committed to social responsibility and individual change makers,
Blackbaud's essential software is built to accelerate impact in
fundraising, nonprofit financial management, digital giving,
grantmaking, corporate social responsibility and education
management. With millions of users and over $100 billion raised, granted or managed through
Blackbaud platforms every year, Blackbaud's solutions are
unleashing the potential of the people and organizations who change
the world. Blackbaud has been named to Newsweek's list of America's
Most Responsible Companies, Quartz's list of Best Companies for
Remote Workers, and Forbes' list of America's Best Employers. A
remote-first company, Blackbaud has operations in the United States, Australia, Canada, Costa
Rica and the United
Kingdom, supporting users in 100+ countries. Learn more
at www.blackbaud.com or follow us on X/Twitter, LinkedIn,
Instagram and Facebook.
Media Inquiries
media@blackbaud.com
Forward-looking Statements
Except for historical
information, all of the statements, expectations, and assumptions
contained in this news release are forward-looking statements that
involve a number of risks and uncertainties, including statements
regarding expected benefits of products and product features.
Although Blackbaud attempts to be accurate in making these
forward-looking statements, it is possible that future
circumstances might differ from the assumptions on which such
statements are based. In addition, other important factors that
could cause results to differ materially include the following:
general economic risks; uncertainty regarding increased business
and renewals from existing customers; continued success in sales
growth; management of integration of acquired companies and other
risks associated with acquisitions; risks associated with
successful implementation of multiple integrated software products;
the ability to attract and retain key personnel; risks associated
with management of growth; lengthy sales and implementation cycles,
particularly in larger organization; technological changes that
make our products and services less competitive; and the other risk
factors set forth from time to time in the SEC filings for
Blackbaud, copies of which are available free of charge at the
SEC's website at www.sec.gov or upon request from Blackbaud's
investor relations department. All Blackbaud product names
appearing herein are trademarks or registered trademarks of
Blackbaud, Inc.
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SOURCE Blackbaud