ADT Customer Trains Dogs to Escape Fire Through Doggie Door
April 03 2018 - 1:00PM
ADT Inc. (NYSE:ADT), the leading provider of monitored security and
interactive home and business automation solutions in the United
States and Canada, celebrated one of its LifeSaver events today in
Colorado Springs where ADT Customer
Angela
Campbell demonstrated how she trained her dogs to escape
when a fire alarm activates.
The training paid recently paid off when two of Campbell’s four
dogs were home alone. Thick smoke from a kitchen fire permeated the
house, activating an ADT alarm. The security system signaled ADT’s
Customer Care Center in Rochester, NY where Dispatcher Bob
Duerr followed up.
“When the ADT guy called me, I said it was a real fire and to
send first responders,” said Campbell. “I was concerned about my
dogs and if they would follow their training and scurry out the
doggie door once they heard the alarm.”
Campbell was relieved when she returned home and found the dogs
safely outside in the backyard.
“I am impressed with the speed and efficiency of ADT and the
Colorado Springs Fire Department,” said Campbell. “Without the ADT
alarm, my house would have continued burning and the dogs would’ve
suffered.”
During today’s LifeSaver event, Duerr flew 2,000 miles from
upstate New York to meet Campbell and her dogs. She thanked him for
a job well done as he was presented ADT’s highest honor.
“This is the second time in a year I’ve received an ADT
LifeSaver Award for saving pets from a fire,” said Duerr. “I am
happy my work is making a difference for people and their
pets.”
ADT also presented $5,000 to the Colorado Springs Fire
Department.
About ADT ADT is a leading provider of security
and automation solutions for homes and businesses in the United
States and Canada, people on-the-go and their networks. Making
security more accessible than ever before, and backed by 24/7
customer support, ADT is committed to providing superior customer
service with a focus on speed and quality of responsiveness,
helping customers feel more safe and empowered. ADT is
headquartered in Boca Raton, Florida and employs more than 18,000
people in the United States and Canada.
Media RelationsBob
Tucker
tel: +1 561.988.3619btucker@adt.com
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