Ushur Launches Prebuilt Healthcare Solution for Medication Adherence
May 09 2024 - 11:00AM
Ushur, the leader in AI-powered Customer Experience Automation™
(CXA), today announced the new addition of its prebuilt digital
self-service solution for healthcare organizations looking to
automate Medication Adherence journeys.
Managing the care of any population in the US inevitably
includes promoting medication adherence. Payers and Pharmacy
Benefit Managers (PBMs) in all markets understand keeping members
and patients compliant with their prescriptions is critical to
effective management of chronic conditions as well as mitigating
downstream cost impacts.
Ushur’s innovative solution focuses on identifying and solving
medication adherence barriers. Business users can now quickly
deploy omnichannel, secure, interactive and HIPAA-compliant digital
experiences purpose-built to improve refill adherence, inspire
behavior change and prevent spiraling costs associated with
medication nonadherence.
“Payers and PBMs care deeply about the health outcomes of their
members, and strive to engage them before they become non-adherent
to medication regimens,” said Yvonne Daugherty, Global Head of
Industries for Ushur. “Ushur launched this solution to help drive
dramatically better member experiences, motivate members to take
better health actions and drive down healthcare costs.”
Ushur’s prebuilt digital experiences use state-of-the-art
automation and artificial intelligence to get in front of members
with prescription non-adherence and re-engage them to address any
medication adherence barriers. Prebuilt and delivered in mere
weeks, UshurX leverages the Ushur CXA platform to help enterprises
add two-way, outbound, digital-first engagements through
HIPAA-secure and HITRUST-certified channels.
To learn more and request a demo, visit
ushurx.com/medicationadherence.
About Ushur
Ushur delivers the world’s first AI-powered Customer Experience
Automation™ (CXA) platform purpose-built from the ground up to
intelligently automate entire customer journeys end to end.
Designed to provide delightful, hyper-personalized customer
experiences through rapid issue resolution and unified, omnichannel
engagement, Ushur is the first-of-its-kind system of enterprise
intelligence. It combines Conversational Automation and Knowledge
Work Automation in a secure, no-code, cloud-native SaaS platform to
digitally transform every step of the complete enterprise customer
experience, from Micro-Engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC,
Aflac Ventures and Iron Pillar, Ushur’s Customer Experience
Automation solutions are currently in production at some of the
leading healthcare and insurance companies across the globe,
including Irish Life, Aflac, Unum, Aetna and Cigna.
Media ContactChris Ulbrichushur@firebrand.marketing415 848
9175