Bianchi Bicycles Chooses EasyVista for IT Service Management as a Key Step in Its Digital Transformation Journey
May 07 2024 - 3:25PM
Business Wire
EasyVista, a global software provider specialized in IT service
management, is pleased to announce that Bianchi Bicycles, a
prestigious Italian brand with over 130 years of history, has
chosen the EasyVista ITSM platform to enhance the management of IT
requests and resources.
This strategic decision follows significant growth at Bianchi,
which includes commercial and operational expansion, new
international branches, a new production site, and a global
e-commerce platform. These developments have increased operational
complexity, necessitating robust IT infrastructure and management
models to support rapid expansion in a dynamic market.
The adoption of EasyVista Service Manager, delivered as a
Software-as-a-Service (SaaS) product, is a strategic move to
strengthen and expand Bianchi’s IT department during a critical
phase of development. By implementing EasyVista's ITSM solutions,
Bianchi aims to optimize operations and improve service
delivery.
Enrico Celotto, Global Chief Marketing Officer at EasyVista,
stated, "We are honored to support Bianchi in its digital
transformation. During this period of significant expansion, our
goal is to equip Bianchi with the necessary tools to enhance IT
operational efficiency and management, fostering the growth of this
esteemed Italian entity."
The EasyVista platform will enable Bianchi to effectively
control and manage IT processes, addressing immediate needs while
enhancing internal and external communication, asset control, and
key IT management processes.
Mauro Toso, Chief Information Officer at Bianchi Bicycles,
remarked, "With EasyVista, we continue our digital transformation
journey, crucial for supporting our international expansion. In a
context of continuous growth and innovation, a comprehensive ITSM
solution is vital for efficiently handling the increasing demands
on our IT department. EasyVista's expertise aligns perfectly with
our vision to enhance IT service delivery."
The collaboration between Bianchi and EasyVista exemplifies how
historic brands can leverage technology to thrive in the digital
age while maintaining a commitment to excellence and
innovation.
About EasyVista
EasyVista is a leading IT software provider of end-to-end IT
solutions including service management, remote support, IT
monitoring, and self-healing technologies. EasyVista makes it easy
for companies to embrace a customer-focused, proactive, and
predictive approach to their IT service, support, and IT
operations. Today, EasyVista helps over 3,000+ companies around the
world to accelerate digital transformation, empower leaders to
improve employee productivity, reduce operating costs, and increase
employee and customer satisfaction across financial services,
healthcare, education, manufacturing, and other industries. Learn
more at www.easyvista.com.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20240507778250/en/
marketing@easyvista.com