S1 Enterprise's Branch and Call Center Solutions Combine with Verint's Impact 360 Workforce Optimization Solutions to Help Financial Institutions Forecast Teller, Platform and Call Center Staffing Needs NORCROSS, Ga. and MELVILLE, N.Y., June 24 /PRNewswire-FirstCall/ -- S1 Enterprise, a division of S1 Corporation (NASDAQ:SONE) and a leading provider of multichannel financial services software, and Verint Systems Inc. today announced a partnership agreement. Under the terms of the agreement, S1 Enterprise will offer the Verint(R) Witness Actionable Solutions(TM) Impact 360(R) Workforce Optimization capabilities as part of its S1 Teller, S1 Sales & Service and S1 Call Center application suite. "Staffing needs in branches and call centers ebb and flow based on the day of the week, seasonal fluctuations, current promotions and other factors," said Darryl Demos, senior vice president and general manager, Verint Witness Actionable Solutions' enterprise solutions group. "The detailed data collected by the S1 Enterprise applications, along with our robust enterprise workforce optimization solutions, make it possible for branch and call center managers to forecast staffing requirements, especially as they relate to service-level goals." S1 Enterprise's solutions, built on J2EE technologies, consolidate and store customer data from multiple channels on a common platform. By leveraging this data, the addition of Verint Witness Actionable Solutions' Impact 360 capabilities gives institutions the ability to look at historical activities to determine which and how many employees need to be on duty on a given day and time at the teller line, the platform and in the call center. "Proper staffing is imperative because it has such a great impact on the quality of service and containment of costs," said William A. Proctor, senior vice president and general manager of S1 Enterprise's branch and call center business. "For too long, financial institutions have had to rely on guesswork and manual processes to plan for their labor needs. With the S1 Enterprise Platform consolidating complete transactional data in one repository, and Impact 360 bringing automation to forecasting and managing workloads, we anticipate that banks will have better control over their budgets and the service they provide." About S1 Enterprise More than 100 banks and three million consumer, small business, and corporate users worldwide rely on S1 Enterprise solutions to access and manage their financial information. A division of S1 Corporation (NASDAQ:SONE), S1 Enterprise is a leading provider of integrated banking solutions that deliver financial service providers a holistic view of their customers whether online, in the branch or in the call center. Additional information about S1 Enterprise is available at http://www.s1enterprise.com/. About S1 Corporation S1 Corporation delivers customer interaction software for financial and payment services and offers unique solution sets for financial institutions, retailers and processors under three brand names: Postilion, S1 Enterprise and FSB Solutions. Additional information about S1 solutions is available at http://www.s1.com/, http://www.postilion.com/, http://www.s1enterprise.com/, and http://www.fsb-solutions.com/. About Verint Witness Actionable Solutions Verint(R) Witness Actionable Solutions(TM) is the leader in analytics-driven workforce optimization. Its solutions are designed to help organizations capture customer intelligence, uncover business trends, discover the root cause of employee and customer behavior, and optimize the customer experience. From contact centers to remote office, branch and back-office operations, its award-winning, next-generation Impact 360(R) Workforce Optimization suite is the industry's most unified solution set - featuring quality monitoring and recording, workforce management, speech and data analytics, customer feedback surveys, performance management and eLearning. Impact 360 helps organizations improve the entire customer service delivery network, powering the right decisions to help ensure service excellence and transform organizations into customer-centric enterprises. About Verint Systems Inc. Verint Systems Inc. (VRNT.PK), headquartered in Melville, New York, is a leading provider of actionable intelligence solutions for an optimized enterprise and a safer world. Today, more than 10,000 organizations in over 150 countries rely on Verint solutions to perform more effectively, build competitive advantage and enhance the security of people, facilities and infrastructure. Visit http://www.verint.com/. S1 Corporation Forward-Looking Statements This press release contains forward-looking statements within the safe harbor provisions of the Private Securities Litigation Reform Act. These statements include statements with respect to our financial condition, results of operations and business. The words "believes," "expects," "may," "will," "should," "projects," "contemplates," "anticipates," "forecasts," "intends" or similar terminology identify forward-looking statements. These statements are based on our beliefs as well as assumptions made using information currently available to us. Because these statements reflect our current views concerning future events, they involve risks, uncertainties and assumptions. Therefore, actual results may differ significantly from the results discussed in the forward-looking statements. The risk factors included in our reports filed with the Securities and Exchange Commission (and available on our web site at http://www.s1.com/ or the SEC's web site at http://www.sec.gov/) provide examples of risks, uncertainties and events that may cause our actual results to differ materially from the expectations we describe in our forward-looking statements. Except as provided by law, we undertake no obligation to update any forward-looking statement. Verint Systems Inc. Forward-Looking Statements This press release contains "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995, including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs, and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management's expectations that involve a number of risks and uncertainties, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see the Company's Current Report on Form 8-K filed with the Securities and Exchange Commission on September 10, 2007, as supplemented by our Current Reports on Form 8-K filed on November 5, 2007, January 16, 2008, and April 9, 2008. The forward- looking statements contained in this press release are made as of the date of this press release and, except as required by law, the Company assumes no obligation to update or revise them or to provide reasons why actual results may differ. VERINT, the VERINT logo, ACTIONABLE INTELLIGENCE, POWERING ACTIONABLE INTELLIGENCE, STAR-GATE, RELIANT, VANTAGE, X-TRACT, NEXTIVA, ULTRA, AUDIOLOG, WITNESS, the WITNESS logo, IMPACT 360, the IMPACT 360 logo, IMPROVE EVERYTHING, EQUALITY, CONTACTSTORE, EYRETEL, BLUE PUMPKIN SOFTWARE, BLUE PUMPKIN, the BLUE PUMPKIN logo, EXAMETRIC and the EXAMETRIC logo, CLICK2STAFF, STAFFSMART, AMAE SOFTWARE and the AMAE logo are trademarks and registered trademarks of Verint Systems Inc. Other trademarks mentioned are the property of their respective owners. DATASOURCE: S1 Corporation CONTACT: Nancy McCluney, Senior Product Marketing Manager of S1 Enterprise, +1-404-923-6112, ; or Eden Anderson of Verint Witness Actionable Solutions, +1-858-270-9955, Ext. 26, Web site: http://www.s1.com/ http://www.verint.com/

Copyright