WNS Teams with Pacific Life for End-to-end Pension Risk-Transfer Administration
September 28 2021 - 8:00AM
Business Wire
WNS (Holdings) Limited (NYSE: WNS), a global provider of
business process management (BPM) solutions, today announced its
partnership with Pacific Life, a leading U.S. life insurance and
retirement solutions company headquartered in Newport Beach,
Calif., to provide end-to-end operations support for its Pension
Risk-Transfer (PRT) business.
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WNS will focus on transforming Pacific Life’s existing
onboarding and service processes, including payment processing,
accounting and data cleansing, through optimal use of its digital
analytics and customer experience capabilities, and a strong PRT
competency.
Unlike a traditional third-party service provider model, WNS
will provide AI-led analytics capabilities to enable improved
visibility into the business and customer experience. This,
combined with a forward-looking customer experience strategy, will
help Pacific Life drive automation and channel expansion to deliver
unmatched personalization and participant experience.
“Co-creating digital transformation journeys with partners that
are focused on optimizing operational efficiencies and delivering
impeccable customer experiences have been focus areas for us at
WNS. This partnership with Pacific Life will enable us to leverage
our deep domain expertise and AI and ML-led solutions to drive
operational excellence across the board,” said Keshav R. Murugesh,
Group CEO, WNS.
“WNS’ vast experience in the pensions and insurance space
coupled with cutting-edge solutions including intelligent analytics
capabilities and next-gen customer experience strategies will help
Pacific Life enhance its scalability, speed-to-market, service
excellence, and value creation,” said Brian Woolfolk, senior vice
president and head of Pacific Life’s Institutional Division.
WNS’ Insurance, including pensions and retirements expertise,
includes a wide array of technology-led services, industry-specific
offerings including actuarial services, flexible financial models,
and a team of more than 12,000 resources dedicated to serving the
industry. The company’s focus on delivering end-to-end digital
transformation underpins WNS’ capabilities to help insurance
companies drive holistic transformation and become future-ready
enterprises.
About WNS
WNS (Holdings) Limited (NYSE: WNS) is a leading Business Process
Management (BPM) company. WNS combines deep industry knowledge with
technology, analytics and process expertise to co-create
innovative, digitally led transformational solutions with over 380
clients across various industries. WNS delivers an entire spectrum
of BPM solutions including industry-specific offerings, customer
experience services, finance and accounting, human resources,
procurement, and research and analytics to re-imagine the digital
future of businesses. As of June 30, 2021, WNS had 46,918
professionals across 57 delivery centers worldwide including
facilities in Australia, China, Costa Rica, India, the Philippines,
Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, the United
Kingdom, and the United States. For more information, visit
www.wns.com.
Safe Harbor Provision
This document includes information which may constitute
forward-looking statements made pursuant to the safe harbor
provisions of the Private Securities Litigation Reform Act of 1995,
the accuracy of which are necessarily subject to risks,
uncertainties, and assumptions as to future events. Factors that
could cause actual results to differ materially from those
expressed or implied are discussed in our most recent Form 20-F and
other filings with the Securities and Exchange Commission. WNS
undertakes no obligation to update or revise any forward-looking
statements, whether as a result of new information, future events,
or otherwise.
About Pacific Life
For more than 150 years, Pacific Life has helped millions of
individuals and families with their financial needs through a wide
range of life insurance products, annuities, and mutual funds, and
offers a variety of investment products and services to
individuals, businesses, and pension plans. Whether your goal is to
protect loved ones or grow your assets for retirement, Pacific Life
offers innovative products and services that provide value and
financial security for current and future generations. Pacific Life
counts more than half of the 100 largest U.S. companies as its
clients and was named one of the 2021 World’s Most Ethical
Companies® by the Ethisphere Institute. Pacific Life refers to
Pacific Life Insurance Company and its affiliates, including
Pacific Life & Annuity Company.
Client count as of June 2021 is compiled by Pacific Life using
the 2021 FORTUNE 500® list. For additional company information,
including current financial-strength ratings, visit
www.PacificLife.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20210928005585/en/
For WNS (Holdings) Limited Investors: David
Mackey EVP–Finance & Head of Investor Relations WNS
(Holdings) Limited +1 (646) 908-2615 david.mackey@wns.com
Media: Archana Raghuram Global Head – Marketing
& Communications and Corporate Business Development WNS
(Holdings) Limited +91 (22) 4095 2397 archana.raghuram@wns.com ;
pr@wns.com
For Pacific Life Media: Jesse Page
Corproate Communications Manager (949) 219-4575
jpage@pacificlife.com
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