WNS Recognized as a ‘Leader’ in Insurance by ISG
May 07 2021 - 8:00AM
Business Wire
WNS (Holdings) Limited (NYSE: WNS), a leading provider of global
Business Process Management (BPM) solutions, today announced that
the company has been recognized as a ‘Leader’ in all three
categories by Information Services Group (ISG) in the ISG Provider
Lens™ Insurance BPO Services U.S. Quadrant Report for 2020. WNS was
named a ‘Leader’, ISG’s highest provider classification, for
Insurance services in the areas of Property and Casualty (P&C),
Life and Retirement (L&R), and Third Party Administration
(TPA). The ISG Provider Lens™ evaluates service providers based on
criteria including scope of services offered, vision and ability to
execute, market strength and awareness, and partner and ecosystem
scalability.
In the P&C segment, ISG cited WNS for its end-to-end
insurance services portfolio, advanced digital capabilities,
innovative approach and suite of hyperautomation solutions
extending across customer experience, claims and underwriting. In
the L&R space, WNS’ end-to-end focus on automation and
analytics, strong actuarial practice, and ability to improve client
outcomes across the entire insurance value chain were highlighted.
With respect to the TPA insurance market, WNS was recognized for
its unique BPaaS model including a best-of-breed policy
administration system, and its investments in digital, automation
and analytics capabilities which are helping clients drive
enterprise-wide transformation.
“Our deep domain expertise, combined with unique digital
solutions, advanced analytics and an innovative culture of
‘co-creation’ is enabling WNS to accelerate our clients’
transformation journeys across the spectrum of Insurance services,
and help them create industry differentiation,” said Keshav R.
Murugesh, Group CEO, WNS.
“WNS is an outstanding player in insurance BPO. The company’s
long history in insurance and significant domain expertise coupled
with its forward-thinking focus on automation and analytics, and
commitment to enhancing and improving its already strong digital
capabilities and innovative offerings sets WNS apart in this
field,” Peggy Bresnick Kendler, Lead Analyst, Insurance at ISG.
WNS partners with insurers, re-insurers, brokers and InsurTech
companies to drive digital transformation across the P&C,
L&R and TPA value chains. We leverage our differentiated BPM
capabilities to help more than 55 global insurance businesses drive
rapid transformation, innovation, and agility. Our insurance
solutions enable our clients scale faster, quickly respond to
changing market conditions, mitigate risk, reduced indemnity
spends, lower cost of service, and drive improved end-customer
experiences.
About WNS
WNS (Holdings) Limited (NYSE: WNS) is a leading Business Process
Management (BPM) company. WNS combines deep industry knowledge with
technology, analytics and process expertise to co-create
innovative, digitally led transformational solutions with over 375
clients across various industries. WNS delivers an entire spectrum
of BPM solutions including industry-specific offerings, customer
interaction services, finance and accounting, human resources,
procurement, and research and analytics to re-imagine the digital
future of businesses. As of March 31, 2021, WNS had 43,997
professionals across 58 delivery centers worldwide including
facilities in Australia, China, Costa Rica, India, the Philippines,
Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, the United
Kingdom, and the United States. For more information, visit
www.wns.com.
Safe Harbor Provision
This document includes information which may constitute
forward-looking statements made pursuant to the safe harbor
provisions of the Private Securities Litigation Reform Act of 1995,
the accuracy of which are necessarily subject to risks,
uncertainties, and assumptions as to future events. Factors that
could cause actual results to differ materially from those
expressed or implied are discussed in our most recent Form 20-F and
other filings with the Securities and Exchange Commission. WNS
undertakes no obligation to update or revise any forward-looking
statements, whether as a result of new information, future events,
or otherwise.
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Investors David
Mackey EVP – Finance & Head of Investor Relations WNS
(Holdings) Limited +1 (201) 942-6261 david.mackey@wns.com
Media: Archana
Raghuram Global Head – Marketing & Communications and
Corporate Business Development WNS (Holdings) Limited +91 (22) 4095
2397 archana.raghuram@wns.com ; pr@wns.com
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