WNS Recognized a ‘Leader’ in NelsonHall NEAT Assessment for Overall Social Media BPO
May 16 2014 - 9:24AM
Business Wire
WNS (Holdings) Limited (WNS) (NYSE:WNS), a leading provider
of global Business Process Management (BPM) services, has been
identified as a ‘Leader’ in NelsonHall’s NEAT assessment for
Overall Social Media BPO.
“It’s an honor for us to be recognized as a ‘Leader’ in
NelsonHall’s NEAT assessment for Social Media BPO. WNS has created
a unique framework for Social Media services by leveraging our
proprietary tools, including the WNS Analytics Decision Engine
(WADESM) and ProGenie 7.01. These tools, combined with our data and
Web analytics capabilities, are enabling clients to harness the
true potential of the social media space for their businesses,”
said Keshav R. Murugesh, Group CEO, WNS.
WNS’s Social Media framework devises a three-step model of
learning and reviewing the client’s existing processes, analyzing
the desired strategy and finally, defining a service delivery
model. These services are offered across industries, including
Insurance, Travel and Leisure, Retail and Consumer Products,
Utilities, Banking and Financial services. The framework also
combines customer interaction and analytics services to offer a
holistic ‘Social’ services platform to the clients. WNS has over
2,000 professionals working with global clients in the Analytics
domain.
NelsonHall is one of the industry’s leading BPM and outsourcing
analyst firms. The NelsonHall (vendor) Evaluation & Assessment
Tool (NEAT) score is based on a combination of analyst assessment
(principally around measurements of the ability to deliver
immediate client benefit) and feedback from client interviews
(principally measurements of levels of partnership and ability to
meet future client requirements).
About WNS
WNS (Holdings) Limited (NYSE: WNS) is a leading global business
process management company. WNS offers business value to 200+
global clients by combining operational excellence with deep domain
expertise in key industry verticals including Travel, Insurance,
Banking and Financial Services, Manufacturing, Retail and Consumer
Packaged Goods, Shipping and Logistics, Healthcare and Utilities.
WNS delivers an entire spectrum of business process management
services such as finance and accounting, customer care, technology
solutions, research and analytics and industry specific back office
and front office processes. As of March 31, 2014, WNS had 27,020
professionals across 34 delivery centers world-wide including
China, Costa Rica, India, the Philippines, Poland, Romania, South
Africa, Sri Lanka, United Kingdom and the United States. For more
information, visit www.wns.com.
Safe Harbor Provision
This document includes information which may constitute
forward-looking statements made pursuant to the safe harbor
provisions of the Private Securities Litigation Reform Act of 1995,
the accuracy of which are necessarily subject to risks,
uncertainties, and assumptions as to future events. Factors that
could cause actual results to differ materially from those
expressed or implied are discussed in our most recent Form 20-F and
other filings with the Securities and Exchange Commission. WNS
undertakes no obligation to update or revise any forward-looking
statements, whether as a result of new information, future events,
or otherwise.
WNS (Holdings)
LimitedInvestors:David
MackeyCorporate SVP–Finance & Head of Investor Relations+1
(201)
942-6261david.mackey@wns.comorMedia:Archana
RaghuramHead – Corporate Communications+91 (22) 4095
2397archana.raghuram@wns.com ; pr@wns.com
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