Star Alliance Appoints WNS as Preferred Vendor for Sales Audit and Revenue Protection Services
March 15 2011 - 11:51PM
Business Wire
WNS (Holdings) Limited (NYSE: WNS), a leading provider of global
Business Process Outsourcing (BPO) services, today announced that
it has been appointed as a preferred vendor with Star Alliance to
perform audit and revenue protection services for its member
airlines. Under the agreement, WNS will offer a comprehensive
revenue recovery service through state-of-the-art Web-based service
called VerifareTM to protect carriers’ revenue.
“Due to the rise in member carriers and the subsequent increase
in requirements since 2005, Star Alliance has decided to partner
with WNS. It has been chosen because of the proven audit expertise
and best-in-class technology. With this new association, we look
forward to expanding the scope of work and increasing the revenue
recovery of all our participating member carriers,” said
Christopher Korenke, VP- Commercial, Star Alliance.
"This engagement with Star Alliance is testimony to WNS's
reputation as a world-class provider of business processes in the
travel and leisure industry for over a decade now. Our Verifare
platform is modular and can provide comprehensive auditing of all
tickets sold world-wide for an airline. With our qualified and
experienced talent pool and strong focus on operational excellence,
we will support Star Alliance and its member carriers to increase
their process efficiencies, save on costs and enhance recoveries,”
said Keshav R. Murugesh, Group CEO, WNS Global Services. “WNS is
fully committed towards making this a long-term and successful
relationship,” he added.
WNS delivers a complete range of business processes to support
the travel and leisure industry, including sales, contact center
operations and shared services. It offers end-to-end delivery of
over 140 business processes, supported by 6000+ associates.
About Star Alliance:
The Star Alliance network was established in 1997 as the first
truly global airline alliance to offer worldwide reach, recognition
and seamless service to the international traveller. Its acceptance
by the market has been recognised by numerous awards, including the
Air Transport World Market Leadership Award, Best Airline Alliance
by both Business Traveller Magazine and Skytrax. The member
airlines are: Adria Airways, Aegean Airlines, Air Canada, Air
China, Air New Zealand, ANA, Asiana Airlines, Austrian, Blue1, bmi,
Brussels Airlines, Continental Airlines, Croatia Airlines,
EGYPTAIR, LOT Polish Airlines, Lufthansa, Scandinavian Airlines,
Singapore Airlines, South African Airways, Spanair, SWISS, TAM
Airlines, TAP Portugal, Turkish Airlines, THAI, United and US
Airways. Air India, Avianca-TACA, Copa Airlines and Ethiopian
Airlines have been announced as future members. Overall, the Star
Alliance network offers 21,000 daily flights to 1,160 airports in
181 countries.
About WNS
WNS (Holdings) Limited (NYSE: WNS), is a leading global business
process outsourcing company. WNS offers business value to 200+
global clients by combining operational excellence with deep domain
expertise in key industry verticals including Travel, Insurance,
Banking and Financial Services, Manufacturing, Retail and Consumer
Packaged Goods, Shipping and Logistics and Healthcare and
Utilities. WNS delivers an entire spectrum of business process
outsourcing services such as finance and accounting, customer care,
technology solutions, research and analytics and industry specific
back office and front office processes. WNS has over 21,000
professionals across 21 delivery centers worldwide including Costa
Rica, India, Philippines, Romania, Sri Lanka and United Kingdom.
For more information, visit www.wns.com
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