WNS Awarded 'Partners in Innovation Challenge' for Baggage Claim Process from KLM Dutch Royal Airlines
January 23 2008 - 7:00AM
Business Wire
WNS (Holdings) Limited (NYSE: WNS), a leading provider of global
business process outsourcing (BPO) services, today announced that
it has been awarded the �Partners in Innovation Challenge Award� by
KLM Dutch Royal Airlines (KLM) for its recommended solution for
managing KLM�s baggage claim process. The KLM Procurement and
Business Innovation departments invited 30 service providers to
propose solutions to enhance KLM�s customer service. WNS received
the award for its workflow-based solution designed to help the
airline better manage its baggage claims process. �WNS is proud to
receive the Partners in Innovation Challenge award and to be part
of KLM�s vision to enhance customer service levels for the airline
industry,� said Ambreesh Mahajan, CEO, WNS Travel and Leisure
Services. �This award is a testament to the way we apply our deep
industry domain knowledge to successfully resolve our clients�
challenges.� �WNS� solution provides a more proactive approach to
dealing with customers who have lost their baggage and has emerged
as the best idea submitted amongst all the service providers,� said
Michel Hilgersom, Director of Procurement Commercial at KLM. �It is
clearly innovative and showcases how WNS understands our business
and innovates to deliver business value.� About WNS Global Services
WNS is a leading global Business Process Outsourcing company. Deep
industry and business process knowledge, a partnership approach,
comprehensive service offering and a proven track record enables
WNS to deliver business value to some of the leading companies in
the world. With over 17,000 employees, WNS is passionate about
building a market leading company valued by our clients, employees,
business partners, investors and communities. Our home page is
www.wnsgs.com. Our ADSs are listed on the New York Stock Exchange.
For more information, please visit our website at www.wnsgs.com.
Safe Harbor Statement under the provision of the United states
Private Securities Litigation Reform Act of 1995 This release
contains �forward-looking statements� that are based on our current
expectations, assumptions, estimates and projections about our
company and our industry. The forward-looking statements are
subject to various risks and uncertainties. Those statements
include estimates of the benefits of the proposed expansions and
future plans of the company. We caution you that the reliance on
any forward-looking statement involves risks and uncertainties, and
that although we believe that the assumption on which our
forward-looking statements are based are reasonable, any of those
assumptions can prove to be inaccurate, and, as a result, the
forward-looking statements based on those assumptions could be
materially incorrect. These factors include but are not limited to:
technological innovations; telecommunications or technology
disruptions, future regulatory actions and conditions in our
operating areas; our dependence on a limited number of clients in a
limited number of industries; our ability to attract and retain
clients; our ability to expand our business or effectively manage
growth; our ability to hire and retain enough sufficiently trained
employees to support our operations; negative public reactions in
the U.S. or U.K. to offshore outsourcing; regulatory, legislative
and judicial developments; increasing competition in business
process outsourcing industry; political or economic instability in
India, Sri Lanka and Jersey; worldwide economic and business
conditions; our ability to successfully consummate strategic
acquisitions; and other risks described form time to time in our
SEC filings, including our annual report for our fiscal year ended
March 31, 2007 on Form 20-F filed on June 6, 2007.
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