Total Direct Energie tops 5 million customers in France
April 28 2021 - 2:25AM
Business Wire
Regulatory News:
Total: (Paris:FP) (LSE:TTA) (NYSE:TOT), through Total Direct
Energie, now has more than five million B2C and B2B customers in
France, confirming its position as the leading alternative gas and
power supplier.
In March 2021, Total Direct Energie was recognized with two
awards for the quality of its customer relations:
- For the fourth year in a row, Total Direct Energie has retained
first place of its category in the Podium de la Relation Client
awards (Bearing Point and Kantar).
- For the third year in a row, Total Direct Energie received the
Customer Excellence Award (Ipsos, Trusteam Finance, Académie du
Service).
In April 2021, thanks to its support for the French wind and
solar industries, Total Direct Energie launched a new competitive
green offering to meet the expectations of millions of customers
looking for ways to contribute to the energy transition.
“We are very proud to have passed the 5 million customer mark in
France. I would like to congratulate the Total Direct Energie teams
for their work and I would like to thank all our customers for the
trust they have placed in us. We will continue our efforts to grow
but also to support our customers by offering them green products
and services, in line with our ambition to get to net zero by
2050," said Sébastien Loux, Managing Director at Total Direct
Energie.
Total Direct Energie aims for net growth of 500,000 customers
this year and a market share of 15% by 2025 in France, versus close
to 10% today. For Europe, the objective is nine million B2C
customers by 2025.
***
About Total Direct Energie
Total Direct Energie, the 3rd largest electricity and gas
operator in France, is the subsidiary of Total that enables
everyone to make responsible savings. At the heart of its strategy:
innovation and customer satisfaction, in order to offer reliable,
affordable and clean energy to as many people as possible and to
participate in a more responsible energy future.
Total Direct Energie provides its 5 million individual and
business customers competitive electricity and/or natural gas
offers, as well as innovative services to help them optimize their
consumption.
About Total
Total is a broad energy company that produces and markets fuels,
natural gas and electricity. Our 100,000 employees are committed to
better energy that is more affordable, more reliable, cleaner and
accessible to as many people as possible. Active in more than 130
countries, our ambition is to become the responsible energy
major.
Cautionary Note
This press release, from which no legal consequences may be
drawn, is for information purposes only. The entities in which
TOTAL SE directly or indirectly owns investments are separate legal
entities. TOTAL SE has no liability for their acts or omissions. In
this document, the terms “Total”, “Total Group” and Group are
sometimes used for convenience. Likewise, the words “we”, “us” and
“our” may also be used to refer to subsidiaries in general or to
those who work for them. This document may contain forward-looking
information and statements that are based on a number of economic
data and assumptions made in a given economic, competitive and
regulatory environment. They may prove to be inaccurate in the
future and are subject to a number of risk factors. Neither TOTAL
SE nor any of its subsidiaries assumes any obligation to update
publicly any forward-looking information or statement, objectives
or trends contained in this document whether as a result of new
information, future events or otherwise.
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