Samsara Inc. ("Samsara") (NYSE: IOT), the pioneer of the
Connected Operations™ Cloud, today announced USIC, the leader in
underground utility damage prevention, selected Samsara to digitize
its operations and enable improvements in safety, efficiency, and
sustainability. USIC leverages Samsara Video-Based Safety, Panic
Button, and Vehicle Telematics to enhance its safety program and
gain efficiencies that can lead to timely service for its customers
and reduced costs for the business.
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the full release here:
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Samsara & USIC (Graphic: Business
Wire)
Twenty million miles of underground infrastructure connect the
United States to the power, water, and communication services
essential to every home and business. More than 12,000 USIC field
service technicians operate across the nation, marking these
utility lines to both protect and maintain this critical
infrastructure and ensure public safety. USIC completes about 84
million projects annually, and demand for its services is growing
as the U.S. population rises in rural regions and the government
invests in new infrastructure projects.
“USIC is accelerating the massive infrastructure expansion
happening from coast to coast. Bridging the digital divide by
bringing Internet services to rural communities, establishing new
underground power lines so the lights stay on when a storm surges,
and much more – this is all important work for our nation’s
future,” said Richard Batelaan, Chief Operating Officer at USIC.
“With the real-time data we receive from Samsara, we can do this
work safely and effectively. Samsara’s technology is essential to
keeping our technicians out of harm’s way and delivering the
services our customers need to keep their communities running.”
Protecting Thousands of Technicians with a Technology-Driven
Safety Program
USIC is on a journey to reach zero safety incidents and zero
injuries. Its focus is eliminating at-risk behaviors, strengthening
its Safe-Life culture, and equipping employees with new training
and tools. Samsara Video-Based Safety enables USIC to better
support and coach its technicians on the road through real-time
incident detection and preventative in-cab coaching. In addition,
footage from Samsara AI Dash Cams allows USIC to recognize
outstanding performance and lower risky driving behaviors at scale.
With Samsara Panic Buttons, technicians can alert managers of
emergencies or compromising situations. In its pilot with Samsara,
USIC reduced mobile phone usage by 92%, no seat belt instances by
85%, and rolling stops by 50%.
“Increasing safety for our technicians behind the wheel is
critical as crashes are the number one risk they face,” said Tom
Karnowski, Vice President of Environment, Health, and Safety at
USIC. “We evaluated other vendors but right off the bat, it was
clear the safety improvements we could make with Samsara. Samsara’s
platform interface is also a cut above the rest, it’s extremely
user-friendly – even those with zero training sessions could
navigate it easily.”
Streamlining Operations to Increase Sustainability and Better
Serve Customers
USIC is invested in being a good environmental steward and is
committed to sustainability in all aspects of its operations. With
Samsara Vehicle Telematics, USIC expects to increase fuel
efficiency across its fleet which means less carbon emissions in
the atmosphere and lower fuel costs. In addition, USIC can improve
vehicle utilization and customer service as a result of real-time
data on the location of its vehicles and their maintenance needs.
With its previous provider, this data was delayed by 20 minutes,
causing unnecessary pauses in action.
“For our customers, minutes and even seconds matter. Maneuvering
our workforce to the right place quickly, especially during
emergencies, means trust in knowing where people are, where they
were, and where they can go next. That’s where Samsara’s strength
as a unified platform comes into play,” said Karnowski. “With
Samsara’s platform, we can see the bigger picture of what’s
happening in our operations and make adjustments throughout the
day. We’re excited to discover all of the improvements we can make
with this level of detail at our fingertips.”
“Real-time data from Samsara helps some of the world's biggest
operators solve their most complex challenges,” said Lara Caimi,
President of Worldwide Field Operations at Samsara. “USIC's ability
to strategically innovate and deploy new technologies to better
serve their employees and customers is remarkable. USIC is a clear
leader and we're proud to be a part of the critical work they do to
shape and protect our communities.”
To learn more about how Samsara is digitizing the world of
physical operations, visit here.
About Samsara
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™
Cloud, which is a platform that enables organizations that depend
on physical operations to harness Internet of Things (IoT) data to
develop actionable insights and improve their operations. With tens
of thousands of customers across North America and Europe, Samsara
is a proud technology partner to the people who keep our global
economy running, including the world’s leading organizations across
construction, transportation and warehousing, field services,
manufacturing, retail, logistics, and the public sector. The
company's mission is to increase the safety, efficiency, and
sustainability of the operations that power the global economy.
Samsara is a registered trademark of Samsara Inc. All other
brand names, product names or trademarks belong to their respective
holders.
About USIC
USIC is America’s largest provider of underground utility damage
prevention services with operations in 48 states and corporate
headquarters located in Indianapolis, Indiana. The company, which
serves more than 1,400 telecommunication, electric, gas, water, and
sewer utilities, as well as municipalities, performs over 84
million locates each year. Additionally, USIC provides a range of
advanced utility services and solutions offered by its affiliate
companies, Blood Hound, Reconn Utility Services, and On Target
Utility Services.
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Stephanie Burke Samsara media@samsara.com
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