NEWARK, N.J., Sept. 15 /PRNewswire/ -- Customers of Public
Service Electric and Gas Company (PSE&G), the energy delivery
subsidiary of PSEG, will experience an improved, more user-friendly
Web site at www.pseg.com. The new site features easily accessed
energy-saving information and other resources for customers' home
and business needs, including on-line bill-paying.
PSEG redesigned its Web site based on usage patterns and
customer feedback. The new version is eye-catching and easier to
navigate.
PSEG.com offers a broad assortment of services that may be
utilized 24 hours a day. Customers may pay their bills, locate
outage information, find conservation tips and learn about
electrical safety. They may also enroll in a My Account
self-service feature, which allows them to sign up for paperless
billing, view current and past bills, make payments, submit meter
readings and view meter reading schedules. In addition, they may
schedule or change service appointments, start or stop service,
analyze their home's energy use, and receive customized energy
saving recommendations.
"In less than a year and a half, more than 600,000 customers
have signed up for My Account and are enjoying the
services," said Joseph Forline,
PSE&G vice president of customer operations. "The most popular
feature to date is on-line bill payment."
Visitors to the site will also be able to access information
about PSEG's other activities and businesses, including PSEG Power
and PSEG Energy Holdings.
PSEG welcomes feedback as the company makes future improvements
to the site. Customers are encouraged to submit comments and
suggestions about the new design using the site's online feedback
form.
Public Service Enterprise Group (PSEG) (NYSE: PEG) is a
publicly traded diversified energy company with annual revenues of
more than $13 billion, and three
principal subsidiaries: PSEG Power, Public Service Electric and Gas
Company (PSE&G) and PSEG Energy Holdings.
Public Service Electric and Gas Company (PSE&G) is
New Jersey's oldest and largest
regulated gas and electric delivery utility, serving nearly
three-quarters of the state's population. PSE&G is the winner
of the ReliabilityOne Award for superior electric system
reliability. PSE&G is a subsidiary of Public Service Enterprise
Group Incorporated (PSEG) (NYSE: PEG), a diversified energy company
(http://www.pseg.com/).
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SOURCE Public Service Electric and Gas Company (PSE&G)
Copyright . 15 PR Newswire