Customers Bank Adopts “Appointment-Only” Service for Branch Lobbies; Other Services Remain Available
November 20 2020 - 1:30PM
Business Wire
Customers Bank continues to closely monitor developments related
to the novel coronavirus. At this time, the bank is prioritizing
the health and wellbeing of our clients, Team Members, and the
public at large by instituting appointment-only service in all
branch and office locations. Drive-thru windows, ATMs and night
depositories are available as usual.
Many consumers and business clients have transitioned to meet
their banking needs by taking advantage of Customers Bank’s robust
and secure online and mobile banking in recent months. These
services remain unchanged.
This move is being taken with the approval and authorization of
the Pennsylvania Department of Banking & Securities, explained
Richard A. Ehst, president and CEO. “This change is being made
after careful consideration of the best methods to protect our
clients and Team Members,” said Ehst. “We are doing everything
possible to continue to provide full access to all banking services
and products.”
Clients who need access to a safety deposit box, or other
services that cannot be delivered via the drive-thru such as an
account opening, or loan application may schedule an appointment
with branch Team Members or the Branch Manager to arrange a
socially-distanced in-person meeting. All customers are required to
wear a mask during their entire visit.
Ehst reminded customers, “ATMs, online and mobile banking are a
safe, secure and convenient alternative to access banking
services.” If you want to review ATM daily cash withdrawal and
point-of-sale purchase limits, please click here.
Many Customers Bank products and services, including check
deposits and bill pay, can be accessed via online banking and
consumer and business banking apps. Consumers with a personal
banking account who wish to begin online banking can sign-up by
using this link. Business banking clients who are not enrolled in
online banking should call their Relationship Manager.
For more information including branch phone numbers, visit
CustomersBank.com.
About Customers Bank
Customers Bank, a subsidiary of Customers Bancorp, Inc. a bank
holding company, is a full-service super-community bank with assets
of approximately $18.8 billion at September 30, 2020. A member of
the Federal Reserve System with deposits insured by the Federal
Deposit Insurance Corporation, Customers Bank is an equal
opportunity lender that provides a range of banking and lending
services to small and medium-sized businesses, professionals,
individuals and families. Services and products are available
wherever permitted by law through digital-first apps, online
portals, and a network of offices and branches. Customers Bancorp,
Inc.’s voting common shares are listed on the New York Stock
Exchange under the symbol CUBI. Additional information can be found
on the company’s website, www.customersbank.com.
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David Patti 610-451-9452 or 570-297-4891
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