Health Net Assisting Members in Fresno, Imperial, Inyo, Kern,
Los Angeles, Mono, Orange,
Riverside, San Bernardino, San Diego, Tulare
and Ventura Counties During State of Emergency
SACRAMENTO, Calif., Aug. 24,
2023 /PRNewswire/ -- In response to Gov.
Gavin Newsom's declared state of
emergency in Fresno, Imperial, Inyo, Kern,
Los Angeles, Mono, Orange,
Riverside, San Bernardino, San
Diego, Tulare
and Ventura counties, Health Net is providing special
assistance to assist members affected by the heavy rain, flooding,
lightning and gusty winds to Southern
California. Health Net wants to ensure its members have
access to essential prescription medications, critical Health Net
information and other healthcare services should their services be
interrupted.
Prescription Information
- During the duration of the state of emergency, members in
Fresno, Imperial, Inyo, Kern,
Los Angeles, Orange, Riverside, San
Bernardino, San Diego,
Mono, Tulare and Ventura counties affected by
the heavy rain, flooding, lightning and gusty winds can obtain an
emergency supply from the drug store where they originally filled
their prescription.
- If their drug store is closed, members can call Health Net at
1-800-400-8987 for assistance.
Help with Coping
Health Net members can also call MHN for coping support. MHN can
offer referrals to mental health counselors, local services or
phone consultations. These services can help members cope with
grief, stress, or trauma related to the heavy rain, flooding,
lightning and gusty winds. MHN operates their hotline 24 hours a
day, seven days a week and can be reached at 1-800-227-1060.
Video Medical Appointments
If members cannot reach their primary care provider during a
declared state of emergency, Health Net provides access to
telehealth services at no cost. To make an appointment, members
should reference the back of their Health Net ID card for more
information on how to access telehealth services. Members can find
this same information by registering with and logging on
to HealthNet.com.
Information for Healthcare Providers
Doctors and nurse practitioners can call Health Net at
1-800-641-7761 for help with:
- Emergency prescription refill guidelines
- Escalating approvals to reduce approval turnaround times
- Approval for out-of-network treatments when in-network
resources are unavailable
Other Important Information
Depending on how long the members need additional assistance,
Health Net may take additional steps to ensure its members have
access to necessary healthcare services.
About Health Net
At Health Net, we believe every person deserves a safety net for
their health, regardless of age, income, employment status or
current state of health. Founded in California more than 40 years ago, we're
dedicated to transforming the health of our community, one person
at a time. Today, 90,000 network providers serve 3 million members.
That's nearly 1 in 12 Californians. We provide health plans for
individuals, families, businesses of every size and people who
qualify for Medi-Cal or Medicare — Coverage for Every Stage of
Life™. Health Net also offers access to substance abuse programs,
behavioral health services, employee assistance programs and
managed health care products related to prescription drugs. We
offer these health plans and services through Health Net, LLC and
its subsidiaries: Health Net of California, Inc., Health Net Life Insurance
Company and Health Net Community Solutions, Inc. These entities are
wholly owned subsidiaries of Centene Corporation (NYSE: CNC), a
Fortune 25 company that offers affordable and high-quality products
to nearly 1 in 15 individuals across the nation. For more
information, visit www.HealthNet.com.
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SOURCE Health Net