Alight and CirrusMD team up to deliver physician-led virtual primary care on Alight Worklife®
January 09 2024 - 7:00AM
Alight, Inc. (NYSE: ALIT), a leading cloud-based human capital and
technology services provider, and CirrusMD, a physician-first
provider of on-demand virtual care, today announced a strategic
agreement to offer a chat-enabled, physician-led, virtual care
solution. The partnership is aimed at breaking down barriers to
virtual care by providing employees with access to expert
physicians across a wide range of health care needs on the Alight
Worklife platform.
“The Alight Worklife platform serves as employees’ comprehensive
connection point to their health, wealth, payroll and leaves
benefits, which helps employers cut complexities, costs and engage
individuals in the moments that matter most,” said Bipin Mistry,
chief medical officer at Alight. “The partnership with CirrusMD
helps take employee engagement one step further by making
physician-led virtual care easily accessible to employees and
bridges the gap between virtual clinical care delivery and
employer-sponsored benefits navigation.”
Helping employees arrive at the most appropriate
care
Employees on the Alight Worklife platform can engage directly
with CirrusMD or be prompted to engage after completing Alight’s
AI-powered Symptom Checker online experience to better understand
their healthcare needs and guide them to care options, including
virtual care provided by CirrusMD. With Single Sign-On (SSO) for
fast connections to care within 60 seconds, Alight Worklife
enhances the participant experience.
CirrusMD’s Physician-first Care & Guidance approach to
virtual primary care provides members with always-on, instant
access to a doctor via chat-first modality. CirrusMD’s
multidisciplinary clinical team conducts encounters on a
proprietary clinical intelligence engine that provides real-time
insights to physicians based on data from millions of
patient-physician interactions. Once employees connect with
physicians, CirrusMD offers a seamless, efficient and
patient-centric virtual care experience by:
- Connecting patients to physicians in less than a minute, 24
hours per day, 365 days per year,
- Delivering advanced primary care that includes behavioral
health, women’s health, acute care, chronic condition management
and more,
- Physician-led seven-day experiences, interactions that allow
time for in-depth diagnosis and treatment, reducing the high costs
associated with multiple follow-ups,
- Text-based chat with options for video, voice and images when
needed,
- Immediate referrals to employer benefits and in-network
resources,
- And, real-time Spanish language translation to help overcome
potential language barriers.
Optimizing the integration of healthcare benefits and
clinical workflowsThe strategic partnership enables
employers to select CirrusMD as part of their Alight Healthcare
Navigation offering within the Alight Worklife platform. As well,
CirrusMD providers benefit from access to Alight’s Symptom Checker
results and can reference benefit programs available to the
participant which can serve to facilitate patient follow-ups with
both CirrusMD care teams and Alight Health Pros for a comprehensive
healthcare journey support.
This combined solution provides ongoing navigation to
appropriate referrals and resources. For example, Alight's support
for individuals with Behavioral Health conditions aligns seamlessly
with CirrusMD, offering quick access to virtual Behavioral Health
support when needed. Employees can be directed to other types of
care options such as virtual physical therapy, through referrals
made directly from CirrusMD or Alight.
“At CirrusMD we are reimagining the point of care to provide the
time and information needed to support a productive dialog between
patient and physician, giving both the time and information they
need for exceptional care experiences,” said Jamie Hall, president
and CEO of CirrusMD. “This strategic agreement represents an
important milestone in advancing virtual primary care, combining
the strengths of Alight Solutions and CirrusMD to transform the
healthcare experience for individuals and employers alike.”
CirrusMD boasts an 83% issue resolution rate and an 93% overall
patient satisfaction rate, and serves notable customers including
health plans, large employers and the U.S. Department of Veterans
Affairs.
To learn more visit Alight.com
About Alight
SolutionsAlight is a leading cloud-based human capital
technology and services provider that powers confident health,
wealth and wellbeing decisions for 36 million people and
dependents. Our Alight Worklife® platform combines data and
analytics with a simple, seamless user experience. Supported by our
global delivery capabilities, Alight Worklife is transforming the
employee experience for people around the world. With personalized,
data-driven health, wealth, pay and wellbeing insights, Alight
brings people the security of better outcomes and peace of mind
throughout life’s big moments and most important decisions. Learn
how Alight unlocks growth for organizations of all sizes
at alight.com.
About
CirrusMD CirrusMD delivers Physician-first Care &
Guidance, a smart care model founded in the tenets of Advanced
Primary Care. It brings together activated members with trusted
physicians, relevant resources, and smart technology to change
healthcare as we know it. CirrusMD improves speed to care, removes
barriers to physicians, brings patient data into the care
encounter, and promotes transparency at the point of referral. We
believe that when you provide immediate, affordable care at scale
you can drive the change needed to improve health and lower cost
across an entire population. Learn more at cirrusmd.com.
Media Contact
Mariana Fischbach, Alight Solutions
mariana.fischbach@alight.com
Cheryl Flury, CirrusMD
cheryl-flury@cirrusmd.com
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