Avaya Latin America, Belltech, ddCom and Wittel Recognized
for Outstanding Customer Engagement
Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today
announced that it has named its Latin American Partner of the Year
award winners across several categories, which were presented at
the company’s Sales Kickoff event.
The annual recognition honors Verint partners for outstanding
achievement. Each winner partnered closely with Verint to help
their customers build enduring customer relationships by connecting
work, data and experiences across the enterprise.
“We are proud to recognize Avaya Latin America, Belltech, ddCom
and Wittel as our 2020 award winners,” says Verint’s Diego Gomez,
vice president, Latin America and Caribbean. “While the past year
has been exceptionally challenging, our partners remained
determined and focused on innovation and enabled our customers to
leverage AI and analytics to create differentiated
experiences.”
Partner of the Year, Latin America – Avaya Latin
America
Avaya Latin America, a global leader in solutions to enhance and
simplify communications and collaboration, was recognized for
accelerating its technology integration strategies and its drive to
create exceptional customer and employee experiences through
solutions powered by artificial intelligence (AI). The company has
been a Verint partner for more than 16 years.
“We are honored and thankful for the recognition from Verint as
its Partner of the Year,” says Juan Pablo Stamati, alliances
leader, Avaya Latin America. “It has been a great year working
closer together to deliver the best technology and experiences for
our clients’ intelligent contact centers. The increased synergy
between the teams is paying off. We look forward to a great 2021,
with sustained growth and the ability to bring the best solutions
to our customers.”
Top Three Partner Award Winners
Belltech
Verint recognized Belltech in Brazil, a technology solutions
integrator, with the ‘Special Project Award’ for the successful
Verint Automated Verification project implemented in one of the
largest private banks in Brazil. Verint Automated Verification
provides end-to-end compliance and operational assurance through
the Verint Customer Engagement platform. With more than 22 years of
experience and presence in seven countries in Latin America,
Belltech provides solutions to improve customer experience.
ddCom
ddCom Systems was recognized for its continued success with
implementing Verint solutions with a focus on financial compliance
and recording, speech analytics and Verint Intelligent Virtual
Assistant. ddCom’s achievements and partnership in these areas have
resulted in new customer wins with major utilities, financial
service organizations and telecommunications companies in
Brazil.
Wittel
Wittel was recognized for its a deep knowledge of Verint
technology including Interaction Analytics, Financial Compliance
and Recording. The company helps ensure the solutions meet
customers’ changing needs and provide substantial business
benefits. The partnership and joint sales activities resulted in
the successful implementation of Verint Speech Analytics for
financial service organizations throughout Brazil. Wittel offers
complete solutions for conferences and corporate collaboration,
contact centers and trading floors. Wittel takes strategic care of
the interactions between companies and their customers and is
present in all stages of this process.
The Verint Partner Program has more than 350 partners in over
100 countries across the globe. The program objective is to create
a highly successful global partner ecosystem that leverages Verint
solutions and expertise to build enduring customer relationships.
It’s through these partnerships that our customers can power
today’s evolving workforce, meet increasing consumer interaction
volumes and demands and deliver differentiated experiences at
scale. This ecosystem is made up of resellers, OEMs, system
integrators, and service/delivery partners. Verint partners have
access to market leading technology, training, best practices and
other resources to successfully implement customer engagement
solutions in the cloud, on premise, or in a hybrid environment.
Partners are selected for their expertise, innovation and
dedication to helping organizations deliver exceptional customer
experiences. Find more information about Partnering with
Verint.
Visit Verint’s Customer Engagement Cloud Platform for more
information.
About Verint Systems Inc.
Verint® (Nasdaq: VRNT) helps the world’s most iconic brands –
including over 85 of the Fortune 100 companies – build enduring
customer relationships by connecting work, data and experiences
across the enterprise. The Verint Customer Engagement portfolio
draws on the latest advancements in AI and analytics, an open cloud
architecture, and The Science of Customer Engagement™ to help
customers close the engagement capacity gap.
Verint. The Customer Engagement Company™. Learn more at
Verint.com.
This press release contains “forward-looking statements,”
including statements regarding expectations, predictions, views,
opportunities, plans, strategies, beliefs, and statements of
similar effect relating to Verint Systems Inc. These
forward-looking statements are not guarantees of future performance
and they are based on management's expectations that involve a
number of risks, uncertainties and assumptions, any of which could
cause actual results to differ materially from those expressed in
or implied by the forward-looking statements. For a detailed
discussion of these risk factors, see our Annual Report on Form
10-K for the fiscal year ended January 31, 2020, our Quarterly
Report on Form 10Q for the quarter ended October 31, 2020, and
other filings we make with the SEC. The forward-looking statements
contained in this press release are made as of the date of this
press release and, except as required by law, Verint assumes no
obligation to update or revise them or to provide reasons why
actual results may differ.
VERINT, THE CUSTOMER ENGAGEMENT COMPANY, BOUNDLESS CUSTOMER
ENGAGEMENT, THE ENGAGEMENT CAPACITY GAP and THE SCIENCE OF CUSTOMER
ENGAGEMENT are trademarks of Verint Systems Inc. or its
subsidiaries. Verint and other parties may also have trademark
rights in other terms used herein.
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version on businesswire.com: https://www.businesswire.com/news/home/20210331005131/en/
Media Relations Amy Curry Verint Systems Inc.
amy.curry@verint.com
Investor Relations Matthew Frankel Verint Systems Inc.
matthew.frankel@verint.com
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