Florida Emergency Services Agency Implements Audiolog for Public Safety Solution from Verint
August 09 2011 - 8:58AM
Business Wire
Verint® Systems Inc. (NASDAQ: VRNT) today
announced that an emergency services organization in the state of
Florida has implemented the Audiolog™ for Public Safety solution in
its centralized 9-1-1 operation. The solution supports the 20 local
agencies that fall under its jurisdiction. Using the software’s
call recording, playback and archiving capabilities, the
organization is benefiting from the ability to better respond to
citizen and community needs and emergency situations, as well as
support increased emergency response requirements associated with
certain times of the year, including hurricane season.
Developed to enhance operations and improve service quality,
accuracy and response, Audiolog for Public Safety is used in
rapidly evolving command and control centers, network operations
centers, public safety answering points (PSAPs) and other emergency
communications environments. The software is designed to help
today’s agencies reduce liability and risk, and comply with
industry standards and regulations, including those associated with
Next-Generation 9-1-1 (NG9-1-1). With the Audiolog solution that
was implemented in July 2011, the Florida-based agency is not only
benefiting from advanced call recording, but also the ability to
instantly recall incident-based recordings to support
investigations with increased access to key information.
“Verint’s public safety solution delivers robust recording
across a range of traditional and next-generation channels. All of
the data Audiolog captures is instantly accessible to first
responders, helping improve the effectiveness of emergency
investigations, preparedness and response,” says Gary Trudo, vice
president, public safety and mid-market solutions, Verint Systems.
“We’re very pleased to be working with this Florida agency by
providing the technology that today’s mission-critical operations
need to achieve response, quality and accuracy gains; expedite
incident investigation; and enable staff to hone their skills and
effectiveness.”
About Audiolog for Public Safety
Audiolog™ is part of Verint’s Impact 360® for Public Safety
suite of workforce optimization solutions—which combine recording,
search, playback and storage with functionality for quality
assurance, incident investigation and analysis, speech analytics,
workload forecasting, staff scheduling, employee coaching and
training, and citizen surveys. The offering is designed to help
today’s agencies and PSAPs enhance performance, minimize liability
and meet new challenges arising from NG9-1-1. As an advanced
recording, storage, retrieval and quality assurance solution,
Audiolog for Public Safety offers superior reliability in
mission-critical environments and flexible, easy-to-use
functionality.
About Verint Systems Inc.
Verint® Systems Inc. is a global leader in Actionable
Intelligence® solutions and value-added services. Our solutions
enable organizations of all sizes to make timely and effective
decisions to improve enterprise performance and make the world a
safer place. More than 10,000 organizations in over 150
countries—including over 85 percent of the Fortune 100—use Verint
solutions to capture, distill, and analyze complex and underused
information sources, such as voice, video and unstructured text.
Headquartered in Melville, New York, we support our customers
around the globe directly and with an extensive network of selling
and support partners. Verint is listed on the NASDAQ Stock Market
under the symbol “VRNT.” Visit us at our website
www.verint.com.
This press release contains forward-looking statements,
including statements regarding expectations, predictions, views,
opportunities, plans, strategies, beliefs, and statements of
similar effect relating to Verint Systems Inc. These
forward-looking statements are not guarantees of future performance
and they are based on management's expectations that involve a
number of risks and uncertainties, any of which could cause actual
results to differ materially from those expressed in or implied by
the forward-looking statements. For a detailed discussion of these
risk factors, see our Annual Report on Form 10-K for the year ended
January 31, 2011 and our Quarterly Report on Form 10-Q for the
quarter ended April 30, 2011. The forward-looking statements
contained in this press release are made as of the date of this
press release and, except as required by law, the Company assumes
no obligation to update or revise them or to provide reasons why
actual results may differ.
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