Online Insurance Provider, Answer Financial, Selects Verint ULTRA Solution; Actionable Intelligence Will Help Company to Enhanc
September 06 2006 - 8:16AM
Business Wire
Verint Systems Inc. (NASDAQ: VRNT), a leading provider of analytic
software-based solutions for security and business intelligence,
today announced that Answer Financial has selected ULTRA(TM) and
its Analytics suite to optimize its sales processes and enhance
customer service. ULTRA will provide Answer Financial with the
insight required to increase sales conversion rates and enhance the
effectiveness of its customer support programs. Answer Financial
Inc. is a leading provider of online insurance and financial
services products from more than 400 top-rated national providers
offering competitive auto, home, life and health insurance and
specialty insurance products to more than 13 million consumers via
its award-winning online site, employer and affiliate programs and
2 US-based call centers. Answer Financial is committed to helping
people become smarter shoppers of insurance and they provide a
comprehensive range of services designed to simplify the
insurance-buying process and assist consumers in making informed
decisions. Answer Financial is deploying ULTRA to ensure that the
needs of individual customers are better understood and then
matched with the most appropriate programs and policies. Says Joe
Orr, senior vice president of Product Development of Answer
Financial, "Consumers are overwhelmed by the multitude of insurance
options available to them and it is our job to recommend the best
policy to fit their specific needs." Orr continues, "Verint's ULTRA
solution will provide the actionable intelligence we need to scale
our sales processes more efficiently while ensuring the best
possible experience for our customers." ULTRA Analytics goes beyond
traditional performance management and workforce optimization
tools, enabling businesses to understand not only what is happening
in their operations, but to also identify the underlying causes.
ULTRA Analytics provides actionable intelligence on a wide array of
customer-centric enterprise and back office programs and processes
that provide the foundation for quality service and support.
"Verint is pleased to provide Answer Financial with actionable
intelligence to develop the innovative sales strategies they need
to grow their business," said Dan Bodner, CEO of Verint Systems
Inc. "Our ULTRA solution is designed to help enterprises like
Answer Financial maximize the value of every customer contact and
enhance the effectiveness of their customer-focused initiatives."
About Verint Systems Inc. Verint Systems Inc., headquartered in
Melville, New York, is a leading provider of analytic
software-based solutions for security and business intelligence.
Verint software, which is used by over 1,000 organizations in over
50 countries worldwide, generates actionable intelligence through
the collection, retention and analysis of voice, fax, video, email,
Internet and data transmissions from multiple communications
networks. Visit us at our website www.verint.com. Note: Certain
statements concerning Verint's future revenues, earnings per share,
results or prospects are "forward-looking statements" under the
Private Securities Litigation Reform Act of 1995. There can be no
assurances that forward-looking statements will be achieved, and
actual results could differ materially from forecasts and
estimates. Important risks, uncertainties and other important
factors that could cause actual results to differ materially
include, among others: potential impact on Verint's financial
results as a result of Comverse's creation of a special committee
of the Board of Directors of Comverse to review matters relating to
grants of Comverse stock options, including but not limited to, the
accuracy of the stated dates of Comverse option grants and whether
Comverse followed all of its proper corporate procedures and the
results of the Comverse special committee's review; the effect of
Verint's failure to timely file all required reports under the
Securities Exchange Act of 1934, and the resultant potential
delisting of Verint's common stock on NASDAQ; the impact of
governmental inquiries arising out of or related to option grants;
introducing quality products on a timely basis that satisfy
customer requirements and achieve market acceptance; lengthy and
variable sales cycles create difficulty in forecasting the timing
of revenue; integrating the business and personnel of Mercom and CM
Insight; risks associated with significant foreign operations,
including fluctuations in foreign currency exchange rates;
aggressive competition in all of Verint's markets, which creates
pricing pressure; integrating the business and personnel of
MultiVision, including implementation of adequate internal
controls; managing our expansion in the Asia Pacific region; risks
that Verint's intellectual property rights may not be adequate to
protect its business or that others may claim that Verint infringes
upon their intellectual property rights; risks associated with
integrating the business and employees of Opus and RP
Sicherheissysteme GMBH; risks associated with Verint's ability to
retain existing personnel and recruit and retain qualified
personnel in all geographies in which Verint operates; decline in
information technology spending; changes in the demand for Verint's
products; challenges in increasing gross margins; risks associated
with changes in the competitive or regulatory environment in which
Verint operates; dependence on government contracts; expected
increase in Verint's effective tax rate; perception that Verint
improperly handles sensitive or confidential information; inability
to maintain relationships with value added resellers and systems
integrators; difficulty of improving Verint's infrastructure in
order to be able to continue to grow; risks associated with
Comverse Technology, Inc. controlling Verint's business and
affairs; and other risks described in filings with the Securities
and Exchange Commission. All documents are available through the
SEC's Electronic Data Gathering Analysis and Retrieval system
(EDGAR) at www.sec.gov or from Verint's website at www.verint.com.
Verint makes no commitment to revise or update any forward-looking
statements. Verint, the Verint word mark, Actionable Intelligence,
Powering Actionable Intelligence, STAR-GATE, RELIANT, NEXTIVA,
LORONIX, SmartSight, Lanex and ULTRA are trademarks of Verint
Systems Inc. Other names may be trademarks of their respective
owner.
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