Verint Systems Inc. (NASDAQ: VRNT), a leading provider of analytic software-based solutions for security and business intelligence, today announced that Answer Financial has selected ULTRA(TM) and its Analytics suite to optimize its sales processes and enhance customer service. ULTRA will provide Answer Financial with the insight required to increase sales conversion rates and enhance the effectiveness of its customer support programs. Answer Financial Inc. is a leading provider of online insurance and financial services products from more than 400 top-rated national providers offering competitive auto, home, life and health insurance and specialty insurance products to more than 13 million consumers via its award-winning online site, employer and affiliate programs and 2 US-based call centers. Answer Financial is committed to helping people become smarter shoppers of insurance and they provide a comprehensive range of services designed to simplify the insurance-buying process and assist consumers in making informed decisions. Answer Financial is deploying ULTRA to ensure that the needs of individual customers are better understood and then matched with the most appropriate programs and policies. Says Joe Orr, senior vice president of Product Development of Answer Financial, "Consumers are overwhelmed by the multitude of insurance options available to them and it is our job to recommend the best policy to fit their specific needs." Orr continues, "Verint's ULTRA solution will provide the actionable intelligence we need to scale our sales processes more efficiently while ensuring the best possible experience for our customers." ULTRA Analytics goes beyond traditional performance management and workforce optimization tools, enabling businesses to understand not only what is happening in their operations, but to also identify the underlying causes. ULTRA Analytics provides actionable intelligence on a wide array of customer-centric enterprise and back office programs and processes that provide the foundation for quality service and support. "Verint is pleased to provide Answer Financial with actionable intelligence to develop the innovative sales strategies they need to grow their business," said Dan Bodner, CEO of Verint Systems Inc. "Our ULTRA solution is designed to help enterprises like Answer Financial maximize the value of every customer contact and enhance the effectiveness of their customer-focused initiatives." About Verint Systems Inc. Verint Systems Inc., headquartered in Melville, New York, is a leading provider of analytic software-based solutions for security and business intelligence. Verint software, which is used by over 1,000 organizations in over 50 countries worldwide, generates actionable intelligence through the collection, retention and analysis of voice, fax, video, email, Internet and data transmissions from multiple communications networks. Visit us at our website www.verint.com. Note: Certain statements concerning Verint's future revenues, earnings per share, results or prospects are "forward-looking statements" under the Private Securities Litigation Reform Act of 1995. There can be no assurances that forward-looking statements will be achieved, and actual results could differ materially from forecasts and estimates. Important risks, uncertainties and other important factors that could cause actual results to differ materially include, among others: potential impact on Verint's financial results as a result of Comverse's creation of a special committee of the Board of Directors of Comverse to review matters relating to grants of Comverse stock options, including but not limited to, the accuracy of the stated dates of Comverse option grants and whether Comverse followed all of its proper corporate procedures and the results of the Comverse special committee's review; the effect of Verint's failure to timely file all required reports under the Securities Exchange Act of 1934, and the resultant potential delisting of Verint's common stock on NASDAQ; the impact of governmental inquiries arising out of or related to option grants; introducing quality products on a timely basis that satisfy customer requirements and achieve market acceptance; lengthy and variable sales cycles create difficulty in forecasting the timing of revenue; integrating the business and personnel of Mercom and CM Insight; risks associated with significant foreign operations, including fluctuations in foreign currency exchange rates; aggressive competition in all of Verint's markets, which creates pricing pressure; integrating the business and personnel of MultiVision, including implementation of adequate internal controls; managing our expansion in the Asia Pacific region; risks that Verint's intellectual property rights may not be adequate to protect its business or that others may claim that Verint infringes upon their intellectual property rights; risks associated with integrating the business and employees of Opus and RP Sicherheissysteme GMBH; risks associated with Verint's ability to retain existing personnel and recruit and retain qualified personnel in all geographies in which Verint operates; decline in information technology spending; changes in the demand for Verint's products; challenges in increasing gross margins; risks associated with changes in the competitive or regulatory environment in which Verint operates; dependence on government contracts; expected increase in Verint's effective tax rate; perception that Verint improperly handles sensitive or confidential information; inability to maintain relationships with value added resellers and systems integrators; difficulty of improving Verint's infrastructure in order to be able to continue to grow; risks associated with Comverse Technology, Inc. controlling Verint's business and affairs; and other risks described in filings with the Securities and Exchange Commission. All documents are available through the SEC's Electronic Data Gathering Analysis and Retrieval system (EDGAR) at www.sec.gov or from Verint's website at www.verint.com. Verint makes no commitment to revise or update any forward-looking statements. Verint, the Verint word mark, Actionable Intelligence, Powering Actionable Intelligence, STAR-GATE, RELIANT, NEXTIVA, LORONIX, SmartSight, Lanex and ULTRA are trademarks of Verint Systems Inc. Other names may be trademarks of their respective owner.
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