VRNT Verint Systems Inc

Verint Systems Inc. (NASDAQ:VRNT), a leading provider of analytic software-based solutions for security and business intelligence, today announced that Conseco, Inc. (NYSE:CNO), a premier provider of insurance products, has deployed Verint's Opus solution to enhance operational performance across three business units, including its call center operations, policy holder services and medical management divisions. Headquartered in suburban Indianapolis, Indiana, Conseco provides a wide variety of insurance and financial solutions for more than 4 million customers including Medicare supplement, long-term care, cancer, heart/stroke and accident policies as well as annuities and life insurance products. Verint's Opus solution will help Conseco improve operational performance by identifying the root causes of service performance issues and continually monitoring the effectiveness of their operations. Peggy Hutchinson, SVP of Policyholder Services for Conseco Insurance Group said, "Verint's Opus Solution has provided us actionable intelligence that is used by line staff, middle management, and senior leadership to evaluate our daily operations and project our strategic resource needs." Verint's Opus operational performance management solution includes sophisticated performance analytics that integrate and analyze data from a variety of systems across the enterprise, including customer and operational databases such as CRM and ERP, and presents this data in an executive dashboard to help management identify areas of improvement and drive operational performance. The Opus Suite dashboard delivers business process, compliance and operational performance intelligence directly to executives and alerts them when performance in key areas drops below acceptable levels. Executives can then drill down by department, team, or individual to determine the root cause of the unacceptable performance levels. "Increasingly, organizations like Conseco are seeking actionable intelligence that provides an enterprise view of performance across all their customer touch points," said Dan Bodner, President and CEO of Verint. "Our Opus solution helps these organizations understand and improve their operational performance from the front to the back office." About Verint Systems Inc. Verint(R) Systems Inc., headquartered in Melville, New York, is a leading provider of analytic software-based solutions for security and business intelligence. Verint software, which is used by over 1,000 organizations in over 50 countries worldwide, generates actionable intelligence through the collection, retention and analysis of voice, fax, video, email, Internet and data transmissions from multiple communications networks. Visit us at our website www.verint.com. Note: Certain statements concerning Verint's future revenues, earnings per share, results or prospects are "forward-looking statements" under the Private Securities Litigation Reform Act of 1995. There can be no assurances that forward-looking statements will be achieved, and actual results could differ materially from forecasts and estimates. Important risks, uncertainties and other important factors that could cause actual results to differ materially include, among others: potential impact on Verint's financial results as a result of Comverse's creation of a special committee of the Board of Directors of Comverse to review matters relating to grants of Comverse stock options, including but not limited to, the accuracy of the stated dates of Comverse option grants and whether Comverse followed all of its proper corporate procedures and the results of the Comverse special committee's review; the effect of Verint's failure to timely file all required reports under the Securities Exchange Act of 1934, and the resultant potential delisting of Verint's common stock on NASDAQ; the impact of governmental inquiries arising out of or related to option grants; introducing quality products on a timely basis that satisfy customer requirements and achieve market acceptance; lengthy and variable sales cycles create difficulty in forecasting the timing of revenue; integrating the business and personnel of Mercom and CM Insight; risks associated with significant foreign operations, including fluctuations in foreign currency exchange rates; aggressive competition in all of Verint's markets, which creates pricing pressure; integrating the business and personnel of MultiVision, including implementation of adequate internal controls; managing our expansion in the Asia Pacific region; risks that Verint's intellectual property rights may not be adequate to protect its business or that others may claim that Verint infringes upon their intellectual property rights; risks associated with integrating the business and employees of Opus and RP Sicherheissysteme GMBH; risks associated with Verint's ability to retain existing personnel and recruit and retain qualified personnel in all geographies in which Verint operates; decline in information technology spending; changes in the demand for Verint's products; challenges in increasing gross margins; risks associated with changes in the competitive or regulatory environment in which Verint operates; dependence on government contracts; expected increase in Verint's effective tax rate; perception that Verint improperly handles sensitive or confidential information; inability to maintain relationships with value added resellers and systems integrators; difficulty of improving Verint's infrastructure in order to be able to continue to grow; risks associated with Comverse Technology, Inc. controlling Verint's business and affairs; and other risks described in filings with the Securities and Exchange Commission. All documents are available through the SEC's Electronic Data Gathering Analysis and Retrieval system (EDGAR) at www.sec.gov or from Verint's website at www.verint.com. Verint makes no commitment to revise or update any forward-looking statements. Verint, the Verint word mark, Actionable Intelligence, Powering Actionable Intelligence, STAR-GATE, RELIANT, NEXTIVA, LORONIX, SmartSight, Lanex and ULTRA are trademarks of Verint Systems Inc. Other names may be trademarks of their respective owner.