Enhanced business processes, API integration and
cloud-readiness improve operational efficiencies, customer
experience and business outcomes
HOLON, Israel, Sept. 9, 2020 /PRNewswire/ -- Sapiens
International Corporation, (NASDAQ: SPNS) (TASE: SPNS), a leading
global provider of software solutions for the insurance industry,
today announced the general availability of its upgraded Sapiens
IDITSuite for Property & Casualty (P&C) and general
insurance providers. To keep pace with evolving needs and customer
demands, Sapiens continues to release quarterly updates to its
industry leading IDITSuite. This version of Sapiens IDITSuite for
Property & Casualty – which handles policy, billing and
claims – brings strong enhancements and provides business value in
several domains:
Customer experience: The enhanced claim collaboration
tool empowers agents and insurance personnel to dialogue with other
users and manage discussions that are logged with the claim
information, to better satisfy customers and accelerate
outcomes.
New shopping cart functionality allows customer service
representatives to conveniently approve and issue multiple
proposals in a single cycle, speeds time to market.
Claims automation: Robust process management for claims
recovery includes improved litigation management functionality,
claim reserve approval process, support of medical disability and
perils, and transfer payments and recoveries between
different brands and entities. This functionality provides a full
view of individual claims' status within the complex legal process,
leading to faster resolutions.
Enhanced eco-system integration: A fully
configurable, digital API layer ensures seamless integration with
various eco-system players – including insurtechs - and promotes
self-sufficiency.
Increased agility: Through cloud-based, DevOps
capabilities and user-driven configuration. Sapiens IDITSuite also
now enables hyper flexible configuration process, supporting the
addition of dynamic data attributes, general ledger (GL) reporting
rules and data reporting.
Enhanced security and data protection: Including security
configuration per role, limitation of payments and more.
"Helping insurers improve their customers' experience has always
been one of Sapiens' top priorities," said Roni Al-Dor, Sapiens president and CEO. "We
continue to invest in our product portfolio and engage in dialogue
with clients to better support their pain points and needs, while
enhancing their position in the market."
"Our team has worked diligently to develop these new versions
and we are proud to see the market uptake," said Liana Gelikas,
president, P&C and Reinsurance division, Sapiens. "We look
forward to further supporting our clients worldwide with our
continuous upgrade cycles."
Sapiens IDITSuite for Property & Casualty is a
component-based, standalone software solution suite that offers
policy, billing and claims. IDITSuite supports end-to-end core
operations and processes for the non-life/general insurance from
inception, to renewal and claims. Our pre-integrated, fully digital
suite offers customer and agent portals, business intelligence and
more.
About Sapiens
Sapiens International Corporation empowers insurers to succeed
in an evolving industry. The company offers digital software
platforms, solutions and services for the property & casualty,
life, pension & annuity, reinsurance, financial &
compliance, workers' compensation and financial markets. With more
than 35 years of experience delivering to over 500 organizations
globally, Sapiens has a proven ability to satisfy customers' core,
data and digital requirements. For more
information: www.sapiens.com.
Media Contact:
Alex
Zukerman
CMO and Chief of Strategy, Sapiens
+972 546 724 910
alex.zukerman@sapiens.com
Logo: http://mma.prnewswire.com/media/585787/Sapiens_Logo.jpg