HOLON, Israel, August 16, 2016 /PRNewswire/ --
By streamlining and
simplifying its customer communications
via personalized video, Sapiens
enables life and P&C insurance
carrier clients to offer a unique customer
experience and appeal to the important Millennial
segment
Sapiens International Corporation, (NASDAQ and TASE: SPNS), a
leading global provider of software solutions for the insurance
industry, with a growing presence in the financial services sector,
announced today that it has partnered with Idomoo, a leading
provider of personalized video technology for enterprises.
(Logo:
http://photos.prnewswire.com/prnh/20160803/395300LOGO )
With industry surveys consistently showing a disconnect between
insurers and their customers, Sapiens' clients will now be able to
personalize, streamline and simplify communications with customers
via engaging and customized videos. Idomoo's offerings are
completely integrated into Sapiens ALIS, a life, pension and
annuity (L&A) software solution suite, and Sapiens IDIT, a
software solution suite designed for the property and
casualty/general insurance (P&C) market.
Click here to view a sample video.
"This partnership, which illustrates another layer of our
overall digital proposition, will help providers offer a unique
customer experience and reduce the existing disconnect," said
Alex Zukerman, vice president of
product marketing and strategy for Sapiens' Life, Pension and
Retirement division. "Instead of sending formal paper letters
through the postal system, Sapiens customers can utilize
personalized video, providing a superior customer experience."
"This solution is particularly appealing to the important
millennial segment, giving them a modern, intuitive means of
communication and offering them a variety of interaction modes
across devices through an online portal," said Asher Gilmour, director of product marketing for
Sapiens' Property and Casualty and Reinsurance division. "By easily
creating videos that are uniquely tailored to fit different
customers' needs, carriers can increase brand loyalty and sales
through story-telling."
"We are pleased that Sapiens chose our personalized video
solutions following a thorough evaluation process to improve upon
their already successful customer engagement strategies," said
Danny Kalish, Idomoo co-founder and
CTO. "Idomoo's solutions deliver effective customer engagement for
enterprises by combining two powerful technologies: video and
personalization on a massive scale. Our industry-leading rendering
engine and open platform will enable Sapiens' customers to use
engaging personalized videos for their customer communications in a
seamless and simple way."
About Idomoo
Idomoo provides scalable and secure video solutions.to
enterprises of all sizes. Personalized videos are proven to be
significantly more engaging and effective at driving customer
action than any other communication channel, including generic
video.
Idomoo's technology is used across industries and throughout the
customer lifecycle. Idomoo clients include financial services,
telco, utility, travel and hospitality, healthcare, sports and
commerce companies. These clients use personalized videos for
customer acquisition, onboarding, sales and retention. Learn more
at http://www.idomoo.com.
About Sapiens
Sapiens International Corporation (NASDAQ and TASE: SPNS) is a
leading global provider of software solutions for the insurance
industry, with a growing presence in the financial services sector.
Sapiens offers core, end-to-end solutions to the global general
insurance, property and casualty, life, pension and annuities,
reinsurance and retirement markets, as well as business decision
management software. The company has a track record of over 30
years in delivering superior software solutions to more than 200
financial services organizations. The Sapiens team of over 1,800
professionals operates through our fully-owned subsidiaries in
North America, the United Kingdom, EMEA and Asia Pacific. For more information:
http://www.sapiens.com.
Investor and Media Contact
Yaffa Cohen-Ifrah
Chief Marketing Officer and Head of Corporate Communications
Sapiens International
Mobile: +1-201-250-9414
Phone: +972-3-790-2026
Email: Yaffa.cohen-ifrah@sapiens.com