BURLINGTON, Mass. and
CAMDEN, N.J., Aug. 30, 2021 /PRNewswire/ -- Nuance
Communications, Inc. (NASDAQ: NUAN) and Cooper University Health
Care (Cooper) today announced a strategic collaboration to expand
Cooper's deployment of the Nuance® Dragon Ambient eXperience™
(DAX™) ambient clinical intelligence (ACI) solution to 475
physicians and advanced practice providers (APPs). The
collaboration builds on the success of Cooper's initial Nuance DAX
deployment to enhance patient experiences, expand access to care,
and advance care quality through a renewed focus on
physician-patient conversation and clinical documentation
improvement.
Based in Camden, New Jersey,
Cooper University Health Care is a leading academic health system
attending more than 1.6 million patient visits per year. After
first deploying the Nuance ambient clinical intelligence system in
early 2021 to clinicians at three ambulatory care centers in
orthopedics and primary care, Cooper will expand its use of Nuance
DAX to physicians and APPs in approximately 90 locations in more
than 20 additional specialties. Cooper physicians found Nuance DAX
helped them to have better interactions with their patients by
freeing them from documenting notes during visits. In addition to
improving patient interactions, the time saved could allow
physicians and APPs to increase the number of patients they are
able to see each clinic day.
"As a leading academic health system, we are always looking for
ways that technological innovations can assist and empower our
physicians to deliver quality care more effectively," said
Anthony J. Mazzarelli, MD, JC, MBE,
Co-President and CEO of Cooper University Health Care. "We see the
AI-powered DAX system as a valuable tool to strengthen the
provider-patient relationship as well as the overall health care
experience for patients and physicians."
"Cooper University Health Care is at the forefront of a growing
number of healthcare organizations embracing the multiple benefits
of Nuance conversational AI and ambient clinical intelligence,"
said Diana Nole, Executive Vice
President and General Manager of Nuance Healthcare. "Nuance DAX
directly addresses the clinical and cost challenges that health
systems face today, places the patient front and center, and helps
restore the joy of practicing medicine to physicians by reducing
the clinical documentation burden."
The Nuance DAX solution revolutionizes physician-patient
experiences by securely capturing and contextualizing
physician-patient conversations during virtual and in-person exams
with clinical documentation that writes itself™. After using Nuance
DAX, 79 percent of physicians state that it has improved
documentation quality and 70 percent of physicians have reported
reductions in feelings of burnout and fatigue. Additionally, 83
percent of patients say their physician is more personable and
conversational and 81 percent of patients say their physician is
more focused during visits.
"Nuance DAX is geared towards transforming the way our
Physicians and APPs complete their documentation. With its
diarized speech recognition and highly accurate note output, our
clinicians will be able to improve the quality of their notes while
simultaneously reducing both documentation and pajama time," said
Snehal Gandhi, MD, Vice President,
Medical Informatics and Care Delivery Innovation at Cooper.
"Nuance DAX represents advanced technology that will allow
health care providers to spend more focused time on their expertise
of treating for their patients rather than documentation," added
Dustin Hufford, SVP and Chief
Information Officer at Cooper.
The expansion also builds upon Cooper's existing usage of
Dragon® Medical One, Dragon Medical embedded and Dragon Medical
Virtual Assistant capabilities running in Epic Haiku/Canto, and the
Nuance PowerScribe 360 radiology reporting platform. Nuance DAX
extends the proven power of Nuance Dragon® Medical, already trusted
by over 550,000 physicians globally, with the latest AI-powered
advancements to create a fully voice-enabled and ambient exam room
environment.
To learn more about Nuance DAX, please visit
https://www.nuance.com/ambient, or watch the Nuance DAX explainer
video here. To watch a new demo of Nuance DAX that showcases an
enhanced physician-patient, primary care encounter, please register
here.
To learn more about Cooper's experience with Nuance DAX, you can
email techinnovation@CooperHealth.edu.
About Cooper University Health Care
Cooper University
Health Care is a leading academic health system with more 8,500
employees and more than 800 employed physicians. Cooper University
Hospital is the only Level 1 Trauma Center in South Jersey and the
busiest in the region. Annually, nearly two million patients
are served at Cooper's 635-bed flagship hospital, outpatient
surgery center, three urgent care centers, and more than 105
ambulatory offices throughout the community. The Cooper Health
Sciences campus is home to Cooper University Hospital, MD Anderson
Cancer Center at Cooper, Children's Regional Hospital at Cooper,
and Cooper Medical School of Rowan
University. Visit CooperHealth.org to learn more.
About Nuance Communications
Nuance Communications
(NASDAQ: NUAN) is a technology pioneer with market leadership in
conversational AI and ambient intelligence. A full-service partner
trusted by 77 percent of U.S. hospitals and 85 percent of the
Fortune 100 companies worldwide, Nuance creates intuitive solutions
that amplify people's ability to help others.
Trademark reference: Nuance and the Nuance logo are
registered trademarks or trademarks of Nuance Communications, Inc.,
or its affiliates in the United
States and/or other countries. All other trademarks
referenced herein are the property of their respective
owners.
Media Contacts:
Nuance
Communications
Caitlyn
Keating
+1.781.565.8926
Caitlyn.Keating@nuance.com
Cooper University Health Care:
Wendy Marano
Tel: 856.382.6463
Email: Marano-Wendy@CooperHealth.edu
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SOURCE Nuance Communications, Inc.