Title Nine Scores With CommercialWare's Cross-Channel Retail Software Platform
June 19 2006 - 9:00AM
PR Newswire (US)
Real-Time Customer Information Vital for Retailer of Women's
Athletic Apparel NATICK, Mass., June 19 /PRNewswire/ --
CommercialWare, Inc., a division of Datavantage and wholly owned
subsidiary of MICROS Systems, Inc. (NASDAQ:MCRS), and the leading
provider of cross-channel commerce solutions for retailers, today
announced that Title Nine (http://www.titlenine.com/) has chosen
the CommercialWare suite of cross-channel retail software products
for its direct, e-commerce, and storefront retail operations.
Founded in 1989, Title Nine offers women's athletic and
sports-inspired apparel, footwear and accessories. The company name
comes from the Title IX legislation, requiring schools receiving
federal funds to provide girls and women with an equal opportunity
to compete in sports. The company has grown to include an
e-commerce storefront, catalog, and multiple retail locations in
California, Colorado, Oregon and Washington, with plans for future
expansion. For the Emeryville, California, retailer, the ability to
centralize and share inventory among all three channels was key to
the decision to standardize on CommercialWare's multi-channel
platform. In addition, providing the call center and customer care
representatives with a real-time, cross- channel view of customer
preferences was a significant benefit of the CommercialWare
solution. Title Nine will upgrade and replace the current
applications running in its call center, 8 retail stores, and
supporting the website operations with a full set of CommercialWare
products -- CW Direct, CWData and CWAnalytics, CWStore,
CWValueCard, and CWLocate. The CommercialWare suite will handle
order management, inventory, point-of-sale, stored value cards, and
business intelligence. "We want our customers to experience the
best of Title Nine whether they purchase via catalog, online or in
the store," said Renee Thomas Jacobs, President, Title Nine. "The
CommercialWare products will provide every channel a complete view
of our customer while providing her better visibility to our
inventory, regardless of location -- allowing us to get her into
the clothes and gear she wants, when and where she wants them.
Working with CommercialWare gives us the tools and industry
experience we need to take our game to the next level." With the
CommercialWare solution, Title Nine will also be able to extend its
customers gift cards for the first time. "In Title Nine, we found a
company where dedication to customer service is as important as
offering high-quality products," said Jane Cannon, Chief Operating
Officer at CommercialWare. "By deploying the complete
CommercialWare suite of products, Title Nine will have accurate,
real-time customer and inventory information -- information that is
required to grow and deliver the top-flight customer service for
which Title Nine is known." About CommercialWare CommercialWare, a
wholly owned subsidiary of MICROS Systems, Inc. (NASDAQ:MCRS) and
division of Datavantage, develops cross-channel commerce
infrastructure solutions that allow retailers and direct marketers
to optimize transactions from all customer touch points.
CommercialWare's comprehensive portfolio of products seamlessly
links all aspects of the transaction lifecycle through
point-of-sale, back-office, order management, fulfillment, customer
service, collaboration, and analytics applications. The
organization offers a confluence of multi-channel solutions that
power many of the leading retail brands, including Abercrombie
& Fitch, Party Land, Chico's, J.Jill, Ritz Camera, Jos. A.
Bank, and Patagonia. For more information on CommercialWare visit
http://www.commercialware.com/. The CommercialWare logo is a
registered trademark of MICROS Systems, Inc. All other product and
brand names are the property of their respective owners. CONTACT:
Steven Webster of KMC Partners, +1-617-512-8635, , for
CommercialWare, Inc. DATASOURCE: CommercialWare, Inc. CONTACT:
Steven Webster of KMC Partners, +1-617-512-8635, , for
CommercialWare, Inc. Web site: http://www.commercialware.com/
http://www.micros.com/ http://www.titlenine.com/
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