Manhattan Associates Unveils Native IoT Support to Solve the Retail Industry’s Biggest Omnichannel Store Fulfillment Dilemm...
May 21 2019 - 11:00AM
Manhattan Associates Inc. (NASDAQ: MANH) today announced the
introduction of the industry’s first IoT-enabled store inventory
and fulfillment solution for omnichannel fulfillment. The supply
chain and omnichannel solutions leader is enhancing the store
inventory tracking and order picking capabilities of Manhattan’s
Store Inventory and Fulfillment (SIF) solution with native RFID
support, to significantly improve store inventory accuracy and
store order fulfillment speed.
Retailers are increasingly turning to their
brick-and-mortar stores to fulfill online orders. However, due to
the dynamic nature of store inventory, it can be difficult to
maintain accurate inventory levels. According to Auburn
University’s RFID Lab, the average level of inventory accuracy in
the warehouse is close to 99 percent. By contrast, accuracy in the
retail store averages below 65 percent, which often leads to
inaccurate promising and missed order fulfillment commitments,
resulting in frustrated customers and lost sales.
Manhattan’s new solution leverages the latest in
RFID technology to help stores improve inventory accuracy, enhance
operations and fulfill orders with a level of efficiency previously
not achievable. The technology integrates with hardware systems
that track RFID-tagged items to bring store inventory accuracy up
to warehouse levels. Manhattan’s offering can work with any RFID
solution provider. The company’s first RFID partnership is with
Zebra Technologies’ Smart Lens solution.
The precise inventory location information provided
by RFID can reduce the time store associates spend locating and
picking items by more than 60 percent. Using the location data from
the RFID tags, Manhattan’s mobile Store Inventory and Fulfillment
application presents store associates with dynamic visual maps of
the location of every item in the store, as well as the most
efficient route for picking order items.
“Manhattan Associates is committed to enabling our
customers to adapt to market demands and provide strategic
advantages,” said Amy Tennent, director of Product Management for
Manhattan Associates. “This new application of RFID technology
gives retailers the tools they need to fulfill orders from their
stores confidently and efficiently.”
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About Manhattan
AssociatesManhattan Associates is a technology leader in
supply chain and omnichannel commerce. We unite information across
the enterprise, converging front-end sales with back-end supply
chain execution. Our software, platform technology and unmatched
experience help drive both top-line growth and bottom-line
profitability for our customers.
Manhattan Associates designs, builds and delivers
leading edge cloud and on-premises solutions so that across the
store, through your network or from your fulfillment center, you
are ready to reap the rewards of the omnichannel marketplace. For
more information, please visit www.manh.com.
Press Contact:
Rick FernandezManhattan
Associates678-597-6988rfernandez@manh.com
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