Study Finds Americans Reluctant to Dine at Restaurants Where a Slip-and-Fall Accident Occurred
March 07 2012 - 10:26AM
Business Wire
To help restaurant operators better understand the implications
of a slip-and-fall accident, Cintas Corporation (NASDAQ: CTAS)
commissioned Harris Interactive to conduct a telephone survey among
more than 1,000 U.S. adults ages 18 and older to identify how they
would react to a slip-and-fall accident. The survey found that
nearly one in three adults – or 60 million Americans – would be
unlikely to dine out at a restaurant at which they knew someone had
recently experienced a slip-and-fall accident.
“We’ve always known that slip-and-fall accidents result in
increased costs due to litigation or injury, but this research
shows that the cost of an accident might be even greater than
initially thought,” said David Collette, Director of Marketing and
Strategy, Cintas Foodservice. “Implementing a safe floor program
not only mitigates hard costs and gives restaurant operators peace
of mind, it can also offset potential long-term costs associated
with lost business down the road.”
The survey surprisingly showed very little difference between
gender or age, but interestingly, it showed adults residing in the
Northeast are significantly more likely than those who live in the
Midwest or South to say they would be very unlikely to dine out at
a restaurant with a recent slip-and-fall accident (23 percent in
the Northeast vs. 13 percent in the Midwest and 11 percent in the
South).
Each year, more than 3 million food service employees and over 1
million guests are injured as a result of restaurant slips and
falls, according to the National Floor Safety Institute (NFSI). A
recent NSFI study indicates that the industry spends over $2
billion on such injuries each year and that these injuries are
increasing at a rate of about 10 percent annually. A safe floor
program helps reduce the opportunity for these accidents by
providing restaurants with a program to protect, maintain and deep
clean floor surfaces.
“As the economy begins to recover and restaurants compete for
business, this research shows that a slip and fall accident can
derail these efforts and send customers out the door,” added
Collette. “A safe floor program not only protects employees and
guests, but also a restaurant’s bottom line.”
Cintas offers a wide range of solutions that enable restaurants
to build their image, stay safe, increase profitability and improve
productivity. Whether you need restroom supplies, floor mat
protection, chemicals, cleaning tools or regular deep cleaning,
Cintas can customize a safe floor program to meet your needs.
This survey was conducted by phone within the United States by
Harris Interactive on behalf of Cintas Corporation from February
23-26, 2012, among 1,015 adults ages 18 and older. Results were
weighted to reflect the U.S. adult population. For complete survey
methodology, including weighting variables and subgroup sample
sizes, please contact Andi Vance at avance@mulberrymc.com.
Cintas is a member of the National Floor Safety Institute
(NFSI). For more information on Cintas safe floor solutions for
foodservice, please visit www.cintas.com/foodservice.
About Cintas Corporation:
Headquartered in Cincinnati, Cintas Corporation provides highly
specialized services to businesses of all types primarily
throughout North America. Cintas designs, manufactures and
implements corporate identity uniform programs, and provides
entrance mats, restroom supplies, promotional products, first aid,
safety, fire protection products and services and document
management services for approximately 900,000 businesses. Cintas is
a publicly held company traded over the Nasdaq Global Select Market
under the symbol CTAS, and is a component of the Standard &
Poor’s 500 Index.
Cintas (NASDAQ:CTAS)
Historical Stock Chart
From Apr 2024 to May 2024
Cintas (NASDAQ:CTAS)
Historical Stock Chart
From May 2023 to May 2024