Chordiant Software, Inc. (Nasdaq:CHRD), the leading provider of Customer Experience (Cx�) software and services, today announced its inclusion for the fourth year in a row on Software Magazine�s Software 500 ranking of the world�s largest software and services providers, now in its 26th year. Chordiant was ranked 186 this year, a steady climb from 191 in 2007, 205 in 2006 and 221 in 2005. �Our focus on making decision-based customer interactions and the �next best action� as profitable and compelling as possible is an increasingly powerful story for companies in highly competitive markets,� said Steven R. Springsteel, chairman, president and CEO of Chordiant Software. �The business reality today is that retaining customers is more critical than ever. Personalizing the customer experience by providing agents with caller information, profile history, and predictive analytics promotes customer satisfaction and loyalty. As companies around the world have found, Chordiant delivers a comprehensive solution for integrating successful customer interactions into the very DNA of an organization.� �The 2008 Software 500 results show that revenue growth in the software and services industry was healthy, with total Software 500 revenue of $451.8 billion worldwide for 2007 representing 14.7 percent growth from the previous year,� says John P. Desmond, editor of Software Magazine and Softwaremag.com �We have added over 100 new companies to the list this year. We�re seeing strong growth from more companies based outside the U.S., especially from systems integration and outsourcing services firms based in India.� �The Software 500 helps CIOs, senior IT managers and IT staff researchers create the short list of business partners,� Desmond says. �It is a quick reference of vendor viability, and the online version to be posted soon at www.Softwaremag.com is searchable by category, making it what we call the online catalog to enterprise software.� The Software 500 is a revenue-based ranking of the world�s largest software and services suppliers targeting medium to large enterprises, their IT professionals, software developers and business managers involved in software and services purchasing. The ranking is based on total worldwide software and services revenue for 2007. This includes revenues from software licenses, maintenance and support, training and software-related services and consulting. Suppliers are not ranked on their total corporate revenue, since many have other lines of business, such as hardware. The financial information was gathered by a survey prepared by King Content Co. and posted at www.Softwaremag.com, as well as from public documents. To learn more about Chordiant�s Customer Experience solutions visit: http://www.chordiant.com. About Digital Software Magazine, the Software Decision Journal, and Softwaremag.com Digital Software Magazine, the Software Decision Journal, has been a brand name in the high-tech industry for 30 years. Softwaremag.com, its Web counterpart, is the online catalog to enterprise software and the home of the Software 500 ranking of the world�s largest software and services companies, now in its 26th year. Software Magazine and Softwaremag.com are owned and operated by King Content Co. About Chordiant Software, Inc. Chordiant helps leading global brands with high-volume customer service needs deliver the best possible customer experience. Unlike traditional business applications, Chordiant Customer Experience (Cx) front-office solutions blend multi-channel interaction management with predictive desktop decisioning, enabling companies to capture and effectively anticipate and respond to customer behavior in all channels, in real-time. For global leaders in insurance/healthcare, telecommunications and financial services, this deeper understanding cultivates a lasting, one-to-one relationship that aligns the most appropriate value proposition to each consumer. With Chordiant Cx solutions, customer loyalty, operational productivity and profitability reach new levels of return. For more information, visit http://www.chordiant.com. Chordiant and the Chordiant logo are registered trademarks of Chordiant Software, Inc. The Customer Experience Company and Cx are trademarks of Chordiant Software, Inc. All other trademarks and registered trademarks are the properties of their respective owners.
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