Chordiant Named to Software Magazine’s 26th Annual Software 500
November 03 2008 - 9:00AM
Business Wire
Chordiant Software, Inc. (Nasdaq:CHRD), the leading provider of
Customer Experience (Cx�) software and services, today announced
its inclusion for the fourth year in a row on Software Magazine�s
Software 500 ranking of the world�s largest software and services
providers, now in its 26th year. Chordiant was ranked 186 this
year, a steady climb from 191 in 2007, 205 in 2006 and 221 in 2005.
�Our focus on making decision-based customer interactions and the
�next best action� as profitable and compelling as possible is an
increasingly powerful story for companies in highly competitive
markets,� said Steven R. Springsteel, chairman, president and CEO
of Chordiant Software. �The business reality today is that
retaining customers is more critical than ever. Personalizing the
customer experience by providing agents with caller information,
profile history, and predictive analytics promotes customer
satisfaction and loyalty. As companies around the world have found,
Chordiant delivers a comprehensive solution for integrating
successful customer interactions into the very DNA of an
organization.� �The 2008 Software 500 results show that revenue
growth in the software and services industry was healthy, with
total Software 500 revenue of $451.8 billion worldwide for 2007
representing 14.7 percent growth from the previous year,� says John
P. Desmond, editor of Software Magazine and Softwaremag.com �We
have added over 100 new companies to the list this year. We�re
seeing strong growth from more companies based outside the U.S.,
especially from systems integration and outsourcing services firms
based in India.� �The Software 500 helps CIOs, senior IT managers
and IT staff researchers create the short list of business
partners,� Desmond says. �It is a quick reference of vendor
viability, and the online version to be posted soon at
www.Softwaremag.com is searchable by category, making it what we
call the online catalog to enterprise software.� The Software 500
is a revenue-based ranking of the world�s largest software and
services suppliers targeting medium to large enterprises, their IT
professionals, software developers and business managers involved
in software and services purchasing. The ranking is based on total
worldwide software and services revenue for 2007. This includes
revenues from software licenses, maintenance and support, training
and software-related services and consulting. Suppliers are not
ranked on their total corporate revenue, since many have other
lines of business, such as hardware. The financial information was
gathered by a survey prepared by King Content Co. and posted at
www.Softwaremag.com, as well as from public documents. To learn
more about Chordiant�s Customer Experience solutions visit:
http://www.chordiant.com. About Digital Software Magazine, the
Software Decision Journal, and Softwaremag.com Digital Software
Magazine, the Software Decision Journal, has been a brand name in
the high-tech industry for 30 years. Softwaremag.com, its Web
counterpart, is the online catalog to enterprise software and the
home of the Software 500 ranking of the world�s largest software
and services companies, now in its 26th year. Software Magazine and
Softwaremag.com are owned and operated by King Content Co. About
Chordiant Software, Inc. Chordiant helps leading global brands with
high-volume customer service needs deliver the best possible
customer experience. Unlike traditional business applications,
Chordiant Customer Experience (Cx) front-office solutions blend
multi-channel interaction management with predictive desktop
decisioning, enabling companies to capture and effectively
anticipate and respond to customer behavior in all channels, in
real-time. For global leaders in insurance/healthcare,
telecommunications and financial services, this deeper
understanding cultivates a lasting, one-to-one relationship that
aligns the most appropriate value proposition to each consumer.
With Chordiant Cx solutions, customer loyalty, operational
productivity and profitability reach new levels of return. For more
information, visit http://www.chordiant.com. Chordiant and the
Chordiant logo are registered trademarks of Chordiant Software,
Inc. The Customer Experience Company and Cx are trademarks of
Chordiant Software, Inc. All other trademarks and registered
trademarks are the properties of their respective owners.
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