Chordiant Software Announces Preliminary Financial Results for the Fourth Quarter and Fiscal Year Ended September 30, 2008
October 08 2008 - 4:05PM
Business Wire
Chordiant Software, Inc. (Nasdaq:CHRD), the leading provider of
Customer Experience (Cx�) software and services, today announced
selected preliminary financial results for the fourth quarter and
fiscal year ended September 30, 2008 and provided an overview of
revenue and profitability expectations for fiscal 2009. Q4 and
Fiscal Year 2008 Selected Preliminary Financial Results Based on
currently available information, Chordiant expects to report the
following financial and operating results for the fourth quarter
ended September 30, 2008: Total revenues of between $27.0 million
and $28.0 million. License revenues of approximately $9.0 million.
GAAP net income of between $0.5 million and $1.0 million, or $0.02
and $0.03 per fully diluted share. Non-GAAP net income of between
$1.5 million and $2.0 million, or $0.05 and $0.07 per fully diluted
share. Total bookings of approximately $14.6 million. Ending total
backlog of approximately $71 million as of September 30, 2008.
Cash, cash equivalents and restricted cash of approximately $55
million as of September 30, 2008. For the full fiscal year ended
September 30, 2008, Chordiant expects to report the following
results: Total revenues of between $111.5 million and $112.5
million. License revenues of approximately $34.0 million. GAAP net
income of between $0.5 million and $1.0 million, or $0.02 and $0.03
per fully diluted share. Non-GAAP net income of between $5.7
million and $6.2 million, or $0.18 and $0.19 per fully diluted
share. Total bookings of approximately $111 million. �The fourth
quarter was more challenging than we had originally anticipated,�
stated Steven R. Springsteel, Chairman and Chief Executive Officer.
�The macroeconomic climate, even in the emerging geographies, which
until recently had remained strong, deteriorated significantly
during the last few weeks of the quarter. A number of transactions
that we anticipated closing slipped out of the quarter, which
negatively impacted our results for the quarter. Despite the
shortfall in revenue, bookings and backlog, I�m pleased that we
remained profitable which attests to our strong financial
discipline.� All statements relating to Chordiant�s fourth quarter
and fiscal 2008 financial performance contained in this news
release are preliminary in nature and may change based on the
completion of the quarterly and annual closing and audit procedures
by the Company�s management and Chordiant�s independent registered
public auditing firm. Reduction in Force Chordiant also announced
today an approximate net 13% reduction in force, which impacts
approximately 33 people and is expected to reduce operating costs
by more than $4.8 million annually. Preliminary Guidance and
Outlook for Fiscal Year 2009 Chordiant expects both revenues and
bookings for the full fiscal year ending September 30, 2009 to be
between $100 and $110 million. With the cost reductions resulting
from the reduction in force and additional reductions associated
with third party consultants, the Company expects to remain
profitable on a non-GAAP basis for fiscal 2009. �While the actions
we took today were difficult, we believe they are necessary to
ensure that Chordiant remains a profitable company�, stated Steven
R. Springsteel, Chairman and Chief Executive Officer. �After a
thorough review of our business operations we felt that these
changes were prudent to better align our resources to the current
market conditions.� Conference Call Information Chordiant will host
an investor conference call and webcast today, October 8, 2008 at
2:00 p.m. Pacific Time, 5:00 p.m. Eastern Time to further discuss
the information in this release. Participating in the call and
webcast will be Steven R. Springsteel, Chairman, President and
Chief Executive Officer and Peter Norman, Chief Financial Officer.
To access this call please dial (800) 257-6566 domestically, or
(303) 262-2125 internationally. A telephonic replay will be
available on October 8th, 2008, beginning at approximately 4:00
p.m. Pacific Time, 7:00 p.m. Eastern Time for seven days after the
live call. The replay can be accessed by dialing (800) 405-2236,
access code 11120921#. Webcast Access A live audio webcast will be
available to investors and the public from the following website:
http://www.veracast.com/webcasts/chordiant2/36109178.cfm
Alternatively, you may prefer to access Chordiant�s website at
http://www.chordiant.com, where you will see the event listed on
the homepage. Access is also possible from the Investor Relations
page of Chordiant�s website. The webcast will be archived on the
Chordiant website and will be available for 30 days. Non-GAAP
Financial Measurements This press release and the accompanying
table include non-GAAP financial measures. For a description of
these non-GAAP financial measures, including the reasons management
uses each measure, and reconciliations of these non-GAAP financial
measures to the most directly comparable financial measures
prepared in accordance with GAAP, please see the section below
titled "Non-GAAP Financial Measures" as well as Table A which
follows it. About Chordiant Software, Inc. Chordiant helps leading
global brands with high-volume customer service needs deliver the
best possible customer experience. Unlike traditional business
applications, Chordiant Customer Experience (Cx) front-office
solutions blend multi-channel interaction management with
predictive desktop decisioning, enabling companies to capture and
effectively anticipate and respond to customer behavior in all
channels, in real-time. For global leaders in insurance/healthcare,
telecommunications and financial services, this deeper
understanding cultivates a lasting, one-to-one relationship that
aligns the most appropriate value proposition to each consumer.
With Chordiant Cx solutions, customer loyalty, operational
productivity and profitability reach new levels of return. For more
information, visit Chordiant at www.chordiant.com Safe Harbor
Statement This Press Release includes "forward-looking statements"
within the meaning of Section�27A of the Securities Act of 1933, as
amended, and Section�21E of the Securities Exchange Act of 1934, as
amended, including statements regarding the Company�s expected
financial and operating results for its fourth quarter and fiscal
year ended September 30, 2008 and fiscal year ending September 30,
2009; and its expected reduction in operating costs resulting from
its reduction in force. Forward-looking statements are generally
identified by words such as "believes," �expects," "guidance," and
similar expressions. There are a number of important factors that
could cause the results or outcomes discussed herein to differ
materially from those indicated by these forward-looking
statements. Such risks and uncertainties include, but are not
limited to, whether the Company will be able to close license
transactions, including postponed transactions, with new and
existing customers and achieve its bookings and revenue targets;
whether the reduction in force will achieve the desired results;
fluctuations in customer spending, particularly in the banking and
insurance/healthcare industries, due to consolidation, economic,
geopolitical and other factors; the Company�s dependence on a small
number of customers for a substantial portion of its revenue; and
the success of the Company�s efforts to negotiate severance
arrangements and contract terminations within established
parameters. These and other risks are set forth in the Company�s
Annual Report on Form 10-K for the fiscal year ended September 30,
2007, Quarterly Report on Form 10-Q for the quarter ended June 30,
2008, and subsequent SEC filings. These filings are available on a
website maintained by the Securities and Exchange Commission at
http://www.sec.gov. The forward-looking statements and risks stated
in this report are based on information available to the Company
today. The Company assumes no obligation to update them. Chordiant
and the Chordiant logo are registered trademarks of Chordiant
Software, Inc. The Customer Experience Company and Cx are
trademarks of Chordiant Software, Inc. All other trademarks and
registered trademarks are the properties of their respective
owners. NON-GAAP FINANCIAL MEASURES The accompanying press release
dated October 8, 2008 contains non-GAAP financial measures. Table A
reconciles the non-GAAP financial measures contained in the press
release to the most directly comparable financial measures prepared
in accordance with GAAP. These non-GAAP financial measures include
non-GAAP net income and diluted non-GAAP net income per share.
Chordiant continues to provide all information required in
accordance with GAAP and does not suggest or believe non-GAAP
financial measures should be considered as a substitute for, or
superior to, measures of financial performance prepared in
accordance with GAAP. Chordiant believes that these non-GAAP
financial measures provide meaningful supplemental information
regarding its operating results primarily because they exclude
amounts Chordiant does not consider part of ongoing operating
results when assessing the performance of certain functions,
certain geographies or certain members of senior management. The
operating budgets of functional managers do not include stock-based
compensation expenses, acquisition-related costs, restructuring
costs and certain other excluded items that may impact their
functions� profitability, and accordingly, we exclude these amounts
from our measures of functional performance. We also exclude these
amounts from our internal planning and forecasting process. We
believe that our non-GAAP financial measures also facilitate the
comparison of results for current periods and guidance for future
periods with results for past periods. We exclude the following
items from our non-GAAP financial measures: Stock-based
compensation expense. Our non-GAAP financial measures exclude
stock-based compensation expenses, which consist of expenses for
stock options, restricted stock and restricted stock units.
Additionally, historical comparative periods in certain prior years
also included stock-based compensation for certain stock options
that were subject to variable accounting. Under variable
accounting, movements in the market value of our stock caused
significant unpredictable charges or benefits from period to
period. The operating budgets of functional or geographic managers
do not include stock-based compensation expenses impacting their
function�s income (loss) and, accordingly, we exclude stock-based
compensation expenses from our measures of functional or geographic
performance. While stock-based compensation is a significant
expense affecting our results of operations, management excludes
stock-based compensation from our budget and planning process. We
exclude stock-based compensation expenses from our non-GAAP
financial measures for these reasons and the other reasons stated
above. We compute weighted average dilutive shares using the method
required by Statement of Financial Accounting Standard No. 128 for
both GAAP and non-GAAP diluted net income (loss) per share.
Amortization of purchased intangible assets. In accordance with
GAAP amortization of purchased intangible assets in cost of revenue
includes amortization of software and other technology assets
related to acquisitions and acquisition-related charges and in
operating expenses includes amortization of other purchased
intangible assets such as customer lists and covenants not to
compete. Acquisition activities are managed on a corporate-wide
basis and the operating budgets of functional or geographic
managers do not include acquisition-related costs impacting their
function�s income (loss). We exclude these amounts from our
measures of corporate performance and from our budget and planning
process. We exclude amortization of intangible assets from our
non-GAAP financial measures for these reasons and the other reasons
stated above. Restructuring expense and infrequent charges. Our
non-GAAP financial measures exclude restructuring expense and
infrequent charges. Restructuring expense consists of expenses for
excess facilities, lease and contract termination costs, and
expenses for severance charges related to reductions in our
workforce. Infrequent charges primarily relate to severance expense
associated with executive management. The operating budgets of
functional or geographic managers do not include restructuring
expenses and infrequent charges or the financial impact to their
functions or geographies income (loss). Accordingly, we exclude
restructuring expenses and infrequent charges from measures of
functional or geographic performance. We also exclude these
expenses in non-GAAP financial measures for these reasons and the
other reasons stated. Chordiant refers to these non-GAAP financial
measures in evaluating and measuring the performance of our ongoing
operations and for planning and forecasting in future periods.
These non-GAAP financial measures also facilitate our internal
comparisons to historical operating results. Historically, we have
reported similar non-GAAP financial measures and believe that the
inclusion of comparative numbers provides consistency in our
financial reporting. We compute non-GAAP financial measures using
the same consistent method from quarter-to-quarter and
year-to-year. Chordiant believes that non-GAAP measures have
significant limitations in that they do not reflect all of the
amounts associated with Chordiant's financial results as determined
in accordance with GAAP and that these measures should only be used
to evaluate Chordiant's financial results in conjunction with the
corresponding GAAP measures. Because of these limitations,
Chordiant qualifies the use of non-GAAP financial information in a
statement when non-GAAP information is presented. In addition, the
exclusion of the charges and expenses indicated above from the
non-GAAP financial measures presented does not indicate an
expectation by Chordiant management that similar charges and
expenses will not be incurred in subsequent periods. Table A
Chordiant Software, Inc. Three Months and Fiscal Year Ended
September 30, 2008 Reconciliation of Preliminary Selected Financial
Results for Non-GAAP Financial Measures To Most Directly Comparable
GAAP Financial Measures (in thousands, except for share amounts)
(unaudited) � � � � Preliminary Selected Financial Results Quarter
EndedSeptember 30, 2008GAAPRange of Estimates Adjustments Quarter
EndedSeptember 30, 2008Non-GAAPRange of Estimates From To From To �
Revenue $ 27,000 $ 28,000 $ 27,000 $ 28,000 � Net income 500 1,000
1,000 �[A] 1,500 2,000 � Net income per diluted share $ 0.02 $ 0.03
$ 0.05 $ 0.07 Shares used 30,200 30,200 30,200 30,200 � � [A]
Reflects estimated adjustments for $0.3 million of amortization of
purchased intangible assets and $0.7 million of stock based
compensation. � � Preliminary Selected Financial Results Fiscal
Year EndedSeptember 30, 2008GAAPRange of Estimates Adjustments
Fiscal Year EndedSeptember 30, 2008Non-GAAPRange of Estimates From
To From To � Revenue $ 111,500 $ 112,500 $ 111,500 $ 112,500 � Net
income 500 1,000 5,200 �[A] 5,700 6,200 � Net income per diluted
share $ 0.02 $ 0.03 $ 0.18 $ 0.19 Shares used 31,900 31,900 31,900
31,900 � � [A] Reflects estimated adjustments for $1.2 million of
amortization of purchased intangibles assets and $4.0 million of
stock based compensation.
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