AWS and Slack Join Forces to Deliver the Future of the Enterprise Workplace
June 04 2020 - 5:15PM
Business Wire
AWS and Slack collaborate to deliver tightly
integrated, enterprise grade tools as Slack expands its use of
AWS
Today, Amazon Web Services, Inc. (AWS), an Amazon.com company
(NASDAQ: AMZN), and Slack Technologies, Inc. (NYSE: WORK) announced
a new multi-year agreement to deliver solutions for enhanced
enterprise workforce collaboration. Slack and AWS will
strategically partner to help distributed development teams
communicate and become more efficient and agile in managing their
AWS resources from inside Slack. Slack will migrate its Slack Calls
capability for all voice and video calling to Amazon Chime, AWS’s
communications service that lets users meet, chat, and place
business calls. Slack is also leveraging AWS’s global
infrastructure to support enterprise customers’ rapid adoption of
its platform and to offer them data residency – the ability to
choose which country or region their data is stored at rest in
while fulfilling compliance requirements. Slack continues to rely
on AWS as its preferred cloud provider and will use a range of AWS
services, including storage, compute, database, security,
analytics, and machine learning, to develop new collaboration
features. Additionally, AWS has agreed to use Slack to simplify the
way teams at AWS communicate and work together.
Enterprise customers can rely on Slack’s channel-based messaging
solution, combined with AWS’s proven infrastructure and security
services, for secure, reliable, and scalable communication. Slack
and AWS will also extend product integration and deepen
interoperability to help developer teams manage their AWS resources
in Slack channels and Amazon Chime chat rooms with greater
flexibility. These integrations include:
- Amazon Chime infrastructure with Slack Calls: Amazon
Chime SDK (software development kit) will soon power audio, video,
and screen-sharing capabilities in native Slack Calls. By relying
on Amazon Chime to power its real-time communication, Slack will
leverage AWS’s proven infrastructure to deliver high-quality and
reliable user experiences while eliminating the cost and complexity
of maintaining its own unified communications infrastructure.
- AWS Key Management Service with Slack Enterprise Key
Management (EKM): For EKM, Slack leverages AWS’s proven
security services, including AWS Key Management Service for
distribution and control of cryptographic keys. Designed for
security-conscious or regulated enterprise customers who seek
increased visibility and control over their data in Slack, over 90
companies are now using the solution to manage their own encryption
keys. Enhancements, such as EKM for Slack’s Workflow Builder
automation tool were released last month.
- AWS Chatbot integration with Slack: AWS Chatbot is a
service that uses an interactive agent to help development teams
stay updated, collaborate, and respond more quickly to operational
events, security findings, workflows, and other alerts for
applications running in AWS accounts. Only recently generally
available, AWS Chatbot is already in use by many thousands of teams
around the world to improve the application development process.
Going forward, the AWS Chatbot service will incorporate AWS’s more
than 175 services to give developers the ability to collaborate
with their teams to manage all of their cloud-based services
without leaving Slack.
- Amazon AppFlow integration with Slack: The new Amazon
AppFlow integration for Slack enables users to securely transfer
data between Slack and AWS services like Amazon Simple Storage
Service (Amazon S3) and Amazon Redshift, simplifying tasks such as
analyzing trends in customer engagement from helpdesk requests or
measuring sentiment data. In the coming months, AWS and Slack will
enhance this capability, enabling customers to transfer data
bi-directionally between multiple Slack channels and AWS services
in a single flow.
“The future of enterprise software will be driven by the
combination of cloud services and workstream collaboration tools,”
said Stewart Butterfield, CEO and co-founder of Slack.
“Strategically partnering with AWS allows both companies to scale
to meet demand and deliver enterprise-grade offerings to our
customers. By integrating AWS services with Slack’s channel-based
messaging platform, we’re helping teams easily and seamlessly
manage their cloud infrastructure projects and launch cloud-based
services without ever leaving Slack.”
“Together, AWS and Slack are giving developer teams the ability
to collaborate and innovate faster on the front end with
applications, while giving them the ability to efficiently manage
their backend cloud infrastructure,” said Andy Jassy, CEO of AWS.
“AWS customers gain a powerful new means of managing their AWS
resources that will help teams collaborate and build more
applications using the broadest and deepest set of cloud services.
We look forward to working with Slack to expand the ways we can
help our customers innovate in the cloud.”
About Amazon Web Services
For 14 years, Amazon Web Services has been the world’s most
comprehensive and broadly adopted cloud platform. AWS offers over
175 fully featured services for compute, storage, databases,
networking, analytics, robotics, machine learning and artificial
intelligence (AI), Internet of Things (IoT), mobile, security,
hybrid, virtual and augmented reality (VR and AR), media, and
application development, deployment, and management from 76
Availability Zones (AZs) within 24 geographic regions, with
announced plans for nine more Availability Zones and three more AWS
Regions in Indonesia, Japan, and Spain. Millions of
customers—including the fastest-growing startups, largest
enterprises, and leading government agencies—trust AWS to power
their infrastructure, become more agile, and lower costs. To learn
more about AWS, visit aws.amazon.com.
About Amazon
Amazon is guided by four principles: customer obsession rather
than competitor focus, passion for invention, commitment to
operational excellence, and long-term thinking. Customer reviews,
1-Click shopping, personalized recommendations, Prime, Fulfillment
by Amazon, AWS, Kindle Direct Publishing, Kindle, Fire tablets,
Fire TV, Amazon Echo, and Alexa are some of the products and
services pioneered by Amazon. For more information, visit
www.amazon.com/about and follow @AmazonNews.
About Slack
Slack has transformed business communication. It’s the leading
channel-based messaging platform, used by millions to align their
teams, unify their systems, and drive their businesses forward.
Only Slack offers a secure, enterprise-grade environment that can
scale with the largest companies in the world. It is a new layer of
the business technology stack where people can work together more
effectively, connect all their other software tools and services,
and find the information they need to do their best work. Slack is
where work happens.
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